RAPID CITY, S.D. – Every month, Pennington County dispatch teaches a 911 class that allows citizens to sit in on the meticulously controlled chaos of their world. “One of the biggest reasons people become dispatchers is to be able to help people in times of need,”...

TOMS RIVER - A massive project to replace the township's police communications system took another step forward Wednesday when the Township Council approved spending $13.2 million to design and build three new radio towers here. The reason for the project? The Federal...

The 2022 International Wireless Communications Expo (IWCE) at the Las Vegas Convention Center came to a close Thursday with a passionate call for collaboration, interoperability at a morning keynote address by Billy Bob Brown Jr., executive assistant director for...

Nodaway County will provide dispatch services of the police, fire department and ambulance service to Worth County effective June 1 after the proposed partnership was approved at a Maryville City Council meeting March 14. Worth County sits directly east of Nodaway...

Detective Jason Murphy has been a Dublin Police Department officer for more than 25 years and said that even after more than a quarter-century, almost every day still brings something unexpected. “There is rarely a day when what you thought or expected it to be is the...

Teri Best, director of the Pecos Valley Regional Communications Center, says additional staff training and new software will improve emergency dispatch services to the area. Area 911 dispatchers are using a new software system and have received additional training to...

STAMFORD – When a 15-by-20-foot slab of concrete collapsed into the parking garage of an apartment high-rise in Harbor Point, nobody called 911. So no firefighters responded, as they normally would. And a building official did not immediately inspect the structure to...

BRYAN, Texas (KBTX) - Monday night’s storms have everyone’s thoughts on public safety. The storms also serve as a reminder of how vital effective communication is between multiple public safety agencies. As Brazos County continues to grow and more people call...

NEW HAVEN — The city soon will have new leaders for its 911 emergency telecommunication operations and the Department of Elderly Services, following Mayor Justin Elicker’s appointment of Kevin Stratton to oversee 911 Public Safety Answering Point operations and Tomi...

WICHITA, Kan. (KWCH) - An uncertain situation in a grocery store parking lot has an Andover woman thankful for a way to text for help. Her story is making the rounds on Facebook as she tries to bring more attention to the state’s Text-to-911 system, which many don’t...

The Elkhart Common Council appropriated $5.2 million dollars Monday night for a new police headquarters and 911 communications center. The plan also includes a separate training and storage facility. In total, the project is estimated to cost $42 million. At the...

The Lyon County Emergency Communications Center is preparing to celebrate National Public Safety Telecommunicator Week and director Roxanne Van Gundy is seeking some help from the community with “Adopt a Dispatcher.” Adopt a Dispatcher, she said, is a way to help...

HANCOCK COUNTY — Indiana requires people to undergo minimum training before they can work in a variety of professions. Law enforcement officers, auctioneers and nail technicians are just a few. The state did not, however, mandate such preparation for those picking up...

MADISON, Wis – The Wisconsin NextGen9-1-1 GIS Implementation Plan is now available on the Wisconsin Department of Military Affairs, Office of Emergency Communications (OEC) website. The newly released Plan was developed as part of a larger NextGen9-1-1 (NG9-1-1)...

A committee of the Macomb County Board of Commissioners recently gave preliminary approval to a 42-cent per-month surcharge on cell phones for 911 operations, but a scheduled full-board vote on the matter last Thursday was delayed. The Records and Public Safety...

Mayor Justin Elicker continued filling out City Hall’s top ranks, tapping two new department heads to lead the city’s 911 call center and its programming for elderly residents. Elicker announced those latest appointments during a Monday afternoon press conference on...

Summit County dispatch received 16 calls in a short period from the same individual in Canyons Village on Tuesday, March 15. The caller, a 22-year-old Florida man, made nine calls to 911 and seven others to the non-emergency number but never reported an emergency....