Comm Center News
Hawkins 911 director ready to make his case for a $120K annual funding increase (TN)
Hawkins County 911 director Lynn Campbell is preparing to make his case before the Hawkins County Budget Committee next week on why his department needs a county funding increase of the first time since 2012. Campbell told the Review he beileves the numbers speak for...
Manchester selectmen questioned about regional dispatch exit strategy (MA)
MANCHESTER — Selectmen answered the public’s remaining questions regarding the town’s dispatch operations at the final public hearing on the topic last week. At Town Election on May 17, voters will decide whether to dissolve the town’s dispatch services and join North...
Newton, Jasper County officials look to improve slow ambulance response times (TX)
Because the ambulance companies aren't based locally, they say they aren't familiar with the areas. JASPER, Texas — When lives are at risk, emergency services response times for ambulances are critical, especially in rural areas. Slow response times or sometimes no...
Oklahoma City police say emergencies should be reported by calling 911, not through social media (OK)
OKLAHOMA CITY (KFOR) – Oklahoma City police are asking community members to not report emergencies through social media. “Please do NOT report emergencies to us through social media messaging, call 911,” an Oklahoma City Police Department official said. The official...
BDBOS President Discusses Future of UHF Frequency Band and BOS Broadband Communications in Germany
At a panel discussion of "Digitaler Staat Online", BDBOS (The Federal Agency for Public Safety Digital Radio) President Andreas Gegenfurtner debated the future of the UHF frequency band with people from politics and business. At the same time, Gegenfurtner campaigned...
Investigation: Recruits walk off job within months of joining Broward’s troubled 911 call centers (FL)
On a good day at the three Broward County regional communication centers, dozens of seats would be filled with 911 call-takers — the first of the first responders. But good days are fleeting. Instead there’s vast emptiness with many uncluttered and unused desks....
COOK COUNTY CONNECTIONS E-911 Addressing System (MN)
COOK COUNTRY, MINNESOTA May 7, 2022 (LSNews) The Office of Emergency Management operates the county-wide emergency 911 (E-911) an addressing system, the role of which is to provide the public with competent, timely and effective emergency and non-emergency public...
Progress made on LawCo Emergency Communications Center plan (MO)
Following the April 5 election, incumbents Kris Bowling, Brian Cook and Jack Schulz, along with newly elected Lawrence County Emergency Services Board (LCESB) member Deborah Prichard, took their oaths of office before settling down to the business at hand during the...
First Responders Applaud FCC Proposal to Fund Next Gen 911 with Auction Proceeds
It was the kind of funding news that many first responders were hoping for. On February 22, 2022, FCC Chairwoman Jessica Rosenworcel proposed using revenues from future spectrum auctions to fund Next Gen (NG) 911 rollouts across the United States. She made the proposal during a speech at Washington’s National Press Club to mark FirstNet’s 10th anniversary.
Next Generation 911: Why your agency’s success and community’s safety depends on having updated technology
In 2021, NBC Washington reported that nearly 100,000 emergency 911 calls in the D.C. region were sent to the wrong call centers or required transfers to reach the correct jurisdiction due to outdated technology. Those 100,000 calls represented 100,000 lives...
Upgraded 911 System Will Accept Video and Images (Canada)
In the not-too-distant future, those using 911 will be expected to send images and video from their location. Bell Canada New Generation (NG)911 Service will completely replace the existing 911 system that will make this technically possible in the next three years....
Commissioners Asked to Update 9-1-1 And Tornado Warning Systems (OH)
“We’ve been working on this going three years now and we’re at the point where we have a perfect storm brewing, and we wanted to bring this to the attention of the Commissioners. So said Chief Deputy Tom Morgan of the Union County Sheriff’s Office to the Union County...
Cincinnati to send mental health staff to low-risk 911 calls (OH)
CINCINNATI — The City of Cincinnati will launch a six-month pilot program that will send unarmed mental health and medical personnel to emergency calls for nonviolent and mental health crises. Mayor Aftab Pureval and city leaders announced the plan Thursday morning...
DHS Wraps Up Jamming Exercise to Strengthen First Responder Communications
From April 24 – 29, 2022, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) and the Cybersecurity and Infrastructure Security Agency (CISA) hosted JamX 22, an exercise to counter electronic jamming at White Sands Missile Range with...
U.P. emergency dispatchers discuss impacts of job on their mental health (MI)
NEGAUNEE TOWNSHIP, Mich. (WJMN) – When a person in a crisis makes a 911 call, we may not think about how taking those serious calls can affect the dispatchers on the other line. “There are several people who think you’re just a call taker. But another I guess cliche...
Lyon County Commission lends approval to emergency dispatcher wage increase (KS)
A wage increase for emergency communications staff has found favor with the Lyon County Commission. During the board’s weekly meeting, Lyon County Emergency Communications Director Roxanne Van Gundy submitted a request for a pay increase for full-time communications...
Late to the call: JSO failing to meet state standard answering 911 calls (FL)
When you’re in an emergency, 911 is supposed to be there to take your call and get you help quickly. An Action News Jax investigation reveals the Jacksonville Sheriff’s Office 911 call center has failed to meet the state recommendations for answering 911 calls...
Mon Valley 911 channel merger put on hold (PA)
The plan to merge 11 Mon Valley police department communications to one radio channel has been put on hold. The merge was supposed to take place on May 5, but Clairton police confirm to Channel 11 that it’s now on hold until further review. Two channels that handle a...
Dying on hold: How new software is creating a logjam at Portland’s 911 (OR)
When Candace Iron Hawk got home from her daughter’s softball game on April 7, her husband was face down on their bedroom floor unconscious. She and her daughter Morgan called 911 multiple times. They were placed on hold, hung up, tried again. As the minutes passed...
Dispatcher honored, credited for helping save baby’s life (CO)
BOULDER, Colo. (KDVR) — Any parent can imagine the horror of the moment their newborn stops breathing. A Boulder County couple called 911 for help and got just that from Dispatcher Rob Schimoler. Schimoler was given a Life Saving Award for his recent efforts, coaching...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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