Once again DC 911 shows it can't handle its basic mission There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s...

A Peoria man,  Nicky McDonald, has been arrested for child pornography. We are learning more about the case from a Freedom of Information Request. McDonald is a registered sex offender and police records show he used public WiFi to access porn sites. According to...

(Editors note: 112 is their equivalent to 911. This Story is from India.) BENGALURU:  The dial 112 helpline which was inaugurated with much fanfare by Chief Minister BS Yediyurappa, had its lines choked on Thursday. The newly set up command centre in Bengaluru...

(HELTONVILLE) – A coordinated effort between Lawrence County 9-1-1 dispatchers and Pleasant Run Fire Department helped an elderly man who was lost in the woods Saturday afternoon. Around 1:16 p.m. Saturday, Lawrence County 9-1-1 dispatchers received a call from a...

This police officer took his vows to ‘serve’ the public to a whole new level after a little boy dialed 911 to order food for his sister. Mesa Police Department dispatcher Anthony Bonilla was surprised—and amused—to receive a call earlier this week from a 5-year-old...

Owensboro-Daviess County 9-1-1 Director Paul Nave said on Friday that he plans to ask city and county officials to pass a resolution designating 911 dispatchers as first responders. The request is tied to a federal bill that would redesignate 9-1-1 dispatchers from...

SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week. Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911...

BUCKHANNON — Upshur County became the second county in the state to formally recognize its dispatchers at first responders with a proclamation passed during this week’s Upshur County Commission meeting. Upshur County E-911 Center director Doyle Cutright told the...

SALT LAKE COUNTY, Utah — The 911 dispatch protocol at the center of a lawsuit is causing two former dispatchers to speak out Friday. For 21 years, Brittany Carter was on the other end of a 911 call. “I had a dad on the phone one morning that his two-year-old wasn’t...

SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week. Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911...

In September, even before the October wildfires began to ravage parts of northern and southern California, governor Gavin Newsom announced two contracts totaling nearly $2 million for developing technology to facilitate wildfire detection and emergency...

VANCOUVER, Nov. 1, 2019 /CNW/ - Bargaining between E-Comm 9-1-1 and the Emergency Dispatchers of BC has reached impasse. Mediated talks broke down today, with the employer unwilling to address key union concerns around low wages, cost of living,...

FORT SMITH -- The Sebastian County Intergovernmental Cooperation Council discussed a proposed interlocal agreement Thursday for radio dispatch services. The proposed agreement is meant to address a staffing shortage in the Sebastian County sheriff's office in relation...

Someone listed as a “concerned citizen” tells NewsChannel 6 a 911 call was mishandled. The person says the dispatcher refused to dispatch an ambulance for a medical emergency. The ambulance company says the ambulance was on the way and the response from the dispatcher...

Consider the inordinately stressful and demanding job of 911 operators, who share the fear and suffering of victims 24 hours a day, 365 days a year, nights, weekends and holidays. Think about the emotional swings they experience – the high after talking down a...

JOHNSON COUNTY, Ind. (WTHR) — There is a movement underway to reclassify Indiana's 911 operators as first responders. That change would put 2,200 operators on par with police, fire and EMS workers. Every day 911 operators across the state answer calls of people...

Ocean City wants to revisit its long-held quest to handle its own 911 calls. Expectations for any changes on this front should be low. For at least 25 years, Ocean City officials have tried to convince Worcester County to allow 911 calls originating on the island to...

GRAND ISLAND, Neb (NTV) - Ravaged by floods and tornadoes, Grand Island prepares for the future with its new Emergency Management and Communications Center. The dispatchers who work there are the first first-responder to many emergencies but if a disaster affected...

The cellphones that have revolutionized the way we communicate also pose real challenges for our 911 emergency response system. Three-fourths of the calls to Benton County's 911 system now come from cellphones, which take up to three times longer to manage than...

About midnight one evening in 2008, I began to enjoy a late-night snack — a granola bar. After several bites, my lips and mouth seemed itchy and began to swell. Realizing I was reacting to something in the granola, I immediately stopped eating it, but the...