Comm Center News
Steve’s heart stopped five times. His wife’s quick thinking saved his life (CA)
Annette thanks 911 dispatcher Chris Cook for life-saving advice as he told her how to get her husband’s heart beating again. She said he also made sure to keep her calm and focused as she drove to work.
Howard County Dispatcher Recognized for Going Above and Beyond After Vague 911 Call (MD)
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911 Dispatchers get a boost in telecommunication thanks to a state radio update – (SD)
RAPID CITY, S.D. (KEVN) - Law enforcement and other emergency responders will have better radio access in the Black Hills thanks to new radio tower coverage. $2.4 million was allocated by the 2021 legislature for the purchase of new radio equipment.... and Pennington...
SPECIAL DELIVERY: 911 dispatcher commended for her role in coaching local deputy … (IN)
GREENFIELD — A Hancock County 911 dispatcher earned a stork pin for her role in helping a sheriff’s deputy deliver a baby in Greenfield earlier this year. Bonnie Guzman, who joined the Hancock County 911 Center in 2007, was honored last week with cake and “It’s a...
Weld County dispatcher recognized for lifesaving efforts – (CO)
A longtime Weld County dispatcher received recognition for a lifesaving call in November. Laura Schumacher has worked as a dispatcher for more than three decades. Her job often entails providing assistance and reassurance to many callers going through their worst...
Manchester-by-the-Sea Public Safety Departments Announce New Dispatch Partnership (MA)
MANCHESTER-BY-THE-SEA — Chief Todd Fitzgerald is pleased to announce that the Manchester-by-the-Sea Public Departments are joining the North Shore Regional 911 Center (NS911) for its emergency dispatch services. Town officials and representatives from NSR911, signed...
Verizon Resists Tech That Can Pinpoint 911 Call Origins (CO)
Tech exists to more accurately route 911 calls from phones to the correct 911 communications center, but Verizon — one of the three major carriers in the U.S. — has refused to install it in Denver and other regions. READ FULL ARTICLE
GM 911’s Christine Moore Becomes a Certified Public-Safety Executive (NC)
Christine Moore, operations manager for Guilford Metro 911, graduated from the prestigious Certified Public-Safety Executive (CPE) Program through the Association of Public-Safety Communications Professionals (APCO) International.
More Northeast Ohio communities set to dial in to regionalized dispatcher debate –
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Governor Hochul Announces $100 Million in Grants To Improve Emergency … (NY)
Governor Kathy Hochul today announced a combined $100 million in state funding has been awarded to 57 counties and New York City to enhance emergency communications as part of the Statewide Interoperable Communications Grant (SICG) program. These programs aid...
Culver and Bourbon Discuss 911 Dispatch Center Concerns with Commissioners – (IN)
Monday morning the Marshall County Commissioners heard from two towns that are frustrated with the service they are receiving from the Marshall County Dispatch Center, noting the lack of communication and need for additional training of dispatchers. Ginny Munroe,...
911 calls unavailable in Anchorage – (AK)
ANCHORAGE, Alaska (KTUU) - Anchorage residents experiencing emergencies will be unable to call 911 and need to call 311 instead. In a community alert, Anchorage police wrote that people will be unable to reach emergency dispatchers by calling 911, and will instead...
House passes bill with $10 billion in NG911 funding, sends to Senate
House members this week overwhelmingly voted to approve a bill calling for $10 billion to fund the transition to IP-based, next-generation 911 (NG911) technology and the extension of the FCC’s spectrum-auction authority, sending the legislation to the Senate for...
Commissioners keep 911 options open – (MO)
Making sure they’ve left no stone unturned, Randolph County Commissioners met with Linn County 911 Director Shelby Creed this month to discuss 911 emergency dispatch services. The Randolph County Commission wants to patch all the holes in its emergency system using...
Sheriff’s 911 Center Director Christina Mortimer Awarded Public Safety Executive Designation (FL)
On Friday July 22, Communications Director Christina Mortimer graduated from the Association of Public-Safety Communications Officials Institute (APCO), Certified Public Safety Executive (CPE) program. The graduation ceremony was held at the Shores Resort in Daytona...
‘Signifies Professionalism’: Westfield Police Accredited for Emergency Comms Ops (NJ)
The department is the first in Union County and the fifth in New Jersey to earn accreditation for the entire agency and the dispatch center, the chief said. The Police-Fire-EMS Communications Center of the Westfield Police Department has earned a prestigious...
House debates NG911-funding bill, postpones vote
U.S. House members yesterday expressed support for legislation that would provide as much as $10 billion in federal funding to pay for a transition to IP-based next-generation 911 technology—as well as extend the FCC’s authority to conduct spectrum auctions—but...
Newborn dies, DC 911 sent crews to wrong address
A day-old baby girl died earlier this month, after D.C. 911 dispatched emergency crews to the wrong address for a newborn in cardiac distress. Safety advocate Dave Statter, on his Statter911 website, said the parents of the newborn woke up, on July 3, to find their...
Palm Bay police emergency response times soar amid staffing woes – (FL)
Palm Bay residents who call 911 seeking help during emergencies — think active shooters, sexual assaults, even drowning swimmers — are waiting an average of 2 minutes longer for police officers to respond than they did in 2020. The thinly spread Palm Bay Police...
Iredell commissioners recognize ECOM training coordinator for service to community (NC)
Iredell County Emergency Communications training coordinator Jody Sherrill was recognized recently by the Board of County Commissioners for being named the N.C. Association of Public Safety Communication Officials Trainer of the Year for 2022.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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