Comm Center News
St. Louis County Police 911 dispatch center could see $4.2 million overhaul – (MO)
The St. Louis County Police Communications Center could soon see a long-awaited upgrade, thanks in part to federal COVID-19 relief funding. The dispatch center, which answered 813,000 calls for service in 2021 and dispatches more than 30 police departments, is...
About Services Our Work News Contact Holbrook Regional Emergency Communications Center Honored with Two Awards Through APCO-Atlantic Chapter (NH)
HOLBROOK — Director Steve Hooke is pleased to announce that the Holbrook Regional Emergency Communications Center was honored with two awards from the Atlantic Chapter of the Association of Public Safety Communications Professionals (APCO) recently. READ FULL...
Wiregrass 9-1-1 dispatchers learn how to handle human trafficking (AL)
It happens every day and too often goes unnoticed. Human trafficking is modern day slavery and is a terrifying situation for those caught in its trap. On August 29, Wiregrass area first responders got to work on learning how they can help victims and those who...
Horry County Emergency Operations Center to open Wednesday – (SC)
The dedication and grand opening ceremony for the new Randall S. Webster Emergency Operations & Communications Center will be held on Wednesday, in the middle of hurricane season. “It’s near completion and I know the teams both emergency management and 9-1-1 are...
Emergency dispatcher lauded for coaching woman during childbirth – (FL)
A Lake County emergency dispatcher was recently honored by Orlando Health for her quick thinking and communication skills that helped a woman deliver a baby. Tina Mumley, an Emergency Dispatch Supervisor who has served Lake County since 2008, received the health...
City of Rome transforms first responder communications with FirstNet – (NY)
Oneida County’s first responders are getting a major boost in their wireless communications thanks to the FirstNet network expansion currently underway by AT&T. FirstNet has added new, purpose-built cell sites located in Oneida County – one in the City of Rome,...
TWO TEXAS ECCS GO LIVE WITH TMA’S AUTOMATED SECURE ALARM PROTOCOL
MCLEAN, Va.—The Monitoring Association (TMA) announced it has welcomed two new U.S.-based PSAP/Emergency Communication Centers (ECCs) to its ASAP-to-PSAP service in mid-August. The Fort Worth, Texas, and the Irving PD, Texas ECCs are the 112th and 113th public...
Remote Work Opens New Possibilities for 9-1-1: The COVID-19 pandemic demonstrated how dispatchers work from home
A few years ago, remote 9-1-1 seemed like a remote possibility — an interesting concept but challenging to implement with the technology and resources available. Then the pandemic hit, and the public-safety community had to re-think how it approached in-person work....
Governor Cooper Thanks Emergency Responders at the North Carolina 911 Board Public …
Governor Roy Cooper spoke at the 911 Board Public Safety Answering Points Manager's Meeting today in Greensboro to thank emergency services personnel for their work to keep North Carolina communities safe and healthy. “Our 911 operators are the first of the first...
SLO County approves $25 million contract to build Templeton dispatch facility (CA)
The San Luis Obispo County Board of Supervisors voted unanimously Tuesday to approve a $25 million contract for the construction of a dispatch facility in Templeton. Santa Maria-based Diani Building Corporation will construct the new dispatch center at 356 N. Main...
After keeping dispatch going throughout the pandemic, Emergency Communications is set … (KS)
While many people in Douglas County were shifting to remote work early on in the coronavirus pandemic, Douglas County Emergency Communications was staying put. The department’s director, Tony Foster, said there wasn’t a choice. The department handles 911 dispatch...
9-1-1 service expands along Alaska Highway
Five new 9-1-1 emergency call boxes will be installed at Fort Nelson, Summit Lake, Toad River, Liard Hot Springs, and Fireside As an emergency emergency telephone service, the call boxes will provide access to 9-1-1 service in remote areas without cell service, the...
Hennepin County Sheriff’s Office introduces new emergency services – (MN)
Officials say 911 services and the Emergency Notification System will be enhanced with the implementation of Smart911. HENNEPIN COUNTY, Minn. — The Hennepin County Sherriff's Office (HCSO) announced it has enhanced the Emergency Notification System and 911 services...
Former Manistee County 911 director details duties, past roles (MI)
MANISTEE COUNTY — In July, Manistee County’s 911 board unanimously voted to sever 911 Director Jim Espvik’s work agreement effective immediately. Espvik had been the 911 director for 22 years and worked with central dispatch overall for 26 years.
Rock County 911 center director to retire – (WI)
ROCK COUNTY, Wis. (WIFR) - Rock County 911 Communications Center director Kathy Sukus announced Wednesday that after 34 years, she will retire from a position in public safety. Kathy’s last day as director will be October 4.
Coalition asks Senate leaders for $15 billion, borrowing authority for NG911
A coalition of public-safety associations yesterday asked Senate leadership that legislation for next-generation 911 (NG911) be altered to call for “at least $15 billion” in federal funding nationwide and borrowing authority to ensure that deployments can begin as...
911 dispatcher shortage: Billings center hoping to hire more employees – (MT)
BILLINGS — You call them during your worst times, and they will always pick up, but the 911 dispatch center in Billings currently needs help itself. “It’s not unusual to see three to 400 hours of overtime per week being offered out to try to meet minimum staffing,”...
Fairbanks communications center earns award for dispatch excellence – (AK)
Fairbanks, Alaska (KINY) - Fairbanks Emergency Communication Center has been recognized by The International Academies of Emergency Dispatch as an "Accredited Center of Excellence" for emergency dispatching.
ISP Announces First Counties To Go Live With Next Generation 911 System (IL)
MORRIS – Illinois State Police (ISP) Director Brendan F. Kelly, joined by Illinois Statewide 911 Administrator Cindy Barbera-Brelle, Grundy County Sheriff/Emergency Telephone System Board Director of Electronic Operations Chris Kindelspire, and KenCom Public Safety...
Kenton County’s 911 Dispatch operating out of Cov government center this week, fully functioning
This week Kenton County Emergency Communications (911 Dispatch), normally headquartered in Independence, is operating out of the Kenton County Emergency Operations Center (EOC) in Covington while their building undergoes maintenance. READ FULL ARTICLE
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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