Comm Center News
Benton County Voters Give Nod To New Taxing District To Fund 911 Expansion (OR)
Benton County made its case to voters to create a taxing district specifically to cover 911 emergency dispatch services. And voters overwhelmingly approved Measure 20-303 last night, with 61 percent saying “yes”. The district will include most of Benton County,...
Seymour voters approve funds for road improvement, emergency communications equipment (CT)
SEYMOUR — Voters Tuesday approved two of the three questions posed to them on the ballot. They overwhelmingly approved bonding $5 million for road improvements by a 2,185 to 438 vote, and also gave their blessing to spending $1.4 million to upgrade communications...
Communications equipment being moved into new center this week (NE)
YORK – The current/older communications equipment being used by York County’s emergency dispatch services is being moved over this week to the new communications center in the addition to the courthouse. This is not the new permanent equipment that is intended for the...
Tech maintains severe weather plans, safety precautions (TX)
Tornadoes are a common concern in northern Texas. Following the recent out-of-season tornado causing severe damage in Dallas, one may wonder about the safety precautions Texas Tech has in place in the event of severe weather. Ronald Phillips, Tech’s chief...
Public Safety Department dispatch center in Flagstaff closes (AZ)
FLAGSTAFF, Ariz. (AP) — A northern Arizona dispatch center has closed after the state Department of Public Safety had trouble recruiting employees. The department announced the closure earlier this year. The last dispatch from the center came in mid-October....
A 911 supervisor was streaming Netflix at work when dispatchers mishandled a shooting call
(CNN)A woman in South Florida called 911 after a bullet came through her car's windshield -- but dispatchers didn't send help right away. Police say they mishandled the call while their supervisor was streaming a Netflix movie. Guadalupe Herrera was driving near a gas...
Marion County 911 operator lauded for successfully directing CPR efforts on infant (FL)
A Marion County 911 operator was recognized at Tuesday morning’s Marion County Commission meeting for helping to save an infant’s life. Fire Chief James Banta told commissioners that in August, Brenna Parson, an emergency telecommunicator, received a call seeking help...
New communications tower going up by Myrtle Reservoir (WA)
2:20 PM: Thanks to Mike for the photos and word of a tower-replacement project under way by Myrtle Reservoir in Gatewood. Mike says a city rep on scene “told me they’re replacing the current radio tower (used for public safety agencies, police, fire, and also Metro)...
Despite evidence of mistakes during Waffle House shooting, no dispatch reforms announced (TN)
NASHVILLE, Tenn. (WZTV) — The chairman of Metro Council's Public Safety Committee wants to see more evidence presented in the lawsuit against the Emergency Communications Center. A lawsuit filed by the family of Akilah Dasilva, one of the victims of the 2018 Waffle...
Rock County 911 Center utilizing new technology (WI)
The Rock County Communications Center is now receiving accurate device location data for 9-1-1 calls from iPhones with iOS 12+ and Android phones version 4.0+, as well as additional emergency data from apps like Uber, wearables, connected homes, and connected cars,...
Mineral County 911 dispatchers now considered “first responders” (WV)
KEYSER, W.Va. — Mineral County 911 dispatchers will be recognized as “first responders” after the Mineral County Commission approved a resolution presented by Luke McKenzie, director of the county’s Office of Emergency Services. “When people think of first...
Sioux Falls Police: Don’t Use Social Media as 9-1-1 (SD)
SIOUX FALLS, S.D.- Social media has made it easier to communicate, but Sioux Falls Police want to remind folks that it doesn’t work for everything. When it comes to reporting tips and crimes, the “old fashioned” way works best. Like many organizations, the...
Snow keeps 911 dispatchers busy
The phones were ringing much more than usual today at Winnebago County’s 911 dispatch center. About 450 calls came in between 6 a.m. and 2 p.m. That’s more than twice as many as last week Wednesday. There were almost 100 crashes...
Police dispatcher was watching Netflix while woman begged for help after drive-by shooting
A 911 dispatch supervisor in South Florida was watching a movie on Netflix while a caller tried to get help after someone shot her car's windshield. According to the Associated Press, an internal affairs investigation found Julie Vidaud was watching "I Am Mother"...
Brown County dispatchers answered 536 calls during snowy commute (WI)
BROWN COUNTY, Wis. (WBAY) - Brown County emergency dispatchers received more than 500 calls Wednesday morning as drivers crashed and slid off roads during a snowy commute. "It's going to be a two-vehicle accident, head-on. Unknown injuries at this time. Unknown...
County Responds To 9-1-1 Questions (GA)
The commissioners met with former commissioner and current candidate Irvin Dasher last week regarding the new 9-1-1 plan to have a 9-1-1 call center in the county. Dasher asked what the projected costs for such a facility would be, why the county needs...
Texting 911 dispatchers now available in Morgan County (AL)
MORGAN COUNTY, Ala. (WAFF) - In Morgan County, there’s now more than one way to contact 911. You can call, you can video chat with them and now, you can text. The new feature works like any normal text you would send. You send the message to 911, say you need help and...
Increased carbon monoxide poisoning during Public Safety Power Shutoffs (CA)
TEHACHAPI, Calif. (KBAK/KBFX) — Adventist Health announced at least four Tehachapi-area residents have been hospitalized in the last two weeks after suffering from carbon monoxide poisoning incurred after improperly heating their homes during ongoing Public...
This Small Team of Dispatchers Saves Lives Via Satellite
When the message arrived from the Alaskan wilderness, it was simple, brief, and urgent: tipped raft. The two paddlers who sent it had just almost drowned, and their food and gear had disappeared downriver. But they had one thing going for them, a small, handheld...
Bradenton police dispatcher resigns after inappropriate comments (FL)
Frank Canelli resigned on July 19 amid an internal affairs investigation into allegations of making inappropriate comments.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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