Video is available when you click on "read full story". The 911 dispatcher who took the call of a drowning woman in Fort Smith on Saturday had already resigned before she took the call, Danny Baker, interim police chief, told 40/29 News. Saturday morning was already...

Traffic in North Texas can change in an instant. We tell you about it every morning and the people over at MedStar deal with it all the time. Often medical emergency personnel are rerouted while trying to get patients to the hospital. We were inside MedStar’s...

COLUMBIA CITY — Columbia City’s 911 dispatchers began taking calls in a new location earlier this month — but not far from its previous location. The city unveiled its new dispatch center, holding a ribbon cutting and open house on a Tuesday evening and taking its...

SHEBOYGAN - There's a hum of activity even on a slow day. Several screens tower over each 911 dispatcher, and there are usually four or five dispatchers. Red and green lights flicker on and off indicating when one of them is on the phone or radio. ...

For Laura Minnick, it feels like Christmas has come early at work. The desk where the Amherst County dispatcher of nearly 14 years sits to answer incoming emergency calls during 12-hour shifts recently received improvements as part of an overall upgrade for...

When you’re faced with an emergency and need to call 911, you need someone to pick up. But those on the other end of the line are facing their own emergency. Next week, Twin Falls, Idaho, will have only eight dispatchers on staff. Any less than that, and it’s not...

Athens Police Department officers were sent on Thursday afternoon to check out several 911 calls received with nothing but static on the other end. Officers James Graham and Josh Ames were sent to an Athens residence to check out the calls that originated from a cell...

Where are U is the official emergency app, linked to the Public Safety Answering Point of the pan-European emergency phone number 112. This is the number chosen by European states to send emergency requests for police, fire brigades and ambulances or medical...

Anyone who calls 911 in Gloucester Township can now provide live video of the situation to the township dispatcher, police said. GLOUCESTER TOWNSHIP, NJ — In the first moments following a tragedy, the person in the first line of defense is the dispatcher. Whether a...

MARSHALL COUNTY - The staff at the Marshall County 911 center have handled calls ranging from deadly car crashes to a school shooting. "You're going to miss your son's little league games, your daughters dance recitals, I've missed both of those," said Sheila Day, a...

FREEHOLD – A short walk down a hallway and through an entrance inside the Monmouth County Sheriff’s Office public safety center in Freehold leads to the 911 communications center, a large room filled with computer and video screens. Dispatchers work behind desks with...

A Wood County Sheriff’s Office deputy mistakenly issued a test of the CodeRed system during her training early this morning. The alert was sent to all subscribers around 2:40 a.m., according to a release by the sheriff’s office. “The dispatcher understand the...

Jonathan Bennett was the Ada County 911 dispatcher that took the call. He was actually in training with another dispatcher when the call came in. Bennett said the situation was a little scary for both himself and the callers, but they were very focused. "It wasn't the...

The child was attacked at around 7:30 p.m. on Wednesday while he was running from his home to a neighbor's. His father is credited with chasing the mountain lion off — likely saving his son's life.  In 911 audio released by the Park County Sheriff's Office (it is...

East Hampton Village public safety dispatchers are taking the village to court in a dispute about which employees get first dibs on overtime. In August 2018, Village Police Chief Michael Tracey, whose department oversees the dispatchers, issued an order that...

MYRTLE BEACH, S.C. (WPDE) — Looking for a job? The Myrtle Beach Police Department is hiring. The department needs dispatchers to answer emergency calls, as well as part-time and full-time community service officers. No experience is necessary. "For most of our jobs,...

During its Aug. 22 meeting, the South Dakota 911 Coordination Board unanimously voted to amend a contract for the South Dakota Next Generation 911 Project. This amendment is in regards to the Rapid City call center with its multiple workstations, dual electrical...

BRIDGEPORT — Phone service for resident and government offices have been restored according city officials. Phone service was restored around 2pm. Bridgeport officials said in an email shortly before noon, “ITS has received confirmation of a “Frontier Communications”...

GLOUCESTER TOWNSHIP, N.J. (CBS) — A South Jersey police department is using smartphone technology to help in emergencies. Officials in Gloucester Township unveiled the new 911 system on Monday. New technology, like live streaming, can provide even more information...

Marshall County 9-1-1 dispatch partnered with the National Center for Missing and Exploited Children to train dispatchers. They will now gather more detailed information, using a checklist to get the right resources to the scene and find the child faster.  9-1-1...