Comm Center News
Gaylord dispatcher honored with state police award (MI)
GAYLORD — Emergency dispatcher Christopher Martin of the Gaylord Regional Communications Center was named Dispatcher of the Year by the Michigan State Police Intelligence Operations Division Dec. 18. Martin was formally recognized by the commander of the state police...
Florida NENA Selects DATAMARK for Statewide NG9-1-1 GIS Education (FL)
TALLAHASSEE, Fla., Dec. 19, 2019 (GLOBE NEWSWIRE) -- DATAMARK today announced that the Florida Chapter of the National Emergency Number Association (NENA) selected DATAMARK to provide statewide educational workshops for Next Generation 9-1-1...
Cleveland dispatcher raises money to buy bed sheets for sexual assault victims (OH)
CLEVELAND (WJW) – A Cleveland dispatcher held a fundraiser to buy bed sheets for sexual assault victims. Dispatcher Amanda Randolph says she understands that sexual assault victims have a lot to deal with when they go to the police to report what happened to them, so...
Fireworks a tribute to former emergency dispatcher Mel Mickle (NY)
WELLSVILLE — The “It’s a Wonderful Life in Wellsville” Christmas Celebration draws to an end at 7 p.m. Saturday with the Mel Mickle Memorial Fireworks display, but, who was Mel Mickle? While there is some confusion over the name, Al Mosher, the new executive director...
Investigation finds dispatcher mishandled 911 call prior to SLT murder (MI)
An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township. The dispatcher who took Kenneth Boone's original call...
Investigation find Ottawa County dispatcher mishandled 911 call prior to Spring Lake Twp. murder (MI)
OTTAWA COUNTY, Mich — (Grand Haven Tribune) - An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township. The dispatcher...
Comm board discusses dispatchers’ contract (IL)
MACOMB — The McDonough County Communications Board held a brief meeting on Tuesday to discuss the Fraternal Order of Police contract for the 911 dispatchers. The board went into executive session to discuss the terms of the contract. The board did not take any action...
PSAC meeting highlights 2019 accomplishments and 2020 initiatives
By Kenzie Capece, Senior Public Safety Advisor, First Responder Network Authority
Last week the First Responder Network Authority (FirstNet Authority) held the bi-annual Public Safety Advisory Committee (PSAC) meeting in Austin, Texas, bringing together more than 20 PSAC members. The FirstNet Authority leadership team also participated in the day-long meeting, including Board Members Paul Patrick, Mayor Billy Hewes, and Karima Holmes, as well as Executive Director Edward Parkinson and senior FirstNet Authority experts.
PSAC Chair Todd Early kicked off the meeting by recognizing PSAC members for their work in 2019 to ensure that first responders nationwide can access to FirstNet.
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Ottawa County dispatchers face discipline over handling of 911 call (MI)
OLIVE TWP. — An internal investigation found an incorrect classification of a 911 call was part of the “perfect storm” that delayed police response to a Spring Lake Township home where a father was killed. WOOD TV-8 reports the Ottawa County dispatcher who took...
NC Marine Patrol officers and dispatchers receive Division of Marine Fisheries’ Director’s Award of Excellence (NC)
Congratulations to the N.C. Marine Patrol officers and dispatchers who recently received the Division of Marine Fisheries’ Director’s Award of Excellence for their Hurricane Dorian recovery and support efforts in the aftermath of the storm! The Marine Patrol assisted...
Local 911 dispatchers undergo training (WV)
WILLIAMSON — On Friday, Dec. 6, Christopher Chapman, Paige Miller and Israel Varney, telecommunicators from Mingo County 911, successfully completed a APCO Emergency Medical Dispatcher course (EMD). Emergency Medical Dispatch is a systematic program of handling...
UPDATE | Lewis County loses student athlete and 911 dispatcher in deadly crash (WV)
LEWIS COUNTY, Ky. (WSAZ) -- UPDATE 12/18/19 @ 3:50 p.m.More details have been released about a deadly accident Tuesday night that claimed the life of a Lewis County 911 dispatcher and her son, a 14-year-old student athlete. Jerrica Adkins, 33, and her son, Wesley...
Defiance woman chosen as 2019 Dispatcher of the Year (KY)
BOWLING GREEN — Amy M. Siler was chosen as the 2019 Dispatcher of the Year at the Ohio State Highway Patrol’s Bowling Green Dispatch Center. Officers and dispatchers chose Ms. Siler, 46, based on her technical job knowledge and ability, enthusiastic work attitude,...
Troopers and dispatchers work to rescue dog that ran from crash (IN)
INDIANAPOLIS (WANE) — State police troopers and dispatchers worked together to rescue a dog that escaped a crashed vehicle on an interstate Tuesday. Officers responded to Interstate 465 regarding a vehicle that ran off the roadway and rolled several times. As troopers...
Indiana troopers, dispatchers used highway cameras to catch dog who ran from crash (IN)
INDIANAPOLIS (WTHR) - Indiana State Police went on a chase on I-465 Tuesday afternoon. It wasn't a typical pursuit. Troopers say they were trying to catch Poppy, a dog who escaped from a car crash. The car ran off I-465 on the west side and rolled several times....
Madisonville-Hopkins Co. 911 dispatchers holding Coat Drive for children (KY)
HOPKINS COUNTY, Ky. (12/17/19) — Dispatchers, the lifeline of most communities 365 days a year, are working in Hopkins County to make a difference for children this year. The Madisonville-Hopkins County Central Dispatch 911 office is collecting gently used or new...
‘Help me’: Police dispatcher recounts deadly barracks ambush (PA)
MILFORD, Pa. (AP) – State police dispatcher Nicole Palmer had just arrived for her 11 p.m. shift and was on the phone with a man complaining about his neighbor‘s fireworks when she heard a gunshot. An assassin‘s bullet had slammed into the chest of her co-worker, Cpl....
Late Mahwah Fireman, Dispatcher Is ‘Hometown Hero’
TEANECK, NJ – More than 40 residents from around northern New Jersey were recognized Monday morning for their contributions to the community. During the fifth annual Hometown Hero awards, which were held at Holy Name Medical Center, U.S. Congressman Josh Gottheimer...
Oneida County 9-1-1 Service Affected In Bridgewater (NY)
A provider issue has led to the inability of Oneida County residents in the Bridgewater area on the 822 exchange with Windstream Telephone to dial 9-1-1 for emergency services...
Dispatcher who shared 911 call via Snapchat gets year of probation, gives up job (NJ)
A county dispatcher who was accused of sharing a recording of a 911 call about a possible weapon in a vehicle with a friend will serve a year of probation and give up his job. Brad Saddler, 29, of Salem, pleaded guilty last month to a disorderly persons offense for...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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