Pullman Police Department PULLMAN – Across the nation, 9-1-1 operators play a critical role in coordinating first response and lifesaving efforts within their communities. These unseen heroes are the first to provide crucial assistance to people in need, reassuring...

When winter storm Izzy dumped snow and ice on parts of the region during the early morning hours of Jan. 17, Lycoming County Department of Public Safety’s Telecommunicator Clinton Frackman was on hand to help a frightened mother on the telephone deliver her premature...

NASHVILLE – Tennessee Governor Bill Lee has proclaimed the second full week of April (April 10-16) as Public Safety Telecommunicators Week across Tennessee. During this week, the Governor and the Tennessee Emergency Communications Board (TECB) honor the men and women...

In 1991, Congress proclaimed the second week of April to be dedicated to public safety telecommunicators. Since then, public safety agencies nationwide have recognized the role played by police and fire communication officers who utilize telephones, radios, computers...

MISSOURI CITY – The Missouri City Police Department is the first Texas police agency to implement new software that allows officers to hear emergency calls in the field in real-time. It is called 911 Livestream and it’s providing officers with a “head start”. The...

Across the nation in times of intense personal crisis and communitywide disasters, the first access point for those seeking all classes of emergency services is 911. The emergency communications centers that receive these calls have emerged as the first and single...

On Wednesday, April 6, Governor Kathy Hochul announced $62.4 million in funds for emergency communications and interoperability infrastructure available to counties across New York State. Individual counties can apply for the 2022 Statewide Interoperable...

CEDAR RAPIDS, Iowa (KCRG) -A new system is in place to help those calling 911 in Linn County. The Linn County Sheriff’s Office implemented the Priority Dispatch System last month. Dispatchers at the sheriff’s office answer thousands of 911 calls every year from all of...

SIDNEY — The unsung heroes of the Sidney Police Department lay in the dispatchers; something many officers consider the first life-line that people reach when trying to contact emergency services. “Odds are, there are two people you’ll call when things go really...

Iredell County commissioners spent more than two hours Tuesday digging into a consultants’ operational assessment of the Emergency Communications Center. County officials commissioned the $178,000 study in response to significant criticism of ECOM’s performance by...

It is considered one of the most stressful jobs in America, they work at all hours of the day and night, they will remain on the phone with someone as long as they are needed and they respond to every type of emergency call, reacting with lightning speed. They are the...

NASHVILLE, Tenn. (WSMV) - Who is going to respond when you call 911? It might not be who you think for people in the metro area. The city is working on a new response to certain calls that do not include a law enforcement response. This is still in the very early...

CORPUS CHRISTI, Texas — Ingleside resident Riley Johnston is seeking answers after he said his multiple 911 calls went unanswered Sunday afternoon. Riley said he feared the worst after his his wife, Helen, started feeling sick. He said he called 911, but could never...

The city of Ottawa recognized Stacey Fuentes and Chandler Koepke as Telecommunicators of the Year as part of its annual celebration of National Public Safety Telecommunicators Week. Commissioner James Less said the winner of the award was decided via a vote...

ITHACA, N.Y. — A white SUV drove straight into the corner of Bangs’ Ambulance’s office and dispatch building on Tuesday. “It shook the whole building,” said Meghan Bangs, Human Resource Manager and EMT for her family’s business. As one would expect, the response time...

MANHATTAN, Kan. (WIBW) - The Riley County Police Department’s Communications Center has started the process to become CALEA accredited. The Riley County Police Department says it has officially started the process for the Public Safety Communications Accreditation...

As costs continue to rise and people check every bill for savings, you might find yourself reviewing your cell phone statement for relief. Have you noticed the line item, “NJ 911 System / Emergency Response Fee”? This small fee is a tax collected by service providers...

By mid-2024, the financial operations of Portland’s four public safety bureaus will live under one roof: the Community Safety Division. That’s if all goes according to a plan laid out by Mike Myers, Portland’s community safety transition director. Myers began serving...