John Stuermer, who has been the executive director of the Hamilton County 9-1-1 Emergency Communications District since 2004, has announced his intention to retire, effective Dec. 13. The District’s Board of Directors chose the current operations director, Jeff...

St. Tammany Parish Communications District 1 moved into its state-of-the-art facility north of Lacombe in 2019 — a central and safe location from which emergency personnel can work dispatch for the parish’s first responder agencies.

Burlington County is seeking state funding to help make additional improvements to its emergency communications system.

Three California Highway Patrol emergency dispatchers were able to help a 12-year-old boy after he called 911 fearing for his safety after his father was driving erratically on the freeway.

WASHINGTON COUNTY, Md. (DC News Now) — A “cybersecurity incident” on Thanksgiving caused a disruption to certain computer systems, including the county’s website and some services. READ FULL ARTICLE

Not only was Clarion County the first county in Pennsylvania to have a 9-1-1 service, but the county is also now part of 10 counties in the Northern Tier region that successfully upgraded to the Next Generation 911 system. READ FULL ARTICLE

Eight of California’s 450 public-safety answering points (PSAPs) have migrated at least some emergency calls from legacy 911 technology to a next-generation 911 (NG911) platform, and the number of 911 centers making a similar transition should increase in 2023. READ...

LITTLE ROCK, Ark. — A year after being removed from under the Little Rock Police Department’s command, Little Rock 911 is facing dire recruitment and retainment problems. The Little Rock Fraternal Order of Police has taken notice of the staffing issues and voiced...

Clear Creek County 911 dispatchers are getting increased calls from the ski slopes, but not from people in distress — rather, their watches are calling for help when the owner takes a tumble. 

The Ulster County Legislature this week approved a $3 million property purchase of a former apple orchard in the Town of New Paltz as the future site of a state-of-the-art emergency management and government operations center. The land is owned by Wildberry Lodge,...

MARLBORO — Police dispatch services in Marlboro will continue to be provided by the Marlboro Police Department and will not be outsourced to Monmouth County’s operation. During a Township Council meeting on Nov. 10, the members of the governing body unanimously voted...

Aurora 911 recently launched a nurse navigation program to help residents avoid unnecessary and costly emergency or urgent care trips.. The service will now redirect callers to licensed nurses to receive care. The pilot nurse navigation program was gifted to Aurora...

ST. LOUIS COUNTY, Mo. — Miracle Moore, 10, dialed 911 when her pregnant mother was in pain on Oct. 23. “She said call 911 and I called and then that's when she had the baby,” Miracle told KSDK.

The Commission adopts rules designed to ensure that 911 special facilities, including PSAPs, receive timely and actionable information about 911 service outages that potentially affect them READ REPORT AND ORDER as well as Commissioners Statements HERE

The Loudoun County Combined Fire and Rescue System (LC-CFRS) is proud to announce that Emergency Communications Center Dispatcher Adriane Heiden has been awarded the Virginia Governor’s EMS Award for Outstanding Contribution to EMS Telecommunications. The Governor’s...

KINGSTON – Ulster County’s emergency services dispatchers have been honored by the county dispatchers for exceptional skill and professionalism during a weekend of high stress calls where they provided life-saving measures, repeatedly.

Otero County officials broke ground on the Otero County Public Safety Answering Point Center Nov. 9 in Alamogordo. The Center, also known as PSAP, will function as a hub for emergency calls for Otero County, the Village of Cloudcroft and the City of Alamogordo,...

A local 911 operator is being praised for keeping a family calm during a frightening home invasion. Telecommunicator Jennifer Mealer has been answering emergency calls in Hamilton County for the past four years and says she loves her job. READ FULL ARTICLE

DU-COMM (DuPage Public Safety Communications) announces the hiring of a new executive director, Jessica Robb.

ST. LOUIS (KMOV) - To tackle 911 problems that have long plagued St. Louis, the city is moving closer to a plan to consolidate police, fire and EMS dispatch in one place. “Our 911 system is a bottleneck where police dispatch answers all the calls and basically triages...