Police Chief Eric Shears recently announced that the Merrimac Police Department will begin operating out of its brand new police station Aug. 25. The building project has reached substantial completion. Dispatch and 911 equipment will be moved Aug. 25 from the old...

NEW ORLEANS, LA – The Orleans Parish Communication District (OPCD), in partnership with the City of New Orleans and AT&T, held a press conference to announce the upcoming modernization of 9-1-1 services infrastructure within Orleans Parish to NextGen 9-1-1...

VIGO COUNTY, Ind. (WTHI)- When you're in an emergency, 911 is the first number you dial and in moments... they're there. However, sometimes we dial it by accident and dispatchers say it could do more harm than good. 911 dispatcher, Kirsten Chovanov-Redman tells us,...

STURGIS, MI — Former Sturgis public safety chief Geoffrey Smith is still awaiting arraignment in an alleged drunken driving case that led to the resignation of the longtime officer. Moments after the Aug. 15 crash, as depicted in body cam video obtained by MLive,...

https://www.youtube.com/watch?v=IJKHNzbUc9k#action=share Luke Wilson is set to host and executive produce a new unscripted series about 9-1-1 operators at ABC, the network announced Thursday. Titled “Emergency Call,” the hour-long documentary series will follow “the...

Saying that it’s costing the city $6,000 a day or $250 an hour, Woodland Mayor Rich Lansburgh has called for a review of a $2.215 million contract with the Yolo Emergency Communications Agency. The service pays for dispatchers who “dispatch” firefighters and police as...

The City of Lexington began rolling out its “My City, I Count” awareness campaign in 2019 to prepare residents for this years' census, which is held nationally every 10 years. Greene said there has been a big push to get everyone in the city to participate to get an...

McDONOUGH COUNTY — The Macomb/McDonough County Communications Center has begun the updating process for an after-hours emergency database of McDonough County businesses. In a press release, 911 Director Eric Lenardt said that the dispatch center worked with the Macomb...

Members of the MECA (Metropolitan Emergency Communications Association) board voted Thursday to purchase a new computer aided dispatch system to replace the system which was last upgraded in 2007. The board is made up of the Jefferson County Judge and Sheriff, the...

Key Takeaways-- Public safety agencies are examining how changes to 9-1-1 call-taking and dispatching can improve police responses and help accomplish the goals of police reform.-- Innovations include:Incorporating mental health clinicians into 9-1-1 centers, where...

LOS ANGELES, Sept. 4, 2020 /PRNewswire/ -- NGA 911, LLC, a leading provider of Next Generation 9-1-1 solutions, today announced that former public safety consultant, Sharon Counterman, joined the company as Senior Project Manager. Ms. Counterman comes to the NGA 911...

Prince George has seen another month with well over 100 overdose calls – a city that normally averages 52 calls per month. In August, paramedics responded to 129 overdose calls in the northern capital, which is one more than July’s 128 calls to BC Emergency Health...

RIPLEY COUNTY, In. (FOX19) - An Indiana state trooper and a dispatcher are being hailed as heroes after helping save a woman from a burning car. Sgt. Jared Black works out of the ISP post in Versailles, In. According to Black, a 17-year-old girl called 911 in late...

The Federal Communications Commission’s (FCC or Commission) Public Safety and Homeland Security Bureau (PSHSB or Bureau) seeks comment on the feasibility of allowing emergency access to providers’ Wi-Fi access points, as directed by the RAY BAUM’s Act of 2018. The RAY...

The head of the District of Columbia’s emergency call center tells WTOP “there is not a systematic problem with DC 911,” in response to allegations that fire and EMS crews have been sent to wrong addresses more times this year than the last five years combined. Safety...