Flooding over the past week has prompted several evacuation orders and warnings in places all over Kern County. Although the face of the emergency response are the workers who arrive on the scene to help, there are many people who work behind the scenes to ensure they...

COBB COUNTY, Ga. — 911 call centers across metro Atlanta are shorthanded, and that could leave families vulnerable during life-or-death moments.

 911 dispatchers are the first people to answer the call when there's an emergency, but they're not considered first responders like their peers.

The City of Milwaukee has launched its 9-1-1 public awareness campaign to direct callers to the correct number when they need public safety services. When people call 9-1-1 in non-emergency situations, operators are distracted from their primary responsibility,...

It was the most recent in a series of fumbled 911 calls that had the district's executive director, Tyrell Morris, playing defense Tuesday before a joint City Council committee.

Augusta's 911 Emergency Communications Center has been awarded the prestigious Accredited Center of Excellence (ACE) certification by The International Academies of Emergency Dispatch® (IAEDTM) for emergency fire dispatching. This achievement makes Augusta the 70th...

RiverCom 911, Wenatchee's public safety communications center plans to relocate. The center answers and processes 9-1-1 calls and non-emergency calls and provides that information to police, fire and medical agencies in Chelan and Douglas counties.

Partnership will allow 911 callers to share z-axis data and live videos with emergency dispatchers SUNNYVALE, Calif., March 15, 2023 -- Prepared, the leader in mission-critical emergency multimedia services, has selected NextNav Pinnacle to power its z-axis location...

It was the most recent in a series of fumbled 911 calls that had the district's executive director, Tyrell Morris, playing defense Tuesday before a joint City Council committee.

CHATHAM COUNTY, Ga. (WTOC) - Chatham County Commissioner Aaron Whitely says a new computer aided dispatch system will be coming to the county soon and it will help free up dispatchers to take more of those 911 calls that are going unanswered.

The U.S. Senate declined to vote on the House's Spectrum Innovation Act, a bill that would have provided $10 billion for next-generation 911. READ FULL ARTICLE

A Volusia County sheriff's dispatch supervisor helped save the life of a toddler found face down in a pool by guiding a person on the telephone on how to do CPR on the unconscious child, officials said.

The men and women and who make up Cullman’s first responder community are tasked with keeping the county and its residents safe and protected. Emergency calls come in at all hours of the day and night from people in desperate need of assistance. Within minutes of...

As it pushes ahead to NG911 (Next Generation 911) service, the State of Tennessee is building redundancy into this system by choosing FirstNet to provide wireless backup connections to its primary 9-1-1 PSAPs (Public Safety Answering Points). In doing so, Tennessee is...

CAPE MAY COURT HOUSE — The Cape May County Department of Emergency Management and Cape May County Technical High School are partnering to create a program for students interested in a career in emergency dispatching services.

Repairs are expected to take months after an electrical malfunction damaged multiple pieces of electrical equipment inside the James City County Emergency Communications Center. READ FULL ARTICLE

Due to a Luzerne County 911 staffing shortage crisis, the department’s managers and supervisors are now assisting with emergency call-taking and dispatch, officials said. READ FULL ARTICLE

The N.C. General Assembly took an important step last month to clarify the essential role of 911 telecommunicators as part of the public safety network. With support from the North Carolina 911 Board, the House and Senate read statements that 911 telecommunicators...

 Thanks to a dispatcher’s awareness, a tense situation did not end up worse. Last week, several Nebraska schools received calls about school shootings.