MCLEAN, Va.—The Monitoring Association (TMA) announced it has welcomed two new U.S.-based PSAP/Emergency Communication Centers (ECCs) to its ASAP-to-PSAP service in mid-August. The Fort Worth, Texas, and the Irving PD, Texas ECCs are the 112th and 113th public...

A few years ago, remote 9-1-1 seemed like a remote possibility — an interesting concept but challenging to implement with the technology and resources available. Then the pandemic hit, and the public-safety community had to re-think how it approached in-person work....

Governor Roy Cooper spoke at the 911 Board Public Safety Answering Points Manager's Meeting today in Greensboro to thank emergency services personnel for their work to keep North Carolina communities safe and healthy.  “Our 911 operators are the first of the first...

The San Luis Obispo County Board of Supervisors voted unanimously Tuesday to approve a $25 million contract for the construction of a dispatch facility in Templeton. Santa Maria-based Diani Building Corporation will construct the new dispatch center at 356 N. Main...

While many people in Douglas County were shifting to remote work early on in the coronavirus pandemic, Douglas County Emergency Communications was staying put. The department’s director, Tony Foster, said there wasn’t a choice. The department handles 911 dispatch...

Five new 9-1-1 emergency call boxes will be installed at Fort Nelson, Summit Lake, Toad River, Liard Hot Springs, and Fireside As an emergency emergency telephone service, the call boxes will provide access to 9-1-1 service in remote areas without cell service, the...

Officials say 911 services and the Emergency Notification System will be enhanced with the implementation of Smart911. HENNEPIN COUNTY, Minn. — The Hennepin County Sherriff's Office (HCSO) announced it has enhanced the Emergency Notification System and 911 services...

MANISTEE COUNTY — In July, Manistee County’s 911 board unanimously voted to sever 911 Director Jim Espvik’s work agreement effective immediately. Espvik had been the 911 director for 22 years and worked with central dispatch overall for 26 years.

ROCK COUNTY, Wis. (WIFR) - Rock County 911 Communications Center director Kathy Sukus announced Wednesday that after 34 years, she will retire from a position in public safety. Kathy’s last day as director will be October 4.

A coalition of public-safety associations yesterday asked Senate leadership that legislation for next-generation 911 (NG911) be altered to call for “at least $15 billion” in federal funding nationwide and borrowing authority to ensure that deployments can begin as...

BILLINGS — You call them during your worst times, and they will always pick up, but the 911 dispatch center in Billings currently needs help itself. “It’s not unusual to see three to 400 hours of overtime per week being offered out to try to meet minimum staffing,”...

Fairbanks, Alaska (KINY) - Fairbanks Emergency Communication Center has been recognized by The International Academies of Emergency Dispatch as an "Accredited Center of Excellence" for emergency dispatching.

MORRIS – Illinois State Police (ISP) Director Brendan F. Kelly, joined by Illinois Statewide 911 Administrator Cindy Barbera-Brelle, Grundy County Sheriff/Emergency Telephone System Board Director of Electronic Operations Chris Kindelspire, and KenCom Public Safety...

This week Kenton County Emergency Communications (911 Dispatch), normally headquartered in Independence, is operating out of the Kenton County Emergency Operations Center (EOC) in Covington while their building undergoes maintenance. READ FULL ARTICLE

A new labor agreement between the city of Spokane and the Spokane firefighters union paves the way for the city to join its fire dispatch services with the region’s emergency communications center. The agreement with Local 29, approved Monday by the Spokane City...

A new facility to consolidate the dispatch centers for the Hawaii Police Department and Hawaii Fire Department is now expected to be finished late next year. Construction of the new call center, located next to the Mohouli Heights Senior Neighborhood in Hilo, began in...

Allegheny County will participate in a Harvard University initiative implementing “alternative responses to nonviolent 9-1-1 calls,” the county announced today. Allegheny County is one of four municipalities chosen “from a highly competitive applicant pool” to...

TAZEWELL, Va. — Tazewell County’s 911 center has been presented with a national award that recognizes many recent advances including emergency cellphone apps for teachers and an upcoming emergency alert system for school buses. The Tazewell County 911 Center was...

JEROME — Last year, some 7,800 calls into the Southern Idaho Regional Communications emergency center were classified as 911 hang-ups — an average of 21 a day. More often than not, the calls are accidental, perhaps “pocket dials” or triggered when children were...

Dan Mulford sits in the most comfortable spot he can find - behind a dispatch table where his voice is heard guiding those he is serving. Sunday night Ripley County lost a man who paved the way for many in the emergency management services today. At the age of 70, Dan...