LITTLE ROCK, Ark. — People can't "drop a dime" to police to report criminals anymore. Payphones are things of the past.  Instead, the Little Rock Police Department wants people to drop them a line to their dedicated inbox to report fireworks violations in the city....

HOLBROOK — Director Steve Hooke of the Holbrook Regional Emergency Communications Center would like to take this opportunity to commend the staff of the HRECC for their efforts during the recent flooding incident that took place at Norwood Hospital. On Sunday, June 28...

MERIDEN — Staffing shortages at the city’s emergency dispatch center haven’t jeopardized the safety of residents or first responders, City Manager Tim Coon said this week. Coon responded to a statement issued by the dispatchers union this week criticizing...

DENVER — A new Colorado law expands access to workers' compensation for 911 dispatchers who develop PTSD from listening to traumatic incidents.  Previously, compensation was only available for those who witness death or serious injury...

BRANCH COUNTY — Local emergency responders and officials have not taken well to social media posts that claim 911 dispatchers “just answer the phone.” Comments were posted as Branch County commissioners reopened negotiations regarding starting pay for dispatchers...

The Owasso Police Department is continuing to show its support for the two Tulsa officers who were shot on Monday, June 29. Staff created care baskets for dispatchers at Tulsa Police Department and Tulsa Emergency Services. “The stresses of working emergency services...

FRANKLIN Co., Va. (WSET) -- A Franklin County dispatcher helped a little boy make his entrance into the world since he didn't want to wait for EMS to arrive. Franklin County Communications started using Emergency Medical Dispatch (EMD) on November 5, 2018. The...

Marshall Fire Chief and Saline County Emergency Management Agency Director Tony Day is concerned emergency services are being called out for non-emergencies. Day said accidentally locking yourself out of your vehicle ordinarily is not an emergency unless under certain...

MADISON, Wis. (WMTV) - Some Madison leaders hope to change “how and who” responds to 911 calls, assessing which require a police presence. Alder Arvina Martin of District 11 said she wants to help her community feel more comfortable calling 911. “We want to make sure...

Harrisburg -- FirstNet, a nationwide high-speed broadband communications platform specifically developed for first responders and other public safety officials, is receiving dedicated infrastructure improvements throughout Pennsylvania that will increase coverage and...

AUBURN — The director of DeKalb Central Communications did not get the radio system he wanted last week, and that didn’t change Monday. The DeKalb County Commissioners did grant one request for director Brian Humbarger on Monday, however. The commissioners voted to...

Gov. Mark Gordon appointed Greg Venable to the Wyoming Transportation Commission to replace retiring Commissioner Louie Pfrangle. Venable, of Worland, will represent Commission District 5, which includes Big Horn, Hot Springs, Park and Washakie counties. Pfrangle, of...

The Federal Communications Commission (FCC) on Tuesday formally designated Chinese telecommunications groups Huawei and ZTE as national security threats, blocking them from accessing FCC funds. The move was the formalization of a unanimous decision by the FCC in...

Drivers in downtown Columbus, Ohio, called 911 last week saying protesters were surrounding and threatening them, WSYX-TV reported. The station played audio of one frightened woman who told a dispatcher that protesters were “laying” on her vehicle. A male 911 caller...

PAXTON — As of 10 a.m. Monday, June 22, all Paxton Emergency Communication services were transferred to the Wachusett Regional Emergency Communication Center in Holden. All 911, emergency and non-emergency calls will be answered by a dispatcher at the Regional Center...

This past weekend marked the annual Field Day Exercise, for which amateur radio operators — commonly known as ham operators — set up temporary stations in public locations to showcase the science and skill of amateur radio. The event has been taking place every year...

BISMARCK, N.D. - "Janet, on behalf of myself and the North Dakota Highway Patrol we'd like to thank you for over 30 years of service to public safety. We thank you for always having our backs, we wish you good luck in your retirement and we wish you the best," said a...

A mother in Fredricksburg, Virginia called 911 after a protestor jumped on her car. The dispatcher told her there was nothing to be done. [VIDEO with audio of call in full article]