HELENA — Two emergency dispatchers were honored in Helena Wednesday, after their efforts helped save lives. Helena Police Chief Steve Hagen presented awards to lead dispatchers Chanel Waples and Zach Slattery in a ceremony at the Helena-Lewis and Clark County 911...

SAN ANTONIO, Texas — An emergency services dispatcher was arrested for allegedly making terroristic threats to shoot up the dispatch center on Monday, December 2. MySA reports that 45-year-old Jimmy Tucker made the threats on Monday after he told one of his coworkers...

LANCASTER — The Lancaster Post of the Ohio State Highway Patrol announces the 2019 Lancaster Post Trooper of the Year, Trooper Jonathan Drake and Dispatcher of the Year, Dispatcher Dustin Magill. These individuals were selected by their peers due to their dedication,...

HANOVER TOWNSHIP, LUZERNE COUNTY (WBRE/WYOU) — We start tonight with word of major upgrades coming to the Luzerne County 911 Center. Some say long-overdue upgrades. The current radio system which has caused safety concerns for years will be replaced. Luzerne...

For 911 dispatcher Lynette Starnes, the most chilling calls are the ones that come in from locations she can’t track. “A stabbing, a homicide, a medical aid, we’re trained to get through that stuff,” she said. “But if I don’t know where you’re at, we can’t help you,...

The Ohio State Highway Patrol Canfield Post has announced its 2019 trooper and dispatcher of the year. Trooper John Lamm has been named the 2019 trooper of the year, and Brooke Boley has been named 2019 dispatcher of the year.Trooper Lamm was selected in...

Only 8% of Americans survive cardiac arrest outside a hospital, but that percentage could increase significantly if bystanders recognize cardiac arrest and perform simple lifesaving tasks, a UVA Health physician says. UVA emergency medicine physician William J. Brady,...

AUSTIN, Texas (KCBD) - Gov. Greg Abbott has re-appointed Amherst Mayor Clinton Sawyer to the Commission on State Emergency Communications. This puts him in charge of administering the state 9-1-1 service and poison control programs. Sawyer is both the mayor of Amherst...

PORTLAND, Maine — A 911 call that prompted a two-day search for a sailboat off Maine was made by a sailor who was cold and seasick less than 24 hours after heading to sea, Coast Guard officials said. The crew of the 40-foot “Dove” eventually reported that all was fine...

The Bureau of Land Management is hiring wildland firefighting dispatchers, with the early cut-off for applications on December 10th. Base hourly pay ranges from $16.20 to $22.45 per hour. To qualify, you must be a U.S. citizen, have a valid passport or birth...

How the university combined an Avaya-based E911 system and a configuration and management solution from IR Prognosis to all but eliminate bad calls Like many educational institutions, campus safety is a top priority for Texas Tech University, one of the 14,000-plus...

A San Antonio emergency services dispatcher was arrested Monday after he allegedly threatened to carry out a shooting at the dispatch center, according to his arrest affidavit. Jimmy Tucker, 45, was charged with making terroristic threats after police said he told a...

It has been a difficult week for Midwest schools. On Monday, a school resource officers in Waukesha Wisconsin shot a 17-year-old student who pointed a gun at officers. On Tuesday, a school resource officer in Oshkosh Wisconsin shot a student who stabbed him during an...

A local lawmaker is holding a contest to recognize public safety officers for their service to the community. State Senator Lana Theis on Monday announced a contest to recognize the service of the 22nd Senate District’s public safety officers. The 22nd Senate District...

Interim Helena Police Department Chief Steve Hagen on Wednesday honored those who he described as "the ones who get the least amount of credit." He was talking about 911 dispatchers. Specifically Chanel Waples and Zach Slattery, who both answered calls in October that...

To explain how the mass shooting unfolded May 31 in Virginia Beach’s Municipal Center Building 2, The Virginian-Pilot used the police department’s timeline, the report prepared by security risk management firm Hillard Heintze, witnesses who were in the building that...

ESIDENTS OF WOODBURY AND DAKOTA COUNTIES HAVE A NEW WAY TO CALL FOR HELP IN AN EMERGENCY. SOUTH SIOUX CITY POLICE CHIEF ED MAHON SAYS THE TWO COUNTIES HAVE ESTABLISHED A TEXT TO 9-1-1 ABILITY IN THEIR COMMUNICATION CENTERS:...

ROANOKE COUNTY, Va. – A Roanoke County family is counting their blessings just a month after a fire broke out with two children home alone. Luckily, everyone got out safely and Wednesday, they got to thank the people who made that possible. "I was really scared,...

HELENA- Two 9-1-1 dispatchers were recognized Wednesday for their life-saving actions in October. The City of Helena says Chanel Waples and Zach Slattery took extra steps in saving lives when receiving 9-1-1 calls during two separate incidents. Chanel Waples...

A city employee was arrested Tuesday after authorities said he threatened to carry out a mass shooting. Jimmy Tucker is in police custody after authorities said he made a threat to shoot up his place of work. Tucker, who works as a 911 call taker in the communications...