OCEAN CITY, NJ — Anyone is lucky to have a roof over their head during the holidays. For Ocean City 911 dispatcher Amber Adoranto, that took on a different meaning. Adoranto has been battling breast cancer. On top of that, her Upper Township home needed a completely...

JOHNSTOWN — U.S. Sen. Charles Schumer on Monday used the Johnstown Fire Department as a backdrop to announce $20 million in new federal aid he secured for New York state firefighters and first responders. “Next year, I’m going to fight for more,” Schumer stated. The...

WEST PALM BEACH, Fla. (CBS12) — Sometimes, Christmas miracles do happen. A 911 dispatcher with the Palm Beach County Sheriff's Office got the news she will be receiving a life-saving gift. Jesselyn Mesa was diagnosed with Lupus in 2004, and in 2013 she began dialysis...

ALBUQUERQUE, N.M.-- Operators at the Bernalillo County Emergency Communications Department are working around the clock, even on the holidays. They're the unsung heroes behind every phone call. "It can be extremely stressful at times. We work extreme amount of hours,"...

A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman, after telling her to “shut up” moments before her passing. Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a...

The popularity of cell phones makes knowing where you are when you call for help even more important. Emergency responders need to know where to go...

A BRADFORD Councillor who can be an Emergency Medical Dispatcher from Yorkshire Ambulance Service has been awarded EMD of the 12 months. Aneela Ahmed, who represents the Metropolis ward, was given the award by the Worldwide Academies of Emergency Dispatch as...

ALBUQUERQUE, N.M.-- About 400 calls are expected to be made to the Bernalillo County Emergency Communications Department on Christmas. At least six dispatchers are ready to answer their calls. However, some callers still give dispatchers a hard time. An operator,...

KETTERING, Ohio (WDTN) – Dispatchers and employees at the Kettering Mobile Care Command Center are working through the holiday to keep patients in the Miami Valley safe and healthy. “We dispatch all of our ambulances here, we launch helicopters from here,” explained...

ALLEGAN, Mich. — An annual tradition in Allegan County is continuing by dispatchers this Christmas. For the last several years, Allegan County has put out a 'be on the lookout' for Santa call over their police scanners. It's a tradition many children throughout the...

BANGOR, Maine (WABI) - Penobscot County Dispatchers were keeping track of Santa Claus Christmas Eve night for all to hear. Calling out to all first responders in the area to help locate a man with white hair, a white beard, and riding a sleigh. "It's nice to be able...

Here at WSBT we aren't the only ones at work this Christmas eve. Firefighters, police and EMT's are still on the roads and their dispatch centers still need to be fully staffed. We took a look at how one dispatch center is celebrating tonight. One of the workers told...

FORT WAYNE, Ind. (WPTA21) - While the Jolly 'Ol Elf makes his dash around the world tonight, public safety dispatchers are relaying his moves to first responders. "Do not detain him. The night is short and he has many miles left to travel on this foggy Christmas...

If you're following the progress of Santa Claus as he makes his way around the world on Christmas Eve, but you're wondering when he might be getting near to Ocean County, there are local first responders who will be keeping an eye out. At 8 p.m., members of the Toms...

ALLEGAN, Mich. — Allegan County dispatchers have received word Santa Claus will be passing through the area Tuesday night and are preparing a message for the occasion. There will be a special message at 8 p.m. that can be heard over the scanners or through apps....

Nearly one in 10, 9-1-1 calls in Muskoka are either pocket dials or made in error. According to Bracebridge Mayor Graydon Smith all those pocket dials and mix-ups are beginning to cost the taxpayers of Muskoka a significant amount of money. Mayor Smith was speaking to...

The 911 dispatcher who has been battling breast cancer since August, learned she was getting a new roof free of charge last week, but wasn’t sure when. The single mother got a surprise when she learned it was happening two days before Christmas, complete with gifts...

SOMERSET, NJ — A 4-year-old Somerset County girl is being called a hero for calling 911 for help when her mother collapsed on the kitchen floor and did not get back up. Isla Glaser was honored on Wednesday in a ceremony at the Franklin Police...

Vernon Hills dispatchers will receive 2.5% annual pay raises under a three-year contract approved by the village board. The 2019 raises will be retroactive to May 1, and the other raises will be applied in 2020 and 2021, Police Chief Patrick Kreis said of the contract...