SALEM, Ore. – Dennis Schlies labored the Sept. 7 night time shift for METCOM 911, the dispatch coronary heart that handles emergency requires the Santiam Canyon in Oregon. So he knew. He knew before his boss delivered the info by mobile phone, and...

HOOVER, Ala. (WIAT) — It’s not just police and fire that have been deployed to help those recovering from Hurricane Sally. Sunday, the city of Hoover deployed a small team of 911 dispatchers to help in the relief efforts. Two Hoover 911 dispatchers are en route to...

GREEN COVE SPRINGS, Fla. — Monica Mae Green has been issued an arrest warrant for transmission of material harmful to a minor, tampering with physical evidence and possessing child pornography. Green worked for the Clay County Sheriff’s Office Communications...

The Jefferson County 911 Administrative Board approved a $2.9 million budget for 2021 on Thursday for the Metropolitan Emergency Communications Association (MECA) as well as the transfer of 911 money to fund a new computer-aided dispatch (CAD) system, the first such...

ASHEVILLE - In the face of calls to defund police by up to 50%, the city manager is now proposing cutting $770,000 from the force, according to a newly released budget proposal. The biggest part of the cut —$300,000 — would come from the reassignment of...

FRANKLIN COUNTY, Va. (WFXR) — Two Franklin County elementary school students got to be picked up from school in style on Monday with a ride-along from the Franklin County Sheriff’s Office. Back in February, the Franklin County Sheriff’s Office says the Sontag...

NEW ORLEANS, La. (WVUE) - Inside the Orleans Parish Communications District’s 911 call center operators were busy responding to citizens calls. But several of their co-workers were many miles away in Alabama assisting victims of Hurricane Sally. Tyrell Morris is...

TUCSON, Ariz. (KOLD News 13) - Pima County Sheriff’s Department implemented a new program that will transform the way 911 call-takers triage calls from those in mental health crisis. Through continued partnership with Arizona Complete Health, callers identified as...

Residents and visitors in Harrisonburg and Rockingham County are now able to text when they have an emergency in an effort by the Harrisonburg-Rockingham Emergency Communications Center to provide more lifesaving services to the public. The program, which is now in...

CHATTANOOGA, Tenn. — Hurricane Sally dumped a large amount of rainfall on the Gulf Coast over the last days, resulting in major flooding. Many areas are currently inaccessible, leaving the citizens as well as public safety personnel in desperate need of...

HUNTSVILLE, Ala. (WAFF) - Sprocket wants your children to be safe during an emergency situation! Safety With Sprocket is an online resource offering a hands-on, educational opportunity focused around fire safety, how to be an informed 9-1-1 caller, emergency...

PRESQUE ISLE, Maine (WAGM) - Public safety communication is now better in The County. AT&T has expanded its FirstNet network with 32 new cell towers in The County to enhance public safety communications in the area. Owen Smith, the AT&T Maine President says...

They love it now that the plan has come together. After three years of controversy, a half-dozen directors, 21 different board members, low employee morale, high turnover and running long on overtime while short of staffing, the Emergency Communications Centers that...

The Communications Specialist 1/Dispatcher is the first responder on the scene of any call for service and the critical link between the public, police officers, and the Communications Center. Communications Specialists are University Police Dispatchers and the...

CASPER, Wyo. (Wyoming News Now) - A decorated Casper telecommunicator received his promotion to a  supervisor position during a ceremony on Sept. 16. Greg Kellogg has worked at the Casper Public Safety Communications Center for eight years. He has received multiple...

ALBUQUERQUE, N.M.- The City of Albuquerque is investing $38 million in a new radio and telecom system for Albuquerque metro area public safety agencies, including the Albuquerque Police Department, Albuquerque Fire Rescue, Bernalillo County Sheriff’s Office,...

After 18 years of service, Shift Lt. Kevin Kennedy signed off from Southwestern N.H. District Fire Mutual Aid for the last time Wednesday. Kennedy’s time as a dispatcher was split between two different parts of his life. He first put on his headset in 1975 at the age...

As Ashland Fire Chief Rick Anderson watched a firefighter walk the perimeter of a building fire during training, he could see in real time what the firefighter was seeing through a live video stream. Anderson could tell the color of the smoke and pinpoint...