Comm Center News
Dispatchers to be trained in emergency medical procedures (IN)
When dealing with a medical emergency, minutes and even seconds can be the difference between life and death. Grant County Central Dispatch workers are in the process of being trained in Emergency Medical Dispatch (EMD) to be able to talk 911 callers through ways they...
Commissioners Recognize County Employees’ Wellness Efforts (IN)
Two years ago, Kosciusko County government embarked on having a health and wellness program for its employees. On Tuesday, the county commissioners recognized some employees for their success in a walking program. “We’re now in the second year, and we’ve had several...
Dodge County is one step closer to having a new public safety radio system (NE)
OMAHA, Neb. (WOWT) -First responders in Dodge county are one step closer to having a new public safety radio system. It's a 10 million dollar project that aims to keep everyone safe in an emergency situation. First responders rely on a radio system to communicate with...
OWEN SOUND POLICE SERVICE COMPLETES NG911 TESTS (Canada)
The Owen Sound Police Service completed 911 transfer tests this week, finishing a long and difficult process of Next Generation 911 compatibility. Earlier this year, the Service completed its first test call with Bell Canada. In recent months, the Service has...
Union, 911 dispatch center clash over change in fire dispatch (WA)
The union representing city of Spokane fire dispatchers is once again at odds with leaders of the county’s new 911 dispatch center. The dispatch center, Spokane Regional Emergency Communications, or SREC, switched to a new computer system last week that limits the...
DC 911 Has Faced Years Of Scrutiny. Now The City Is Considering An Audit Of Its Conduct
For years, local officials and residents have raised alarms over mishandled dispatches by the District’s Office of Unified Communications, which handles the city’s 911 calls. A recent error during a water-rescue operation in the Potomac River has renewed calls for...
Cincinnati 911 dispatcher suspended for allegedly failing to send help for stroke victim (OH)
A Cincinnati 911 dispatcher has been suspended for allegedly failing to send help to a man suffering a stroke last month, according to reports. City Manager Patrick Duhaney, in a Monday email to City Council, called the dispatcher’s supposed...
New island communications tower will enhance island safety, slated for new location (FL)
Providing for the safety and welfare is an essential focus of local government. Lee County’s Department of Public Safety, in partnership with the Lee County Sheriff’s Office and the Boca Grande Fire Department, provides these services to keep our community a pleasant...
Emergency Communications Project begins in San Juan County (WA)
PRESS RELEASE: A critical emergency communications project launched this week in San Juan County. A collaboration between San Juan County, Fire and EMS agencies, the Sheriff’s Office and Public Works, the project gained strong support from residents across all islands...
Dispatch Supervisor Marks 15 Years of ServiceCity of Coos Bay (OR)
August 1, 2020, marked the 15-year anniversary of Dispatch Supervisor Tessa Cupp as a 911 Dispatcher for the City of Coos Bay. During her time at the department, Cupp has served in numerous roles for the department including Dispatcher, Dispatch Supervisor, Dispatcher...
KSP seeking to fill telecommunicator positions statewide (KY)
Kentucky State Police is seeking to fill 30 full-time and part-time telecommunicator positions at 14 various post locations across the commonwealth. KSP spokesperson Sgt. Josh Lawson said the agency is experiencing an unprecedented level of telecommunicator vacancies....
Auburn Career Center launches new Adult Workforce Education Public Safety Telecommunicator program (OH)
Centralized training for future safety communications professionals will soon be a reality in Lake County. Auburn Career Center recently launched a new Adult Workforce Education Public Safety Telecommunicator class as a component of the vocational school’s adult...
Addressing 911 outages (MI)
ADRIAN — After two 911 outages this year, the Lenawee County Sheriff’s Office is working to try to prevent further problems with its 911 vendor and strengthen its backup plans in case it happens again. At a meeting of the Lenawee County Board of Commissioners...
Fire dispatch transitions to Spokane Regional Emergency Communications center (WA)
SPOKANE COUNTY, Wash. - Spokane Regional Emergency Communications has officially gone live with its Emergency Medial Dispatch system, shifting fire dispatch duties to the SREC 911 center. SREC says with this transition from SREC Fire to SREC 911 they are making steps...
OWEN SOUND POLICE SERVICE UPGRADES ITS DISPATCHING TECHNOLOGY (Canada)
The Owen Sound Police Service completed 911 transfer tests this week, finishing a long and difficult process of Next Generation 911 compatibility. Earlier this year, the Service completed its first test call with Bell Canada. In recent months, the Service...
Augment Your ARES® Mission with FirstNet®
By Randy Richmond, W7HMT
In March 2018, the Nationwide Public Safety Broadband Network known as First Responder NetworkAuthority, in contract with AT&T, was launched as FirstNet®, the first nationwide 4G LTE communicationsplatform dedicated for public safety’s wireless broadband needs. The 2012 Spectrum Act, which fundedFirstNet, sallows the dedicated band on the 700 MHzspectrum to be shared with second responders(extended primary status), such as people in healthcare, utilities, transportation, and supporting volunteergroups, including the Amateur Radio Emergency Service (ARES®). Here’s how ARES members can applyfor a subscription to FirstNet and use this tool for public service applications. READ MORE
Lexington County 911 Communications Division presents awards and recognizes promotions during In-Service Training (SC)
Lexington, SC (Paul Kirby) - Lexington County’s 911 Communications Division held its quarterly In-Service Training this week and during that training, a number of awards and recognition for employee achievements were presented. Employees who have also been promoted...
Cape County moves closer to 911 texting capability (MO)
Cape Girardeau County has taken another step toward adding texting capability to its 911 emergency system. The County Commission on Thursday approved a resolution to accept a $9,140 grant from the Missouri 911 Service Board. That money will be added to $13,710 already...
The Prescription for Thwarting Cyberattacks
Hackers can wreak havoc on public safety communications networks. Fortunately, there is a lot that agencies can do to increase the difficulty of hacking their networks to lessen, and even prevent, the effects of cyberattacks. While it is next to impossible to prevent...
Commissioners aim to improve radio communication system (OH)
SIDNEY – The Shelby County commissioners will continue to review and study possible options to improve the county’s radio communication system after hearing presentations and receiving feedback from first responders. Shelby County emergency medical services chiefs,...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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