SHERMAN, Tex. (KXII) Right now, people in Grayson, Fannin and Cooke counties can text 9-1-1 for dispatch in the case of an emergency. By 2023, new technologies will make it even easier. Beth Eggar, a Public Safety Planner with the Texoma Council of Governments said...

ST PAUL, Minnesota — As chaos unfolded outside the Minnesota State Fair on the final night, Chad Keller calmly worked inside the Ramsey County Communications Center. Keller answered the 911 call from the driver who hit a woman he said jumped out in front of him....

BIRMINGHAM, Ala. — You may start to notice some changes when it comes to calling 911 in the Birmingham. Right now, there are an average of six to eight dispatchers working at a time. Those workers do a great job, but can sometimes get overloaded. When that happens, a...

LUMBERTON, NC (WBTW) – The City of Lumberton has issued a statement after a video surfaced online of two 911 dispatchers mocking the deaf. “The City of Lumberton would like to state publicly that it in no way endorsed or approved the unfortunate video which was...

MANATEE COUNTY, Fla. — It’s one of the most important jobs there is when it comes to people who need help. Dispatches are often the unsung heroes who work behind the scenes in an emergency. They're the ones who talk to people who call 911and get the right emergency...

Shawnee Telecommunicator, Robert Conley, was recognized during the State 911 Authority Meeting as the Telecommunicator of the Quarter for the State of Oklahoma at the State Capitol Friday, Sept. 6. Conley is the third recipient of this award and was nominated for his...

WILKES-BARRE — A plan to borrow tens of millions of dollars to pay for upgrades to the Luzerne County 911 communication system will come before county council this month. The plan will be discussed Tuesday at a council work session, and could be on council’s voting...

MUNCIE, Ind. — The contract between the city and Delaware County that supplies the funding for the Delaware County Emergency Operations Center, commonly known as 911 dispatch, is expiring and the county and city haven’t come to resolution to restore it. In...

The European Telecommunications Standards Institute recently examined the potential use of IoT devices in emergency situations, as well as the state of standards development for such use. ETSI identified a number of use cases in which IoT devices could play a role in...

LUMBERTON, N.C. - Two dispatchers are in trouble after a Facebook video surfaced showing the pair mocking a Hurricane Dorian news conference.  In the video, one Lumberton EMS worker mocked sign language while the other "gave an update on the storm." The...

OHNSTON, R.I. (WLNE) - The 9-1-1 system in Rhode Island is under scrutiny following a house fire on the Johnston-Smithfield line. The homeowners were not home at the time of the fire, but their five cats were. The bodies of four of the cats were found in the rubble. A...

When a 911 call is made in Kittitas County, whether that be for a medical emergency, a fire or the need for law enforcement presence, Kittcom directs the call to the appropriate public safety agency. But Kittcom, which{span} serves 17 public safety agencies,{/span} is...

Tucked away in a nondescript building near Bowers Field, the only telltale sign of the Kittcom headquarters is an impressive 140-foot antenna apparatus. Inside a room within the building, dispatchers sit behind computer arrays providing the lifeline between people in...

GREGG COUNTY, Texas — The Text 9-1-1 service is now available in several East Texas counties, allowing residents to send a text message for emergency assistance when they cannot make a voice call. The service, which was spearheaded by the East Texas Council of...

RAPID CITY, S.D. — Regional Health hosted its second First Responder Appreciation Event Saturday morning at Memorial Park. The event was open to the public, and attendees were able to take part in an obstacle course, see a search and rescue demonstration and learn...

The hardest calls are the ones with kids. Or maybe the searches that stretch from hours into days. Or ones with a more personal connection, like when the unresponsive male is the same age as your neighbor’s son, or it’s happening on the street you grew up on. When...

"The fact that we can see that we've saved so many lives, seeing it grow, it's very fulfilling," she said. "We feel good walking in here in the morning." (Editors Note: Please click on the "Read Full Article" above. This is a cool story.)

“Storm Area 51, They Can’t Stop All of Us” is an event created on Facebook that is currently planned for September 20, 2019, at Area 51, the US Air Force facility within the Nevada Test and Training Range (NTTR). The highly secure site has long been considered a...

ALBANY — Governor Andrew M. Cuomo announced $10 million in grant funding Friday to strengthen local emergency response operations across the state through improvements to 911 response and emergency service dispatch operations. The funding is administered by the...

Nancy VanWinkle, director of the center, proposed the idea to employees about getting a dog. “I had seen, and my assistant had seen, different agencies using dogs for dispatch,” she said. VanWinkle added that she doesn’t know of another 911 center in Arkansas with an...