Comm Center News
Desha County merges 911 city dispatchers (AR)
As the Arkansas 911 board is requiring most counties to consolidate their city and county operations, Desha County is the latest to welcome the change. DESHA COUNTY, Ark. — Over the next few years in the Natural State, 911 dispatch centers will look a little different...
Carson City Sheriff’s Office dispatcher leaves shift early, welcomes baby boy (NV)
A Carson City Sheriff's Office dispatcher, who was working New Year's Eve night, had to leave her shift early for an expected emergency of her own: The birth of her child.
911 dispatcher helps deliver twins over the phone (MI)
The day after Christmas a mom couldn't get to the hospital in time to have her babies, and no ambulances were available. A dispatcher talked her through delivery. READ FULL ARTICLE
Allegheny County to create new 911 communications system (PA)
Allegheny County plans to overhaul its countywide public safety radio communications system. Allegheny County Emergency Services has contracted with the telecommunications company Motorola to create the new system, County Executive Rich Fitzgerald announced Thursday.
A 911 Dispatcher Sent Police to the Wrong Kentucky Home. Then They Shot a Man Inside.
A Kentucky man is suing the state police after they allegedly wrongfully entered his home and shot him – in a series of events that his lawyer compared to a John Grisham novel.
Sedalia officials say 911 harassment ordinance yields results (MO)
City officials say an anti-harassment ordinance implemented by the city of Sedalia has reduced the number of non-emergency harassment calls to 911.
Struggles with Static: Prince Edward looks to replace radio system (VA)
FARMVILLE – Prince Edward County Sheriff Tony Epps hears the problem every night. It’s not something that can be fixed with extra manpower or volunteers. And in some cases, it can cause issues when one of his men is responding to a call. “I listen to my guys...
‘Not acceptable’: MBTA police dispatch contract slammed by state watchdog (MA)
The state’s top watchdog has concluded that the MBTA showed apparent bias and favoritism when selecting a police dispatch vendor five years ago, saying in a newly released report that two other interested companies were unfairly iced out.
Boone leaders lambast proposal for App State campus 911 call center (NC)
BOONE, N.C. (QUEEN CITY NEWS) — Town leaders are upset about Appalachian State University’s plans to create a 911 call center on campus. Boone officials held an emergency meeting to discuss the proposal Friday. Local leaders say the university’s plan could slow...
Pa. officials secure future funding of 911 services
The law extends the 911 program through Jan. 31, 2029, and will bring an additional $47.7 million per year due to an increase in the monthly phone surcharge from $1.65 to $1.95 approved through Jan. 31, 2026. READ FULL ARTICLE
Tucson 311 non-emergency line aims to help take the strain off 911 system and dispatchers (AZ)
TUCSON, Ariz. (13 News) - Calling 911 is not the best option for non-emergency services, but many still use it. To help combat this, the City of Tucson now has 311, a fully operational, non-emergency number people can call as an alternative to 911.
People called for help outside a closed Cleveland ER. 911 dispatchers couldn’t understand them (OH)
That's when the man, who said he was suicidal, homicidal and having chest pains, told the dispatcher — more than two months after the ER shut down — that the ER was closed, a recording of the 911 call shows. After a few minutes, the dispatcher finally understood the...
APCO International Announces New Chief Technology Officer
PRESS RELEASE Alexandria, VA – APCO International officially announced that Stephen Devine has accepted the positioned ofChief Technology Officer (CTO). Mr. Devine joins APCO after previously serving as the Lead Strategist – PublicSafety Communications, 9‐1‐1 &...
Off-duty dispatcher helps Attleboro police arrest two accused of oil theft (MA)
Attleboro police said an off-duty dispatcher helped in the arrest of two men accused of stealing oil Friday morning. READ FULL ARTICLE
Lorain County Common Pleas judge orders commissioners not to vote (OH)
The Lorain County Commission was ordered not to vote by a judge on whether to purchase an emergency communications system.
Some Oakland residents are waiting 20 minutes or longer to reach 911 operators (CA)
OAKLAND, Calif. (KGO) -- Oakland is failing to meet the state standard when it comes to responding to 911 emergencies. New data analyzed by the ABC7 News I-Team shows the city's response is worsening, even after a warning from the state - and it's threatening access...
Overhaul of St. Lawrence County Public Safety Complex will put police, DA, 911 under one roof (NY)
In a groundbreaking move, St. Lawrence County officials are preparing for the first significant renovations to the Public Safety Complex, 49 Court St., since its construction in 1994. County Administrator Ruth A. Doyle said the expansive project includes a major...
Tulsa 911 Dispatcher Recovering From Strokes Shares His Story On Recovery (OK)
A 911 Dispatcher who had a stroke at work, and then another one just days later, says this has been the hardest time he's gone through. He says he's doing his best to get stronger but is worried about how he's going to provide for his family.
Mississippi emergency dispatcher pleads guilty to stealing thousands by altering timesheets
A Mississippi emergency dispatcher pleaded guilty to stealing thousands of dollars from taxpayers by altering her timesheets. Mississippi State Auditor Shad White announced Monday that Shannon Taylor, former Newton County Emergency Services Dispatcher, pleaded guilty...
Police in New Castle County set to implement 911 video stream option (DE)
County officials told Action News this could help law enforcement solve crime NEW CASTLE COUNTY, Delaware (WPVI) -- Starting on Monday, getting help in an emergency will become much easier in New Castle County, Delaware.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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