Comm Center News
Dispatcher loses lawsuit over use of gun in shooting
The city of Chicago did not run afoul of the Second Amendment when it fired a police dispatcher for shooting another woman during a traffic altercation, a federal judge held.In a written opinion last week, U.S. District Judge Thomas M. Durkin dismissed with prejudice...
09/23/2019: Allen Brandon – York County 9-1-1 System Anniversary
Allen Brandon, Director of York County Public Safety Communications, joined Palmetto Mornings to highlight the 30th Anniversary of York County’s 9-1-1 system. Please not this is a radio interview - Follow link to play audio file.
Feds: Ex-Kentucky 911 dispatcher made fake social media profiles to get nudes from girls
A former Hardin County emergency dispatcher accused of creating fake social media profiles to obtain nude images of minors has been indicted in federal court. Christopher J. Carroll, 20, is scheduled to appear Thursday for an arraignment hearing in U.S....
Just How Well Do Medical Alert Devices Work?
Most of us think of medical alert devices as a lifeline for older adults living alone, and the North American market for personal emergency response systems (PERS) is projected to top $3 billion next year, according to Security Systems News, a security industry trade...
Dispatcher saves mother and baby during Imelda flooding
https://www.youtube.com/watch?time_continue=15&v=IfonjiN3i9s
We are sinking! I can’t get out| Mom meets 911 dispatcher who saved her family during Imelda
MONTGOMERY COUNTY, Texas — On Thursday morning, as the remnants of Tropical Storm Imelda flooded Greater Houston, the Montgomery County Hospital District Dispatch Center was slammed with calls. The center typical fields about 180 calls per day, but on Thursday they...
Two Rincon women honored at council meeting for lifesaving efforts
Rincon, GA (WJCL) — On Monday September 9th, two women saved two lives, in two separate incidents on the same day. And on Monday night, in front of city council, they were given a very special award. The Rincon Police Department recognized officer Dee Dee Hackle, and...
Woman’s death prompts changes to BC’s 911 system
Chelsea Brent remembers her mother as someone who always lived her best life, despite her struggles. "She was well known downtown, everyone said hi to her," Brent recalled, adding many people in her Downtown Eastside neighbourhood knew Tracey Gundersen as "Mom." The...
Rhinelander City Council agrees to give Oneida Co. $16,5000 for dispatch center improvements
RHINELANDER (WAOW)–The Rhinelander City Council approved a resolution on Monday that would give Oneida County $16,500 for improvements at the county dispatch center. That money will go towards a station where a dispatcher works answering 911 calls. Officials say the...
Man facing drug trafficking, robbery, assault charges following domestic incident
BROOKHAVEN ,Ga. (CBS46) -- A woman's desperate attempt at getting help, and a 911 dispatcher's quick-thinking helped police end a domestic incident at a Brookhaven apartment complex over the summer. In the early morning hours of August 28 a 911 dispatcher began...
Lawsuits say county was negligent in 911 mistake that led to Clinton officer’s death
Four joint lawsuits allege Henry County was negligent and its 911 emergency system was faulty when Clinton, Missouri, police officers were sent to the wrong address in March 2018. The mistake led to a gun battle that left Officer Christopher Ryan Morton dead and two...
Ohio emergency call centers can now apply for new 9-1-1 technology grant
OHIO — Local emergency call centers can now apply for grants to upgrade to new 9-1-1 technology, Ohio Governor Mike DeWine announced Monday. The Next Generation 9-1-1 (NG 9-1-1) technology is made possible by a $4.3 million grant from the federal 911 Grant Program....
Abilene dispatcher rewarded for delivering baby over phone
ABILENE, Texas (KTAB/KRBC) – An Abilene dispatcher has received a pink mug for delivering a baby over the phone. According to a social media post by the Abilene Police Department (APD), dispatcher Manny D. delivered a baby over the phone on July 23. APD says it’s a...
4 Steps to Better Manage Conflict for ECC Team Building
Working in a 911 emergency communications center (ECC) is a high stress environment and dispatchers are known to be supportive of each other. However, there are also tendencies to develop cliques and it’s not always easy for newcomers to be accepted on the team. These...
City Approves Dispatcher Peer Support Agreement
The Washington City Council Monday, Sept. 16, approved an ordinance entering into an agreement for 911 peer support. The agreement allows the city to enter into a mutual aid agreement with the Mid-America Regional Council (MARC) for Roving 911 Peer Support...
Riley County dispatchers upgrade to “Text to 911” system
People in the Little Apple can now text 911 during an emergency. The Riley County Police Department upgraded to a “Text to 911” system earlier this month. “Just like any other 911 call, we handle it with the same priority,” said Communications Center Manager Tyler...
Answering the call: How one dispatcher made a difference for a family in crisis
When Teresa Hill takes a call at work, she never knows who or what is waiting on the other line. On Tuesday, Feb. 19, the Jefferson County 911 call center was relatively quiet — or at least as quiet as an emergency help line could be....
From teen refugee to valued new Albany police dispatcher
An Albany man from Burma called 911 frantic because his daughter had been assaulted. Luckily, Albany Police Department's newest dispatcher, Francis HungMang, answered the call. It was his first week on the job and HungMang, himself a Burmese refugee, was able to...
911 outage reported in parts of West Virginia
WHEELING, W. Va. (WTOV) — UPDATE: Emergency officials say the outage has been solved. Residents in several West Virginia communities are without 911 service Saturday morning. According to emergency officials at the Ohio County 911 dispatch center, an outage from their...
Ambulance dispatching service changeover hits snafu
Work continues on shifting Barry Lawrence County Ambulance District dispatching services from the Monett-Lawrence County 911 Center to Barry County E-911 Center, but a couple of snafus will keep the system from going live as planned on Oct. 1. “We have three options,”...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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