CHIPPEWA COUNTY, Wis. (WEAU) - The Chippewa County Sheriff’s Office says in a Facebook post they are seeing an uptick in accidental 911 calls. Here are some tips for preventing accidental 911 calls:

A text-to-911 service New York City launched in June 2020 has been helped emergency officials respond to more than 100,000 unique incidents. READ FULL ARTICLE

Vallecorsa v. Allegheny Cty., No. 2:19-CV-1495-NR, 2022 U.S. Dist. LEXIS 206720, at *2 (W.D. Pa. Nov. 15, 2022).  United States District Court for the Western District of Pennsylvania holds that Allegheny County (“County”) did not violate former employee’s First...

GEORGETOWN, Ky. (FOX 56) — A Scott County 911 dispatcher who was on the job the night deputy Caleb Conley was shot and killed recalled the emotions surrounding it. She and her co-workers took dozens of calls about the shooting in a matter of minutes.

With Carbyne's advanced emergency collaboration platform, Atlanta will be able to deliver faster, more accurate emergency response and ultimately save lives NEW YORK, May 31, 2023 - Carbyne, the leading provider of cloud-native public safety communications, today...

At 1:16 p.m. on May 12, right in the midst of a potentially fatal crisis, Wyandotte Deputy Police Chief Archie Hamilton said the stars aligned and nothing short of a miracle occurred.

If there’s something happening in the South County, there’s a good chance that the City of Ripon is involved in it somehow. As the official dispatcher for the cities of Ripon, Escalon, and Lathrop, Ripon has worked to expand it’s dispatching capabilities to help...

The Arlington County Emergency Communications Center (ECC) will launch Amazon Connect to handle non-emergency calls starting June 1, 2023. This cloud-based service allows anyone to contact the County quickly and easily for non-emergency issues using the non-emergency...

LEOMINSTER — Starting Thursday, dispatch for the city’s police, fire and EMS will all be under the same roof. Located at 210 Lancaster St., the public got a look at the new Joint E911 Dispatch Center during an open house on Tuesday. Previously, police and fire were in...

House Energy & Commerce Committee members unanimously advanced a bill that would reauthorize the FCC’s authority to conduct spectrum auctions for three years and provide $14.8 billion to transition the nation’s 911 center from legacy technologies to an IP-based,...

A new dispatch system is on the horizon for Washoe County, Reno, Sparks and REMSA. It’s intended to send emergency help more efficiently. Plus, the current system is about to become obsolete because the company that makes it is no longer maintaining it.

The Sarasota County Public Safety Communications Center (PSCC) is one of few agencies across the nation implementing new technology to reduce response time

LIVINGSTON PARISH, LA. (BRPROUD) — The Livingston Parish Sheriff’s Office is the first in Louisiana to use a new dispatcher tool, Next Generation 911 technology. A digital, internet protocol (IP)-based system, known as Next Generation 911 is set to replace the analog...

  CHICOPEE — WestComm Regional Dispatch Executive Director Erin Hastings was awarded State 911 Leader of the Year. The award comes from the Massachusetts State 911 Department and Massachusetts Communications Supervisors Association.

HOUSTON, Texas (KTRK) -- Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency. For nearly two years, he's worked as a call taker at the Houston Emergency Center. He said during a typical busy shift, he answers more than 100...

On May 12, Gov. Andy Beshear and the Kentucky Department of Criminal Justice Training (DOCJT) announced that 24 dispatchers from across the state graduated from the Public Safety Dispatch Academy and are now ready to begin answering the call to provide assistance and...

Ashley Marlow has been honored for helping a 911 caller cope with an armed man on her front porch in Richmond. READ FULL ARTICLE

Oneida County will soon start a Nurse Navigator program, which will allow the county’s 911 center to transfer non-emergency calls directly to a nurse. 

 City of Davis may make big changes among dispatchers DAVIS — A big change could be coming to 911 calls in Davis. For the first time, dispatchers on those calls could be allowed to give medical advice to callers in distress.