Comm Center News
Fire and Medical 9-1-1 Dispatch Splitting from Sheriff
All five Santa Barbara County supervisors voted on Tuesday to separate fire and medical dispatch operations from the Sheriff’s Office, capping a two-year effort by fire chiefs to run their own emergency communications center and highlighting the longstanding rift...
Dispatchers do more than answer emergency calls
Here’s a little more about us in the dispatch center in Boulder City. We have eight dispatchers (at last) for the city that are full time and one part time. At this time, two are scheduled at a time for 12-hour shifts. With sickness, training, vacation and other...
City of Trussville hiring for dispatcher position
TRUSSVILLE — The city of Trussville has posted its first job opening since separating from the Jefferson County Personnel Board. The city is looking to fill the position of Public Safety Dispatcher II, according to Mayor Buddy Choat. “We took our own job descriptions...
Southwest Florida Police Dispatcher Suspended After Admitting to Telling Person to ‘Get Rid’ of Evidence in Case
A dispatcher with a Southwest Florida sheriff’s office has been suspended for two days after admitting to telling a 911 caller to “get rid of it” when refereeing to evidence that later turned out to be marijuana. NBC affiliate WBBH-TV reports that Lee County Sheriff’s...
San Juan County Dispatchers recognized for exemplary performance
On July 4, 2018, San Juan County 911 received a report of a victim falling 40 feet down a rocky bluff on Obstruction Island and into the water. That call launched a prolonged and complex rescue that involved multiple agencies, presented numerous challenges, and...
Man charged with mischief, calls 9-1-1 complaining about Amber Alert
Hamilton, Ontario police say a 70-year-old man has been charged with mischief after complaining to 9-1-1 about the October 1st Amber Alert. The man said that he was trying to take a nap and that the notifications were bothering him. Police say that the man admitted...
California Leads Next Generation 9-1-1 with NGA 911
LOS ANGELES, Oct. 3, 2019 /PRNewswire/ -- Today NGA 911 LLC (NGA 911) – one of the foremost innovators in 9-1-1 technology – has partnered with California to replace the outdated 9-1-1 system with the Next Generation of 9-1-1. This new state-of-the-art...
911 call records moment UPS driver is shot while on the phone with dispatchers
CLEVELAND, Ohio (WOIO) - A UPS driver was already on the phone with 911 dispatchers when a robbery suspect opened fire. The driver was out delivering packages, when he says the suspect came up and started begging for money. He gave him five dollars, but it apparently...
City of Helena to use 9-1-1 grant funding for NG9-1-1 compatible call system
The city of Helena looking for information for the implementation of an NG9-1-1 compatible call system after being awarded funding from the State of Montana’s 9-1-1 Grant Program. In May of 2019, the City of Helena was granted $470,000 for use on their Motorola...
City of Trussville hiring for dispatcher position
he city of Trussville has posted its first job opening since separating from the Jefferson County Personnel Board. The city is looking to fill the position of Public Safety Dispatcher II, according to Mayor Buddy Choat.
Dispatchers do more than answer emergency calls
Here’s a little more about us in the dispatch center in Boulder City. We have eight dispatchers (at last) for the city that are full time and one part time. At this time, two are scheduled at a time for 12-hour shifts. With sickness, training, vacation and other...
Do not support 9-1-1 levy without answers
In preparation for the November ballot, I am asking voters to reject the 9-1-1 levy being proposed until such time the county proves it has done due diligence in analyzing options for upgrading 9-1-1 capabilities, as well as alternatives for funding. The levy,...
Upgrades coming to 911 call centers
Emergency and communications officials in Richland County, North Dakota, are supporting planned upgrades to the state’s 911 call centers. The U.S. Department of Commerce and U.S. Department of Transportation announced an award to North Dakota’s 911 system Monday,...
Calhoun County Provides Text-to-9-1-1 Services
County provides Text-to-9-1-1 services to citizens in case of an emergency County 911 Emergency Communication District, Calhoun County Sheriff’s Office, Calhoun County EMS, Port Lavaca Police Department, Port Lavaca Fire Department, and all volunteer agencies are...
911 dispatcher helps Sedalia couple deliver child in bathtub
DOUGLAS COUNTY, Colo. -- A Douglas County 911 dispatcher helped a Sedalia couple deliver a child in a bathtub Tuesday morning. The call came in at 8:34 a.m. Douglas County dispatcher Missy Piche answered. The caller was a panicked Ryan Howell. "I was very...
LCSO 911 dispatcher suspended for two days after telling man to get rid of evidence
Lee County Sheriff's Office communications dispatcher is suspended for two days and taking six months of disciplinary probation after making a personal call on a recorded line. In the phone call, Amanda Kinzler tells a man to get rid of evidence.
Ambulance paramedics, dispatchers ratify agreement
Members of the Ambulance Paramedics and Ambulance Dispatchers Bargaining Association and the Health Employers’ Association of BC employer-members have ratified an agreement under government’s Sustainable Services Negotiating Mandate. “The mandate focuses on improving...
Collierville dispatcher given elite distinction
Collierville’s Terrye Canady has been recognized by the Shelby County 911 board for achieving her Emergency Number Professional certification.
Dynamic Emergency Calling for Microsoft PSTN Calling Plans
Dynamic Emergency Calling is a feature of Microsoft Teams Phone System. It uses the caller’s current location to route to a Public Safety Answering Point (PSAP), a call center operated by the local government. This feature is for the United States. This is also...
Assessors to evaluate Emergency Communications
The Suffolk Police Department’s Emergency Communications Center will soon be evaluated by a team of assessors from the Commission on Accreditation for Law Enforcement Agencies Inc. Specifically, CALEA will evaluate the Emergency Communications Center’s policies and...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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