EAU CLAIRE, Wis. (WEAU) -- The Eau Claire County Communications Center says they are having major issues with people calling 911 and hanging up. They say this has been a growing problem and can sometimes be a misuse of their resources. “If we don't speak to someone,...

In a chilling 911 call, a South Carolina man told dispatchers he had fatally stabbed his wife and stepdaughter in the driveway of their home, authorities said. “I don’t want to admit it," said the caller, who identified himself as Anthony Lamar Gathers II. "I...

In the first of two articles, James Paul Wallis looks at the role that hospital dispatchers play in the complicated issue of helicopter air ambulance ‘shopping’ in the US healthcare system, a practice that has potentially fatal consequences Wherever a region is served...

November 26 is the deadline for anyone who wants to serve the public as a Communication Specialist for the New York State Police. New York State Police Logo Applications for those interested in taking the exam for the job must be postmarked by the end of the...

Mesquite’s new City Council members took the oath of office last week, and two fresh faces join the re-elected members and new mayor. One of the new faces on council is former Mesquite News reporter and city of Mesquite dispatcher Kenny Green. How long were you with...

Washington County plans to hire six full-time 911 dispatchers, possibly by February, to help an emergency communications staff that has logged hundreds of hours of overtime in the past year, the dispatch center’s operations manager said. The county also is taking...

FAIRMONT, W.Va. — A West Virginia county passed a resolution recognizing 911 dispatchers as first responders. The resolution was signed by the Marion County Commission on Tuesday, according to the WDTV. The text of the resolution states that dispatchers make the same...

City councilors will hear an update on the administration of the tax during a Monday work session. The city didn’t provide any details in the staff report that went out ahead of the meeting. The tax, which the City Council approved in June, is projected to initially...

United States District Judge William Martinez has denied the Board of County Commissioners’ motion to dismiss Nicole Garner’s, Maria Chavez’ and Chelsa Parsons’ civil lawsuit against Lake County Government. The women, all of whom worked as dispatchers under former...

EXCLUSIVE: Ambulance dispatcher Luke Wright and paramedics Christopher Gill and Richard Grimes all died suddenly after a whistleblower raised concerns about psychological abuse An ambulance service where three staff have died of suspected suicide in two weeks has been...

Duane Raible did not know it at the time, but in the early morning hours of Oct. 2, the Pennsylvania man was having a major stroke. "The whole room went bizarre. I almost passed out. I pushed myself back to the bed and lay down," Raible said.  "I realized right then...

DECATUR — Police said 911 dispatchers in Decatur could hear the sound of multiple gunshots as worried residents called in to report weapons fire in their neighborhood early Saturday. Detective Sgt. Chris Copeland with Decatur Police said officers were sent to the 600...

When Oregon, Ohio, emergency dispatcher Tim TenEyck received a call earlier this month from a woman who said she wanted to order a pizza, he initially thought she’d dialed the number by mistake. About half the calls he’s received in his 14 years as a dispatcher hadn’t...

An Ohio woman used "ordering a pizza" as code to let a 911 operator know her mother was in danger, and the operator is now being praised for his quick thinking. The Nov. 13 call came into Oregon, Ohio, 911 dispatcher Tim Teneyck, who was initially confused by the...

EBENSBURG – Cambria County’s 911 center handled 56,000 emergency calls last year.  Telecommunication Officer Tina Stimely received a 911 emergency call on Oct. 19 from a Southmont home. Stimely’s training would determine what would happen next.  “This is a...

WATERBURY, Vt. (WCAX) The most current, longest tenured trooper in the Vermont State Police has retired. Capt. Tom Hango began his career with State Police in 1986, as an auxiliary trooper and part-time dispatcher. He became a full-time trooper in 1990. Capt. Hango...

Calling 911 is something everyone knows to do in case of an emergency. However, you may not know exactly what happens between dialing the number and an officer arriving on scene. In this week’s article, we’ll answer the question of who’s taking the call and what to do...

OREGON, Ohio - A quick-thinking woman placing a bogus pizza order and a sharp 911 dispatcher teamed up to halt a recent domestic violence incident in Ohio, multiple news outlets reported. According to Toledo’s The Blade, an insistent caller ordering a large pizza...

As Owensboro and Daviess County have become home to more diverse populations, the city-county 911 dispatch center has also seen an increase in the diversity of languages they are hearing on emergency calls. While Spanish and Burmese are the foreign languages that...

TWIN FALLS, Idaho (KMVT/KSVT) After a girl calls 9-1-1 and orders a pepperoni pizza to hint to police that her mother was in a domestic dispute, questions have raised if code words like these are the new norm when calling for help. KMVT dug a little deeper, and...