On the morning of Oct. 12, a contractor hired by the FDNY entered a basement data storage area in the agency’s emergency dispatch center, in downtown Brooklyn.

“We are incredibly grateful for the Nash County Emergency Management, who shortly afterward began dispatching 9-1-1 calls, allowing Rocky Mount Police personnel to speak with Crisis Health professionals during this challenging time, and to the North Carolina Highway...

TEXARKANA, Ark. -- Miller County officials may learn next month whether the county will keep its 911 emergency call system or have to merge it with dispatch operations at Bi-State Justice Center. READ FULL ARTICLE

Town Manager Norman Khumalo announced Monday that a public information session regarding the proposed regional emergency communication center (RECC) will be held Wednesday, Jan. 4, at the Hopkinton Senior Center.

"We're already so short-staffed that when we answer 9-1-1, the first thing that person says is, what took you so long?" says a veteran San Francisco 9-1-1 dispatcher. READ FULL ARTICLE

MOBERLY — The City of Moberly will vote on an amendment to the Joint Central Dispatch Cooperative Agreement of 2019 during its Dec. 18meeting as part of a countywide plan to restructure the 911 system. READ FULL ARTICLE

PRINCE FREDERICK, Md. – As part of continuing efforts to enhance 911 system technology, the Calvert County Emergency Communications Center (ECC) recently implemented the Automated Secure Alarm Protocol (ASAP).

MANISTEE COUNTY —  Alvin Rischel has been a Manistee County 911 dispatcher for 23 years. Now, Rischel is the new emergency management coordinator and 911 deputy director.

Dec. 7—SUNBURY — Northumberland County Commissioners are searching for a new 911 coordinator following the resignation of Russ Fellman. Commissioner Joe Klebon and Sam Schiccatano both confirmed on Tuesday that Fellman submitted his resignation on Nov. 30. An...

RIB MOUNTAIN, Wis. (WSAW) - New technology can be extremely helpful, but it can also cause a lot of headaches for people including the Marathon County Dispatch.

The Butler County Communications Center opened in the Sunnyview Rehabilitation and Nursing Center in Butler Township in December 1970, and had 33 of the 34 fire companies in the county hooked to the center by radio. READ FULL ARTICLE & See 52 year old photo

The Broward County Commission will maintain control of the area’s 911 emergency communication system, which has been riddled with issues, despite urging from the sheriff’s office for them to take it over.

FORT LAUDERDALE, FLA. (WSVN) - Broward County’s top cop and commissioners held an emergency discussion to try and figure out the best way to improve the county’s 911 response system.

By James Careless We live in a connected world — one where connected devices such as in-car monitoring services, medical wearables and smartwatches can transmit invaluable data about the users’ specific locations and physical well-being to third-party sites. At the...

D.C. Mayor Muriel Bowser has rescinded her nomination of Karima Holmes as the Director of the Officer of Unified Communications (OUC) in a statement Monday. READ FULL ARTICLE

A year after a beloved Livingston Parish sheriff's deputy and dispatcher died of COVID, her husband is carrying on her legacy as the department's "guardian angel" by donating bulletproof vests to colleagues who served alongside her. READ FULL ARTICLE

At the Columbia County Dispatch Center in Portage, 911 operators say they're dealing with a barrage of accidental 911 calls — and most of them are coming from triggers on smart devices.  911 Coordinator Elisabeth Schultz says on any given day, they receive dozens...

COLORADO SPRINGS, Colo. (KKTV) - Dispatchers may soon be able to provide more services to 911 callers in an emergency.

WASHINGTON (7News) — The battle is heating up between the D.C. mayor and city council over her recommended leader of the city's 911 system. Councilmembers said they won't approve the mayor's recommendation, who is the controversial acting director, Karima Holmes....

STAMFORD — Members of the Board of Representatives want city officials to lay out how much it would cost to increase staffing at Stamford’s 911 center after it took a resident several tries before someone picked up her call about a downed tree blocking a road on a...