KANSAS CITY, Mo. — It turns out a simple change to Kansas City’s 911 emergency system that could alleviate long wait times and worker shortages may not be so easy after all. Members of the Public Safety Communications Users Meeting said they are not able to make a...

VIGO COUNTY, Ind. (WTHI) -Vigo County 911 has had trouble staying on line. Since last week, the phone lines have gone down several times. Its something local dispatchers are prepared for, despite the inconvenience. Issues with its provider has left dispatch unable to...

Seattle, Bell County Texas, and Crawford County, Pa., are the latest to implement TMA’s Automated Secure Alarm Protocol.

The Glenview Public Safety Dispatch Center is using a new artificial intelligence program to help train new and seasoned 911 dispatchers to handle almost every emergency scenario that the job may throw at them, officials said. “This is a game changer in the ‘911′...

With its ability to interact with human beings and provide them with answers, artificialintelligence (AI) has a real place in law enforcement (LE) communications — and it can’t comeinto service soon enough! READ FULL ARTICLE

(KRON) — Issues continue to plague the city of Oakland’s 911 system. After failing Thursday, the automated system failed for a second time Saturday and was down for hours. However, residents and the city’s police union say the issues have been going on a lot longer...

OAKLAND -- Oakland's 911 system was back in service Friday, city officials said, after an interruption that was criticized by the Oakland Police Officers' Association. .

A computer system failure has forced call-takers in Oakland’s high-volume 911 dispatch center to resort to jotting down callers’ information using pen and paper, slowing the city’s ability to respond to emergencies. Most Popular

ATLANTA, Ga. (Atlanta News First) - On Thursday, Atlanta emergency officials showed off new tech upgrades at its 911 call center in downtown Atlanta. The biggest enhancement is real-time location detection.

LAS VEGAS (KLAS) – 911 is often thought of as a lifeline and 311 as a helpline. Callers in Las Vegas are experiencing lengthy delays on both lines.

ASOTIN — Asotin County Fire Chief Noel Hardin and other county officials blasted Whitcom Regional Dispatch on Wednesday for lack of service on a holiday weekend.

Stokes County Emergency Communications earned a perfect score on recent state assessment, E911 Communications Director Matt Boyles announced at the June 26 regular meeting of the Stokes County Board of Commissioners.

ST. LOUIS – Public safety leaders with the City of St. Louis explained the roles of their 911 systems, dispatch operations and emergency response times after severe storms over the weekend left one woman dead and thousands without power for days.

Dispatchers in the city of St. Louis fielded roughly one call every seven seconds during a chaotic stretch of severe storms on Saturday. ST. LOUIS — A spate of severe storms swept through St. Louis over the weekend, killing a 33-year-old woman and a 5-year-old boy.

With Emergency Triage, Treat and Transport, the U.S. Centers for Medicare and Medicaid Services covers emergency medical response providers transporting patients to an alternative facility, such as a primary care office or community mental health center. ET3 also...

Annie Marchiafava asked an employee she manages at the Glenview Public Safety Dispatch Center if the worker would like to talk about the events of July 4, 2022. Not quite yet, was the response.

Top Minnesota prosecutors are urging Google to fix a software update on its cellphones that is causing device-users to dial 911 unknowingly.

NEW ORLEANS (WVUE) - New audio recordings FOX 8 obtained reveal the moment 911 center chief Tyrell Morris got into an accident in his city-owned vehicle. We’ve also learned from a City Hall source that the Inspector General’s office sent investigators to the 911...

The Mountain View City Council voted Tuesday night to approve early design plans for the city’s new public safety building, an expensive project that's expected to cost between $160 and $165 million and may need a ballot measure to get over the finish line. City...

If approved, people who call 911 could hear a prompt asking them to push 1 to contact police, 2 for fire, or 3 for EMS before hearing a dispatcher’s voice.