BAR HARBOR, Maine (WABI) - FirstNet is a national broadband network with exclusive priority for public safety workers and first responders. There are more than 450 cell sites that support FirstNet in Maine alone. Back in March, FirstNet deployed a mobile satellite...

Lyon County commissioners approved the purchase of technology updates for the Lyon County Emergency Communications Center during a brief action session Thursday morning. Dubbed ProQA, the new call-taking software — which will cost the county $154,961.48 in total with...

With the state mandate that all police officers in New Mexico must wear body cameras while interacting with the public now in effect, local agencies are preparing for the change. Two departments — Belen and Los Lunas — already use body cameras and will make minor...

LEXINGTON, Ky. (WTVQ) – WTVQ ABC 36 News recently reported a new study showing calls to 9-1-1 from people experiencing heart problems dropped drastically in Kentucky during the height of the coronavirus pandemic. ‘Don’t die of doubt’ — that’s the American Heart...

Carlisle police have arrested a man they say called 911 and Cumberland County dispatch more than 40 times on Tuesday and gave unfounded information related to a missing persons case. Of 58-year-old Jeffrey Girard’s dozens of calls, 17 came through the 911 emergency...

Long Beach is launching a new pilot program on Monday, Feb. 11, that will designate a homeless services dispatcher to the city’s 911 call center. Any non-emergency call that comes through the center relating to someone who is homeless will be redirected to the...

A Florida man is facing a felony charge and several misdemeanors for a car accident in April that killed a Camden County 911 dispatcher on Interstate 95. Rachel Hodge, 26, died instantly when her car plowed into the back of a tractor trailer at 97 mph on her way home...

SHASTA COUNTY, Calif. – A new emergency feature is now online in Shasta County. Starting on July 14, people can text 9-1-1 if they are unable to call emergency services safely. This is a collaboration with Shascom, Cal Fire, and the California Highway Patrol. Law...

Garland County has started receiving revenue from the increased public safety charge wireless providers began collecting from customers in October. The $1.30 monthly charge enabled by the Public Safety Act of 2019 supports 911 service. The 2019 law increased the...

Fairfax County’s 9-1-1 system could soon be dispatching teams of unarmed medical, human services and mental health workers to respond to non-violent mental and behavioral health incidents instead of police officers. The proposal being pushed by Supervisors Rodney Lusk...

SEATTLE — An influential community group on Tuesday called on Seattle City Council members to consider implementing a phased approach to defunding the city's police department that would extend through the rest of the year. Decriminalize Seattle held an online...

WORCESTER - A single piece of legislation, if passed, could save as many as 500 lives a year in Massachusetts, according to a UMass Memorial Medical Center doctor. Joseph Sabato, a emergency medicine doctor, said that when a heart attack happens, it’s critical to...

WOODSFIELD — Monroe County residents will be able to text message 911 by early next year, thanks to a grant secured by county officials. The Monroe County Emergency Management Agency, along with six other surrounding counties, secured nearly $80,000 in funding to...

Dispatchers from the John Day Emergency Communications Agency asked Grant County Court to pass a symbolic resolution recognizing dispatchers as first responders in Grant County. Dispatcher Cammie Haney said a bill in Congress that would reclassify dispatchers as first...

Christmas morning, kids wake up as excitement fills the air at the chance to open gifts with family — a feeling comparable to when Darian Maynard returned to the Grant County dispatch center to begin her work as the new dispatcher. Maynard recently graduated after...

Under general supervision, performs skilled work in the receipt and dispatch of emergency 911 and non-emergency calls in accordance with established department policy and procedures; utilizes various equipment such as a telephone, radio, computer and CLETS terminal...

ZANESVILLE – A bid opening took place today at the Muskingum County Commissioners Office to find out who will supply the equipment. The software company, Civica, was the lone bidder for the project with a bid of just over $146,000. The 911 computer stuff we have has...

ELKO — Elko County’s Next Generation 911 system that is now live in Elko and West Wendover was installed in record time and has first-of-its-kind capabilities, according to Darold Whitmer, senior vice president of strategic relationships for NGA 911 LLC. “We rolled...

NENA Supports Designation of 9-8-8 as the National Suicide Prevention Lifeline Number
35 minutes ago   (0 Comments)Posted by: Chris NussmanNENA applauds the FCC’s work to implement 9-8-8 as the nationwide short code for the National Suicide Prevention Lifeline. For more than 50 years, the nation has benefited enormously from the development of universal access to emergency response, and suicide-related calls are a significant portion of the 9-1-1 call load. We believe a dedicated, easy-to-remember suicide prevention lifeline will lead to more robust, specialized help for such callers and save lives, while taking some of the burden off our 9-1-1 systems.