WICHITA, Kan. (KSNW) – Changes to staffing, accreditation, and pay are planned to come to Sedgwick County Emergency Communications. The SCEC director mentioned during the meeting that the department has been asking for approval for changes for years, saying these are...

OTSEGO COUNTY, Mich., (WPBN/WGTU) -- Across Northern Michigan, 911 dispatch centers are preparing to take thousands of calls during the storm. If the weather does interfere with the safety of dispatch staff, they are provided a place to stay at nearby hotels.

His mother, Phyllis Jackson, has been a dispatcher for more than three decades. She convinced her son to apply for the job.  TAMPA, Fla. - For 19 years, 911 dispatcher Tony Collins has heard every kind of emergency.

Former Ceres Police Deputy Chief Mike Borges warned the n Monday that the city had better do something quick to bolster the police dispatch center. “I know they’re a small portion of the department but they are a very vital portion that needs to be considered,” Borges...

As of New Year's Day, all dispatch operators in 911 centers are required to be CPR-trained and certified.

Firefighters in Falmouth, Massachusetts, are sounding the alarm about what they say is a hazard to public safety. Due to a shortage of dispatchers, firefighters said they are being forced to fill in — even though they have had zero training.

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An Elliott County man has filed a lawsuit against a 911 dispatcher, the Elliott County Fiscal Court and multiple law enforcement officers after he says police shot him when they responded to the wrong address. READ FULL ARTICLE

HARLINGEN — The city’s ambulance company was fielding emergency calls when a 911 dispatcher suffered a medical emergency on duty. On Friday, the South Texas Medical Care Foundation was offering counseling services for employees after the dispatcher died Saturday...

WICHITA, Kan. (KWCH) - A letter written by a former Sedgwick County emergency dispatcher and signed by 14 others makes a series of accusations against Sedgwick County Emergency Communications Director Elora Forshee and calls for her removal from the leadership post.

MAURY COUNTY, Tenn. (WKRN) – Cell phones are equal parts useful and distracting. However, for one man in Maury County, his cell phone saved his life.

As the Arkansas 911 board is requiring most counties to consolidate their city and county operations, Desha County is the latest to welcome the change. DESHA COUNTY, Ark. — Over the next few years in the Natural State, 911 dispatch centers will look a little different...

A Carson City Sheriff's Office dispatcher, who was working New Year's Eve night, had to leave her shift early for an expected emergency of her own: The birth of her child.

The day after Christmas a mom couldn't get to the hospital in time to have her babies, and no ambulances were available. A dispatcher talked her through delivery. READ FULL ARTICLE

Allegheny County plans to overhaul its countywide public safety radio communications system. Allegheny County Emergency Services has contracted with the telecommunications company Motorola to create the new system, County Executive Rich Fitzgerald announced Thursday.

A Kentucky man is suing the state police after they allegedly wrongfully entered his home and shot him – in a series of events that his lawyer compared to a John Grisham novel.

City officials say an anti-harassment ordinance implemented by the city of Sedalia has reduced the number of non-emergency harassment calls to 911.

FARMVILLE – Prince Edward County Sheriff Tony Epps hears the problem every night. It’s not something that can be fixed with extra manpower or volunteers. And in some cases, it can cause issues when one of his men is responding to a call.  “I listen to my guys...

The state’s top watchdog has concluded that the MBTA showed apparent bias and favoritism when selecting a police dispatch vendor five years ago, saying in a newly released report that two other interested companies were unfairly iced out.

BOONE, N.C. (QUEEN CITY NEWS) — Town leaders are upset about Appalachian State University’s plans to create a 911 call center on campus.  Boone officials held an emergency meeting to discuss the proposal Friday. Local leaders say the university’s plan could slow...