Comm Center News

911 dispatcher talks caller from jumping off bridge (NC)

ASHEBORO — A 911 telecommunication was honored for talking a 13-year-old teenage from jumping off a bridge. On Dec. 29, 2022, a 13-year-old female of Asheboro called 911. The juvenile was experiencing an emotional crisis and threatening to jump off of a bridge...

Router Issue Blamed for Down 911 Services (MI)

911 service for people across Michigan was down Tuesday leaving people to find a new way to reach out for help. This is the second time in the past few months 911 services were down and the Wexford County Central Dispatch says it could happen again.

When fiber fails, FirstNet connects Iowa’s 9-1-1 calls

 When Iowa needed a backup communications network for its public safety answering points, or PSAPs, the state turned to FirstNet. Blake DeRouchey shared how Iowa uses FirstNet as a failover so 9-1-1 calls stay connected. DeRouchey is 9-1-1 program manager for the Iowa...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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