Washington — Legislation that would prevent the T-Band spectrum – a public safety radio network intended to ease communication among first responders in 11 metropolitan areas – from being auctioned to other users has garnered support from International...

Free Webinar on the Importance of Professional Relationships
9 hours ago   (0 Comments)Posted by: Chris NussmanBy Your SideWednesday, March 25 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!
Good relationships, techniques to overcome common barriers, and the ability to leverage relationships for professional and comm-center growth are essential to a successful career in 9-1-1. Join us for this hour-long webinar as we explore:
The types of professional relationships formed in 9-1-1;
Relational opportunities in the PSAP, between centers, and with stakeholders like vendors, technicians, customers, and service providers; and
Success stories that highlight the power of relationships.
Presenters: Kimberly Clark, ENP – Salt River (AZ) Police Department | Erika Wilson, ENP – Albuquerque (NM) Police Department | Michelle Potts – Chandler (AZ) Police Department
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can’t attend on the 25th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.
Questions? Contact Amanda Tegtmeyer with the NENA Education team.

Kane County declared a Public Health Emergency today (Tuesday, March 17, 2020) that will allow the Kane County Health Department “to shift resources quickly to assist affected residents, businesses and communities” affected by the coronavirus pandemic, while...

On Monday, the board voted unanimously approving a contract with Baycom Inc., which upgrade the system to simulcast very high frequency radio signals from four sites: Roger Prange Center, police headquarters, on Green Bay Road; the Sheridan Road tower; Doubletree Inn;...

HOT SPRINGS -- Federal funds are available to expand the Garland County sheriff's office's patrol division, providing a chance of funding the county denied the department last year. The U.S. Department of Justice's Community Oriented Policing Services, or COPS, grant...

Flathead County is reconsidering another mill levy to help fund the 911 Emergency Communications Center, six years after a ballot measure fell short. County Administrator Mike Pence said the new levy would be similar to the 2014 measure that would have created a...

DOUGLAS COUNTY, Ore. — A CenturyLink phone service outage is taking place in Doulas County that is affecting approximately 674 customers in the Drain and Yoncalla areas, according to the Douglas County Sheriff's Office. The outage may prevent residents in those areas...

CHESTERFIELD — The Congressional Fire Services Institute (CFSI) and medical technology company Masimo announced Chesterfield County Fire and Emergency Medical Services (CFEMS) will receive the Excellence in Fire-Service Based EMS award for its Mobile Integrated...

The Clark County Commission is seeking construction bids for a new 911 Communications Center. The commission announced this week they would be accepting bids. Construction companies interested in bidding must submit bids no later than 10 a.m. on Friday, March 27. The...

BEATRICE - The City of Beatrice implemented its Incident Command Structure this week, as local officials monitor the Coronavirus.No cases of COVID-19 have been reported in the local area, but Incident Command Team Leader, Fire and Rescue Chief Brian Daake says being...

ROCKLAND – The night of February 1, of this year, is not a night that Craig Dennison and Donald Holbrook III of Warren will soon forget. It was the night an ATV they were riding on crashed through the ice on Crawford Pond in Union. Knox Regional Communications Center...

The figures were provided by the minister responsible for 9-1-1, Paulie Chinna, in the legislature on Thursday. Before November 4, 2019, the NWT did not have 9-1-1 – residents instead had to call local numbers depending on location. Chinna, the minister for municipal...

CASPER Wyo. (Wyoming News Now) Telecommunicators are usually behind the scenes for all of the calls they receive. The call Amanda Munoz, telecommunicator, had with eight-year-old Delilah was different. Delilah noticed her mom unconscious and called 911. In a recording...

Gainesville dispatcher Laura Polmateer’s lifesaving actions for an old friend made her a recent award recipient during the annual Texoma Regional 911 Telecommunicators Banquet in Sherman. Polmateer underwent surgery in December 2019 to donate her kidney to someone she...

ELKINS–The Randolph County Commission has agreed to recognize 911 public safety telecommunicators as “true first responders.” “The difference between a dispatcher and a telecommunicator is when they are trained,” said Cindy Hart, executive director of the Randolph...

Walla Walla Emergency Services Communications, the county’s 911 dispatch call center, announced today it has updated its device location data for 911 calls from callers with Apple and Android phones, and more. Until now, WESCOM has had “fairly accurate” location...

The Teton County sheriff will have to wait a little longer for the intervention he’s been seeking to save the county’s 911 dispatch center from a crisis. County commissioners broached the topic again Monday, only to say they want to wait until the regular budget...

The growth that Bastrop County has been experiencing over the past several years is acutely felt in the county’s 911 center. A report presented to the Bastrop County Commissioners Court on Monday shows that the 911 communications center fielded 135,954 calls last...