Comm Center News
9-1-1 Go Live (Canada)
The Government of the Northwest Territories (GNWT) is pleased to announce that 9-1-1 service is now available in all 33 communities in the Northwest Territories. 9-1-1 service in the Northwest Territories will make it faster for residents to contact...
LISTEN: 911 callers report plane hitting NJ house. Dispatchers can’t quite believe it.(NJ)
When a 911 caller told a Woodbridge police dispatcher that a plane had crashed into a nearby house around 11 a.m. last Tuesday, it seems she couldn’t quite believe her ears. “What is it, a house that’s on fire?” the dispatcher asked. “A plane crashed into a...
Lumberton dispatcher arrested, charged with DWI after fatal crash (NC)
LUMBERTON, NC (WBTW) – A Lumberton 911 dispatcher has been charged with DWI after a crash resulting in a fatality just outside Lumberton. According to Master Trooper Jody Conner with the North Carolina Highway Patrol, Tamla Terael McRae of Lumberton was driving behind...
Veteran Dispatchers Say Strict Protocol and Scripts Hindered Their Ability to Send Help to 911 Callers (UT)
The 911 dispatch protocol at the center of a lawsuit is causing two former Utah dispatchers to speak out.
NC 911 dispatcher charged with DWI after deadly crash (NC)
LUMBERTON, N.C. (WBTW) – A Lumberton 911 dispatcher has been charged with DWI after a deadly crash just outside Lumberton. According to Master Trooper Jody Conner with the North Carolina Highway Patrol, Tamla Terael McRae of Lumberton was driving behind a pickup truck...
9-1-1 service is now available in all 33 communities in the Northwest Territories. (Canada)
The Government of the Northwest Territories (GNWT) is pleased to announce that 9-1-1 service is now available in all 33 communities in the Northwest Territories. 9-1-1 service in the Northwest Territories will make it faster for residents to contact emergency services...
For those behind the scenes, pride as NWT’s 9-1-1 goes live
The territory's long-awaited 9-1-1 service is officially live. Those in the room for the service's opening moments in the NWT, decades in the making, described the "exciting and surreal" feeling of the number coming to life. Newly hired dispatchers were joined by...
Lumberton dispatcher charged in deadly crash (NC)
LUMBERTON, N.C. (WPDE) — A Lumberton dispatcher was charged in connection with a deadly wreck this past Friday on Wire Grass Road in Robeson County, according to officials. Tamla Terael McRae, 44, is charged with driving while impaired, according to Master...
911 dispatchers are first responders (WV)
BUCKHANNON — The Upshur County Commission endorsed a proclamation on Thursday, recognizing E911 telecommunicators as first responders. On March 7, 2019, California Representative Norma J. Torres referred to the House Committee on Education and Labor to review and...
DC 911 takes 7-minutes & much confusion to send help to firefighters at a gas leak (DC)
Once again DC 911 shows it can't handle its basic mission There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s...
Peoria man arrested for downloading child porn on Peoria Police Emergency Communications Center public WiFi
A Peoria man, Nicky McDonald, has been arrested for child pornography. We are learning more about the case from a Freedom of Information Request. McDonald is a registered sex offender and police records show he used public WiFi to access porn sites. According to...
Too many calls choke 112 on day of launch
(Editors note: 112 is their equivalent to 911. This Story is from India.) BENGALURU: The dial 112 helpline which was inaugurated with much fanfare by Chief Minister BS Yediyurappa, had its lines choked on Thursday. The newly set up command centre in Bengaluru...
Coordinated Effort Helps Locate Elderly Man Lost In Woods (IN)
(HELTONVILLE) – A coordinated effort between Lawrence County 9-1-1 dispatchers and Pleasant Run Fire Department helped an elderly man who was lost in the woods Saturday afternoon. Around 1:16 p.m. Saturday, Lawrence County 9-1-1 dispatchers received a call from a...
After Boy Calls Police to Order ‘Happy Meal’ for His Sister, Officer Teaches Him About 911 – and Brings Him the Food (AZ)
This police officer took his vows to ‘serve’ the public to a whole new level after a little boy dialed 911 to order food for his sister. Mesa Police Department dispatcher Anthony Bonilla was surprised—and amused—to receive a call earlier this week from a 5-year-old...
KY Official: Dispatchers Should be First Responders (KY)
Owensboro-Daviess County 9-1-1 Director Paul Nave said on Friday that he plans to ask city and county officials to pass a resolution designating 911 dispatchers as first responders. The request is tied to a federal bill that would redesignate 9-1-1 dispatchers from...
Company explains why dispatchers did not send officer despite multiple calls from stabbed woman
SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week. Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911...
Upshur Co. recognizes 911 dispatchers (WV)
BUCKHANNON — Upshur County became the second county in the state to formally recognize its dispatchers at first responders with a proclamation passed during this week’s Upshur County Commission meeting. Upshur County E-911 Center director Doyle Cutright told the...
Veteran dispatchers say strict protocol and scripts hindered their ability to send help to 911 callers (UT)
SALT LAKE COUNTY, Utah — The 911 dispatch protocol at the center of a lawsuit is causing two former dispatchers to speak out Friday. For 21 years, Brittany Carter was on the other end of a 911 call. “I had a dad on the phone one morning that his two-year-old wasn’t...
Company explains why dispatchers did not send an officer despite multiple 911 calls from stabbed woman (UT)
SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week. Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911...
As fires rage, California takes steps to integrate technology into wildfire management (CA)
In September, even before the October wildfires began to ravage parts of northern and southern California, governor Gavin Newsom announced two contracts totaling nearly $2 million for developing technology to facilitate wildfire detection and emergency...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


