The 9-1-1 Center provided an update to their investigation into the crash that killed two children and injured a woman and an infant after their vehicle became submerged in a pond on University Drive on December 31.

TUCSON, Ariz. — A new 911 system in Tucson is hoping to help reduce wait times. On November 1, 2019, the Public Safety Communications staff implemented a new call triage system called Criteria Based Dispatch (CBD). This new system is a standardized questioning system...

Hinckley says, "It's an energy pod or relaxation pod as I like to call it. The intention of that is just to get them out of that seat and get them somewhere where they can relax and check out for 20 minutes."

They're on the front lines from minor incidents to major accidents.

York County officials barred a reporter from the inaugural meeting Tuesday of the county's Public Safety Advisory Board, maintaining their position that the Sunshine Act didn't apply to the newly formed panel. The meeting was held at the county's...

Possible change to come on emergency dispatch services

TAYLOR COUNTY, Fla. (WTXL) — What if we told you a simple text message could potentially save your life? Taylor County is now allowing people to text 9-1-1 in emergency situations, not just call.

Dispatchers hear it all. And on Wednesday, state legislators were hearing from them.

The 911 dispatch team at Tazewell County, Virginia, is jubilant after welcoming a new furry member onboard. The Dispatcher Center has adopted an 8-week-old puppy who was previously surrendered by his owner. The rescue puppy will act as a...

Facing a rapidly aging radio system, and the culmination of more than six months of conversation, Campbell County supervisors heard options for the future of the public safety radio system in a packed meeting room of law enforcement, firefighters, emergency service...

Description Primary responsibilities for this position include receiving, dispatching, and processing calls and messages for police, fire and rescue services. Dispatchers rotate through three separate shifts.  Salary Range: $35,252 to $48,729 annually plus shift...

The Police Dispatcher performs technical communications work in support of campus police operations. Work involves receiving emergency and non-emergency calls, monitoring alarms and CCTV systems, obtaining and relaying information, and dispatching appropriate...

CINCINNATI (FOX19) - The Cincinnati Emergency Communications Center is holding a fundraiser for a coworker who is hospitalized with a serious medical condition.

During a large-scale incident at an airport, commercial networks can quickly become overloaded and cripple traditional analog radio systems for emergency response efforts. With FirstNet, a nationwide broadband network dedicated to public safety, first responders can...

AUGUSTA COUNTY, Va. (WHSV) — Augusta County Public Schools have been working with a mass communication system used in emergencies and drills. All staff have access to the new app called Crisis Go, so if they find themselves in an emergency situation, all they have to...

Arapahoe and Pitkin counties got tired of waiting for Congress to move on the 911 Saves Act and designated their 911 dispatchers as first responders, providing workers’ comp and pension benefits that police, fire and EMS get.

Lyon County Commissioners approved a memorandum of understanding involving the Lyon County Emergency Communications Center and Emporia State University Police and Safety to allow for increased collaboration between the entities during a regularly-scheduled action...

The Holbrook Regional Emergency Communications Center Director Steve Hooke was named the Director of the Year for 2019 by the Atlantic Chapter of the Association of Public Safety Communications Professionals (APCO). Hooke was presented with the award at the Atlantic...

On Wednesday, 9-1-1 managers announced dispatcher Christopher Moore had joined the "Stork Club" – the select group of dispatchers, worldwide, who have handled such calls. Ashley Geraghty, who manages the NWT's 9-1-1 program, said Moore received a "distraught call for...

PANAMA CITY, Fla. — As severe weather crawled across the Panhandle on Thursday, 9-1-1 calls rang throughout the morning at the Bay County Emergency Operations Center. “[It’s been] pretty steady all day,” said Bay County Communications Supervisor, Brian Hardin. “It...