Comm Center News

Emergency operators, and pup, make a difference (TX)

AUSTIN (KXAN) — It’s National Public Safety Telecommunicators Week, and emergency operators told us the boost of morale that comes with it is crucial now more than ever as departments face staffing shortages. “Very intense through the entire night. You know, you’re...

The voice on the phone (WY)

A look at the special telecommunicators who pick up when you dial 911 GILLETTE, Wyo.— Many things have changed since Campbell County Sheriff’s Office dispatchers April Hunt and Dottie White-Marcus’ first day on the job. Technology plays a larger role in their jobs...

Editorial: Emergency dispatchers deserving of tribute (PA)

In recent years, much has been made of the incredibly important role first responders play in keeping our communities safe, and rightfully so. Of course people have always known this but may have taken it for granted. But ever since the terrorist attacks of Sept. 11,...

911 dispatchers recognized for their work (OK)

Nid, Okla. , Law enforcement agencies in Garfield County recognized local 911 dispatchers during National Public Safety Telecommunications Week. Every year, during the second week of April, telecommunications personnel are honored for their service in the public...

Be smart when you call 911 (IN)

It takes a calm person to work in a 911 dispatch center. The people who call for help are often distressed and can become demanding and abusive when they think the dispatcher is asking too many questions and not sending help quickly enough. But dispatchers like...

City Commission highlights dispatchers (SD)

Pierre Mayor Steve Harding marked April 10-16 as Telecommunications Week with a proclamation and highlighted the city's dispatchers at the South Dakota Communications Center. "The dispatch unit, they are such an intricate part of law enforcement in the community,"...

911 dispatcher dies in head-on crash in Louisiana (LA)

BATON ROUGE, La. (WAFB) – The Tangipahoa Sheriff’s Office is mourning the loss of a 911 dispatcher who was killed in an early morning crash. Grace Chandler, 45, was killed in an accident in the early morning hours of Saturday, April 16. Chandler was traveling on the...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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