Comm Center News
BC Dispatchers Receive Community Service Award (ND)
VALLEY CITY, N.D. (NewsDakota.com) – The Valley City Area Chamber Ambassadors recognized area dispatchers for their hard work with their Community Service Award. Employees at the Barnes County 911 Dispatch Center in Valley City work 24 hour a day, 7 days a week, 365...
Heroes banquet honors fallen firefighter, 35 others (NM)
The ninth annual Heroes Banquet organized by the nonprofit Homes for Heroes of Chaves County organization honored 36 veterans and first responders on Saturday at the Eastern New Mexico State Fair event building. Former U.S. Rep. Steve Pearce of Hobbs, now chairman of...
McDowell’s Widener’s Ambulance Service closes after 30 years (WV)
NORTHFORK — Personnel with a McDowell County ambulance service which closed this week after 30 years of service immediately went back on duty as members of another service that will continue covering the Northfork area. “As one chapter ends, a new one began...
Last Call
Everyone knew her, or at least recognized her voice. For 29 years she had been the Tillamook County (Ore.) emergency response dispatcher. When you heard her call sign, “813,” on your radio, your heart began to beat faster. Rosalind attended Tillamook Adventist School...
City of Santa Barbara Loses Whistleblower Suit (CA)
A Santa Barbara jury concluded that the City of Santa Barbara should pay former dispatcher Bridget Bryden $1.28 million in economic damages sustained when she was terminated in March 2016 shortly after she’d voiced concerns to her superior that reductions to the...
West Orange 911 Police Dispatcher Advocates for Fair Wages (NJ)
WEST ORANGE, NJ — When Chris Babinski, a level-five Communications Operator for the West Orange Police Department (WOPD), recently addressed the township council on the state of stagnant wages for the WOPD communications department. Babinski, a 40-year West Orange...
911 dispatchers now considered first responders (VA)
KEYSER - Luke McKenzie, director of the Office of Emergency Services, has requested that the Mineral County Commission approve a resolution that would classify Mineral County 911 telecommunicators as first responders.The three commissioners did approve the resolution...
A bill working it’s way through congress could recognize 911 dispatchers as 1st responders. (IN)
PARKE COUNTY, Ind. (WTHI)--Congress is considering a bill that would recognize 911 dispatchers as first responders. Darla Wirth is the 911 communications supervisor for the Parke County Sheriff's Department. "A lot of people consider just because you're a call taker...
Moore County Radio Hams Conduct Simulated Emergency Test (NC)
It is always prudent to be well prepared for any emergency or disaster that might occur. To that end, the Moore County Amateur Radio Emergency Service conducted a simulated emergency test (SET) on October 26. An annual event, the SET is an emergency management...
Groton 911 Call Dispatcher Helps Deliver Baby Boy (TN)
GROTON, CT - Such an uplifting, life-affirming story. As told by Groton Police Department Deputy Chief of Police Paul Gately, it was 3:33 a.m. Thursday when the 911 call came in to the Groton Emergency Communications Center. A woman in Navy housing was in active...
Boone County Joint Communications explains safeguards during outages and maintenance (MO)
Boone County's 911 agency says it had safeguards in place to make sure the system stayed online during recent scheduled call center maintenance. Boone County Joint Communications director Chad Martin said during the scheduled maintenance the department staffs its...
Hamilton County passed a sales tax boost without voter input. Should it go on a ballot? (OH)
CINCINNATI — In October, the Hamilton County Board of Commissioners passed a 0.25% sales tax boost meant to bridge a $20 million county budget gap. The new tax will replace an older tax for the same amount, which expired this year after being used to fund renovations...
Lincoln County 911 relocates to new facility (NC)
The “heartbeat” of Lincoln County has moved to its own facility. Formerly housed in the same building as the Lincoln County Sheriff’s Office, the Lincoln County Communications Center is now located on Hollis Henderson Drive in Lincolnton. “This new building gives us...
New interagency fire dispatch system unveiled (AZ)
TUCSON – First responders and firefighters are working with a new interagency dispatch system that’s improving response time. Emergency crews argue this new dispatch system is a time saver and an effective first, fast response when every second counts. “It’s literally...
County: Computer Error Led to 911 Delays (PA)
HANOVER TOWNSHIP, Pa. -- Luzerne County's 911 system had a programming glitch that left at least one caller stuck on hold during an emergency call. The county found the problem while looking into a report Monday from Newswatch 16. Colleen Engler from Dallas called 911...
Norfolk, Virginia Beach emergency dispatcher shortage means callers wait longer for help during (VA)
NORFOLK, Va. — When you call 9-1-1, you don't think twice about whether someone will quickly answer on the other end. It's supposed to be a given. In some Hampton Roads cities, though, it's not. The line might ring and ring, or even go to a hold message, delaying how...
A Discussion with Glenn Yanovak On Staying Motivated in the Face of Adversity (NJ)
Glenn Yanovak was born and raised in Morristown, NJ. He graduated in 1986 from Morris Knolls High School and later attended the County College of Morris in 1995 to earn a degree in Criminal Justice. In 1992 Mr. Yanovak became a dispatcher with the Hanover Twp. Police...
SLO County and Cal Fire dispatchers could work together under one roof in Templeton (CA)
The Cal Fire San Luis Obispo Chief and SLO County Sheriff want to bring their two dispatch teams together under one roof in Templeton. Cal Fire Chief Scott Jalbert and Sheriff Ian Parkinson recently presented their idea to the Templeton Area Advisory Group, outlining...
911 dispatchers now have a new tool in Largo (FL)
LARGO, Fla. (WFLA) – The Largo Police Department is the first agency in the state to use new technology that could help your smartphone help you. The department recently upgraded its 911 dispatch center to include a video to 911 system designed by public safety...
Shooting victim recognizes the officer and dispatcher who helped save his life (GA)
By the time Darrius Martin realized he was at the wrong place at the wrong time, Rome police officer Scott Kasmar happened to be at the right place at the right time that nearly fatal Wednesday morning in August. “God was just shining on him that day,” Kasmar, a...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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