Comm Center News
Emergency operators, and pup, make a difference (TX)
AUSTIN (KXAN) — It’s National Public Safety Telecommunicators Week, and emergency operators told us the boost of morale that comes with it is crucial now more than ever as departments face staffing shortages. “Very intense through the entire night. You know, you’re...
National Public Safety Telecommunicator’s Week recognizes first responders (TX)
BISHOP, Texas — April 10-16 is National Public Safety Telecommunicator’s Week. The week is meant to honor those who serve their communities. In Bishop, four people currently serve as dispatchers for the Bishop Police Department. “We are the first responders. We are...
The voice on the phone (WY)
A look at the special telecommunicators who pick up when you dial 911 GILLETTE, Wyo.— Many things have changed since Campbell County Sheriff’s Office dispatchers April Hunt and Dottie White-Marcus’ first day on the job. Technology plays a larger role in their jobs...
Study: Majority of 911 Calls in New Orleans Don’t Require Police (LA)
Photo Credit: Bart Everson | License In a time when the New Orleans Police Department is grossly understaffed and overtaxed, a new study has found that the majority of 911 calls received in the city are for non-criminal situations that don’t require a police presence...
911 Center Voices Honored on Telecommunicators Week
(TNS) - Their faces are never seen, but their voices are always heard. When you are panicking, they remain calm. They are the unseen heroes of first-responder agencies, the telecommunicators. Public safety telecommunicators, sometimes known as emergency...
First Responders: Dispatchers are first line of emergency response (NY)
National Public Safety Telecommunicators Week continues through Saturday. The week – it is always the second week of April – honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving...
Editorial: Emergency dispatchers deserving of tribute (PA)
In recent years, much has been made of the incredibly important role first responders play in keeping our communities safe, and rightfully so. Of course people have always known this but may have taken it for granted. But ever since the terrorist attacks of Sept. 11,...
911 dispatchers recognized for their work (OK)
Nid, Okla. , Law enforcement agencies in Garfield County recognized local 911 dispatchers during National Public Safety Telecommunications Week. Every year, during the second week of April, telecommunications personnel are honored for their service in the public...
National Telecommunicators Week honors Mid State heroes (TN)
NASHVILLE, Tenn. (WSMV) - Dispatch centers across Tennessee celebrated National Public Safety Telecommunicators Week throughout the week. The week, sponsored by the Association of Public Safety Communications Officials International, honored the thousands of men and...
Baldwin 9-11 dispatcher honored for saving life of Summerdale mayor [VIDEO] (FL)
https://www.youtube.com/watch?v=ZZIhqDfi88A
St. Pauls emergency dispatch services in process of upgrade (NC)
Apr. 15—ST. PAULS — The police department is in the process of updating the town's emergency dispatch services system, according to the St. Pauls chief of police. "We're having a new system installed," said St. Pauls Chief of Police Mike Owens. St. Pauls dispatches...
Guy in the Chair: A Look Inside the Casper-Natrona County Public Safety Communications Center (WY)
You remember the game 'Telephone.' You get in a line with all of your friends. The person at the beginning of the line says something to the person next to them. Then, that person tells the next person. And so on. By the end of the line, the bit is that what the last...
East Baton Rouge Parish praises EMS dispatchers, reminds people when to call 911 (LA)
BATON ROUGE - They’re the people you never see in an emergency situation, but they might be some of the most important people you’ll deal with. Today is the last day of National EMS Communications Week. While the week is for praising these workers, the city also hopes...
Dispatchers recognized during National Public Safety Telecommunicators week (WI)
EAU CLAIRE, Wis. (WEAU) - Saturday marked the final day of National Public Safety Telecommunicators Week. Aileen Bush is one of the supervisors for the Eau Claire Police Department’s dispatch center. “I’ve been here for 21 years,” Bush said. Bush says she saw the job...
County commissioners recognize two groups that serve community (MI)
LAPEER — The Lapeer County Board of Commissioners recognized two groups of people that serve Lapeer County in various ways by passing two resolutions at Thursday’s Committee of the Whole meeting. First, in honor of Public Safety Telecommunicators Week, the board...
Fairfield Gets $3.5M Grant To Upgrade Police, Fire Radio Network (CT)
FAIRFIELD, CT — Fairfield recently received $3.5 million from the federal government to replace the town's emergency radio network. "I want to thank Senator (Richard) Blumenthal for his help in securing these federal dollars that will cover the cost to build the...
Be smart when you call 911 (IN)
It takes a calm person to work in a 911 dispatch center. The people who call for help are often distressed and can become demanding and abusive when they think the dispatcher is asking too many questions and not sending help quickly enough. But dispatchers like...
City Commission highlights dispatchers (SD)
Pierre Mayor Steve Harding marked April 10-16 as Telecommunications Week with a proclamation and highlighted the city's dispatchers at the South Dakota Communications Center. "The dispatch unit, they are such an intricate part of law enforcement in the community,"...
Virginia county’s 911 center celebrates 25 years of service
TAZEWELL, Va. (AP) — A 911 dispatcher who remembers the days when she had to use paper maps because there were no computers and ask for phone numbers because there was no caller ID was recognized along with her peers on April 13 when the Tazewell County 911 celebrated...
911 dispatcher dies in head-on crash in Louisiana (LA)
BATON ROUGE, La. (WAFB) – The Tangipahoa Sheriff’s Office is mourning the loss of a 911 dispatcher who was killed in an early morning crash. Grace Chandler, 45, was killed in an accident in the early morning hours of Saturday, April 16. Chandler was traveling on the...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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