Comm Center News

BC Dispatchers Receive Community Service Award (ND)

VALLEY CITY, N.D. (NewsDakota.com) – The Valley City Area Chamber Ambassadors recognized area dispatchers for their hard work with their Community Service Award. Employees at the Barnes County 911 Dispatch Center in Valley City work 24 hour a day, 7 days a week, 365...

Heroes banquet honors fallen firefighter, 35 others (NM)

The ninth annual Heroes Banquet organized by the nonprofit Homes for Heroes of Chaves County organization honored 36 veterans and first responders on Saturday at the Eastern New Mexico State Fair event building. Former U.S. Rep. Steve Pearce of Hobbs, now chairman of...

Last Call

Everyone knew her, or at least recognized her voice. For 29 years she had been the Tillamook County (Ore.) emergency response dispatcher. When you heard her call sign, “813,” on your radio, your heart began to beat faster. Rosalind attended Tillamook Adventist School...

City of Santa Barbara Loses Whistleblower Suit (CA)

A Santa Barbara jury concluded that the City of Santa Barbara should pay former dispatcher Bridget Bryden $1.28 million in economic damages sustained when she was terminated in March 2016 shortly after she’d voiced concerns to her superior that reductions to the...

911 dispatchers now considered first responders (VA)

KEYSER - Luke McKenzie, director of the Office of Emergency Services, has requested that the Mineral County Commission approve a resolution that would classify Mineral County 911 telecommunicators as first responders.The three commissioners did approve the resolution...

Groton 911 Call Dispatcher Helps Deliver Baby Boy (TN)

GROTON, CT - Such an uplifting, life-affirming story. As told by Groton Police Department Deputy Chief of Police Paul Gately, it was 3:33 a.m. Thursday when the 911 call came in to the Groton Emergency Communications Center. A woman in Navy housing was in active...

Lincoln County 911 relocates to new facility (NC)

The “heartbeat” of Lincoln County has moved to its own facility. Formerly housed in the same building as the Lincoln County Sheriff’s Office, the Lincoln County Communications Center is now located on Hollis Henderson Drive in Lincolnton. “This new building gives us...

New interagency fire dispatch system unveiled (AZ)

TUCSON – First responders and firefighters are working with a new interagency dispatch system that’s improving response time. Emergency crews argue this new dispatch system is a time saver and an effective first, fast response when every second counts. “It’s literally...

County: Computer Error Led to 911 Delays (PA)

HANOVER TOWNSHIP, Pa. -- Luzerne County's 911 system had a programming glitch that left at least one caller stuck on hold during an emergency call. The county found the problem while looking into a report Monday from Newswatch 16. Colleen Engler from Dallas called 911...

911 dispatchers now have a new tool in Largo (FL)

LARGO, Fla. (WFLA) – The Largo Police Department is the first agency in the state to use new technology that could help your smartphone help you. The department recently upgraded its 911 dispatch center to include a video to 911 system designed by public safety...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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