Comm Center News
Bids Awarded For County Tower Project (IN)
Bids for the public safety communications system project were awarded by the Kosciusko County commissioners Tuesday. All bids for the project were opened Dec. 15 and taken by Terry Burnworth, of Pyramid Consulting, to review before making his recommendation to the...
Carroll Council Discusses Changes In Allocations For Communication Center; Including Possible Dissolution Of Agreement With County (IA)
Monday’s Carroll City Council meeting, City Manager, Mike Pogge-Weaver, presented information received at a recent Carroll City/County Communications Center Commission meeting. The data he shared shows calls recorded are for more than just 911. Fifty percent of the...
Nebraska State Patrol to move most operations to former Verizon call center in Lincoln
LINCOLN — The former Verizon Wireless call center has a new tenant, and it’s not who you might expect. The Nebraska State Patrol announced Monday that it would consolidate most of its operations in the building at 4600 Innovation Drive, near Interstate 80 and...
New tower to bring cell service to northern Minnesota’s Gunflint Trail, parts of Boundary Waters
DULUTH – Cellphone service could soon reach some of Minnesota's most remote northern wilderness, including the Gunflint Trail and parts of the Boundary Waters Canoe Area Wilderness. The Cook County Board on Tuesday approved a lease agreement allowing AT&T to build...
Facing intense scrutiny, head of DC’s 911 call center decides to leave
The leader of D.C.’s 911 emergency call center for nearly five years has decided to step down as she faces an audit and intense scrutiny over how her agency operates. Mayor Muriel Bowser said Office of Unified Communications Director Karima Holmes will be moving on...
Kalamazoo Official Apologizes Over Handling Of Public Safety Chief’s Exit
KALAMAZOO, Mich. (AP) — After acknowledging that the public safety chief didn’t retire but was fired, the city manager in Kalamazoo publicly apologized for not telling the whole story.City Manager Jim Ritsema said disclosures of Karianne Thomas’ departure in September...
Congress repeals T-Band auction as part of massive funding bill with COVID-19 relief
Public-safety and business-industrial licensees with LMR systems on T-Band spectrum would be able to continue operating those networks, thanks to a scheduled auction of the airwaves being repealed as part of the massive federal funding legislation passed yesterday by...
You can now text 911 in New Orleans when having an emergency, city officials say (LA)
New Orleans residents and visitors having emergencies can now talk to first responders by video when they call or text 911, thanks to a program city officials say will be a big help for people in crisis. The Orleans Parish Communications District, which handles the...
Radford City Police Department to help kids ‘track’ Santa on Christmas Eve (VA)
RADFORD, Va. (WDBJ) - Kids have a chance to call and track Santa’s sleigh though the Radford City Police Department and their 911 Communication’s Center. The call to ‘track’ Santa also doubles as a learning opportunity. Kids will be able to call and find out Santa’s...
NSW Telco Authority Launches Ten-Year Future-proof Operational Communications Plan for the Emergency Services
NSW Telco Authority Managing Director Kylie De Courteney said the Operational Communications Strategy 2020 (OCS 2020) is a blueprint for delivering data-enabled services to improve on-the-ground coordination and decision-making during emergencies when every second...
Manipur CM launches emergency support system (India)
IMPHAL: Chief minister N Biren Singh on Saturday launched an emergency response support system at the 1st BN Manipur Rifles complex in Imphal. People can now call on 112 to activate the system when they require emergency assistance from the police, fire service, and...
911 dispatchers help carry the weight of St. Joseph (MO)
About 75 times a day, Rochelle Esparza will answer the phone with the same response, “St. Joseph 911, where’s your emergency?” Esparza has been a St. Joseph 911 dispatcher for 12 years, and each day is completely different than the last. As a dispatcher, Esparza, as...
How NG911 enables citizens to send video, text to 911
Police Executive Research Forum COO Kevin Morison says that NG911 is really about “bringing the country’s 911 system into the 21st century.” Part of that transition involves enabling the 911 system to receive the videos and texts available from the public during a...
Foxborough Fire & Rescue Designated As Class 1 Community (MA)
Foxborough, MA — The Foxborough Fire & Rescue Department is proud to announce our designation as a Class 1 Community by the Insurance Service Office, the highest possible rating for a municipality. The Insurance Service Office, ISO, rates communities and their...
Emergency Communications Officer Demographics
We analyzed 496 emergency communications officer resumes along with a trove of other data to determine the demographics for emergency communications officers. Just to be clear, by demographics we mean the study of population-based factors like age, race and sex. On...
Ambulances, Emergency Rooms Pushed To Capacity and 9-1-1 Call Times Increased (CA)
As calls from COVID-19 patients flood L.A. County’s medical system, the area’s ambulances and emergency rooms are being stretched to capacity. Some ambulance drivers report waiting for up to six hours to unload patients at hospitals, and their standard response time...
911 dispatcher asks British Columbians to stop calling to report coronavirus rule-breakers (Canada)
911 dispatchers in British Columbia are asking residents not to call them to report individuals breaking coronavirus lockdown measures, as it ties up resources which could be used for more urgent situations, CTV News reports. "People are calling to report house...
Duspatcher Patrick W. Spivey Passes Away (IL)
Patrick was born on July 10, 1974 in Centerville, IL; the son of the late Carlton and Shirley (Statler) Spivey. Patrick was a proud volunteer fireman and dispatcher for the Madison Fire Department; 911 dispatcher for the city of Madison and also served as a supervisor...
Rawlins Police now certified Priority Dispatch Center (WY)
The Rawlins Police Department will now used a nationally standardized protocol when taking emergency calls. The department recently announced that they are officially a certified Fire and Police Priority Dispatch Center. The Priority Dispatch system is used worldwide...
You can now text 9-1-1 to Bowling Green during an emergency (KY)
BOWLING GREEN, Ky. (WBKO) - On Friday, the city of Bowling Green and the Bowling Green Police Department announced a new way for you to contact 9-1-1, by text message. Our 9-1-1 operators are ready to put this tool to use to help those in need and we just want to make...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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