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PHOTOS: 911 center employees recognized (MO)

Dispatchers who serve on the same shift that handled the recent Bonne Terre and Desloge shootings were recognized along with other St. Francois County 911 personnel at Wednesday's board meeting in Park Hills at the Joint Communications Center. Back row are dispatchers...

911 dispatchers answer the call (TX)

The phrase has been heard countless times on television shows and in real life. “9-1-1, what’s your emergency?” Sure, the people who answer those calls handle life’s toughest moments. But it turns out places like the Flower Mound Police Department’s Telecommunications...

Douglas honors 911 dispatchers (NV)

Douglas County Sheriff Dan Coverley with Emergency Communication Specialists Kaitlyn Hall, Cirra Woods and Sheriff's Capt. Rick Koontz. Douglas County Photo  A late spring storm was not the only thing keeping dispatchers busy on Monday. The search for a missing...

Council backs emergency communications plan (VT)

BARRE — City councilors have endorsed a plan to upgrade emergency communications in central Vermont, as well as a proposal to equip the city’s police officers with body-worn cameras, though both are contingent on securing significant funding from other sources. When...

Dispatchers use new tech to locate people (CA)

Local first responders are using a new app to simplify communicating the exact locations of those in need of assistance. The app is called what3words (W3W) and can be downloaded for free. It divides the Earth’s surface into squares 3 meters per side, (57 trillion of...

iCERT Urges Nationwide NG9-1-1 Deployment

s our nation celebrates National Telecommunicators Week, the Industry Council for Emergency Response Technologies (iCERT) wishes to extend its deepest gratitude to those men and women that answer our 9-1-1 calls. These professionals provide critical life-saving...

It’s “Public Safety Telecommunicators Week” – Thank you dispatcher (CA)

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It’s National Public Safety Telecommunicators Week, recognizing the essential work these first responders provide 24/7, 365 days a year. If you ever had to call 9-1-1, the calm voice on the other end is your initial point of contact.

Calling from a landline in Nevada County automatically routes you to the Sheriff’s dispatch center currently located in the Wayne Brown Correctional Facility near the Rood Center. In 2021, the center handled 39,000 9-1-1 calls and 120,000 non-emergency calls. NCSO dispatchers created approximately 95,000 calls for service across Nevada County last year. Call volume increased by 4,000 for 911 calls compared to 2020.

NCSO dispatchers determine if the call is a law enforcement matter, medical or fire emergency. They dispatch all law enforcement in Nevada County and work in conjunction with CHP Grass Valley. While one dispatcher collects detail information from the caller and enters it into the system, their colleagues send resources to the location. At the same time, they check on all law enforcement out in the field and maintain radio contact with them.

Emergency dispatchers struggle with staffing shortages (VA)

Emergency dispatchers are honored this week as part of a national appreciation week. However, some in Hampton Roads are tasked with doing more with less. CHESAPEAKE, Va. — In moments of emergency and crisis, they are the first line of help. The country’s emergency...

911 Dispatchers Honored In Yankton (SD)

This week is National Public Safety Telecommunications Week. The event is observed every second week in April and is meant to recognize telecommunicators who help save millions of lives every day. The City of Yankton is recognizing the week as well. Yankton Mayor...

SURVEY

PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization

New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet

A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.

PETITIONS

Congress should reauthorize the FirstNet Authority now.

Support the reauthorization of the FirstNet Authority to preserve public safety’s network

PSBTA UPDATES

Podcast

FirstNet and the 4.9 GHz Spectrum

This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.


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GRANTS

Webinar

Accessing Federal Resources When an Emergency or Major Disaster Strikes

In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.


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