CAPITAL REGION, NY (WRGB) — Right now at the federal level, the Standard Occupational Classification lists those trained operators who answer your life or death calls under Office and Administrative Support Occupations, the same category as receptionists, hotel...

Missouri's first responders are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites in 18 counties across the state. This new infrastructure is a part of the FirstNet network expansion taking...

OWENSBORO, Ky. (WEHT)– With the snow wreaking havoc on Tri-State roads, 911 dispatchers have been seeing an uptick of phone calls. Some of the calls they are receiving aren’t for an emergency. Paul Nave, the Owensboro — Daviess County Central Dispatch 911 director...

SPRINGFIELD, Ill. — Illinois officials have announced that RATIO Architects will lead the design process for an expanded communications building on the Carbondale campus of Southern Illinois University. The Capital Development Board has released $8.3 million for a...

First responders in Currituck County are getting a boost in their wireless communications with the addition of a new, purpose-built FirstNet cell site and other network enhancements. This new infrastructure is part of the FirstNet network expansion taking place across...

Every second counts during a life-saving emergency with a 911 dispatcher. That is why the Madison County Sheriff’s Office is teaming up with Rexburg Police Department and Madison Fire District to improve dispatchers’ ability to give life-saving directions. “We just...

ABILENE, Texas (KTAB/KRBC) – Police across the Big Country are asking citizens to stop calling 9-1-1 if their power is out. The Abilene Police Department says their dispatch center has been overrun with calls due to widespread power outages that began because of...

NEW HANOVER COUNTY — County Manager Chris Coudriet, in an “executive decision,” directed health officials to generate a plan that allows employees of the New Hanover County Detention Facility and 911 Communications to receive Covid-19 vaccinations immediately. ...

ATLANTIC HIGHLANDS — Whether it will destroy the feeling and efficiency of a small town police department or improve services and save money down the road for borough residents will be the topic of a special meeting Tuesday evening at 7 p.m. as the governing body...

By the end of 2022, Nebraskans who need to call 911 will also have the option to send text messages, photos and videos to emergency dispatchers. Those 21st century communication options will be available once the state has transitioned to a Next Generation 911 system,...

Texas Rep. John Raney last week filed legislation that would, if passed, shield from prosecution any Texan who makes an emergency call to help someone who appears to have overdosed — and would also protect the person for whom aid is sought. Forty states and...

Kellen Scott is a senior telecommunicator at the Clearwater Police Department, dispatching officers in response to calls on vehicle accidents, domestic abuse, drunks, “a whole gamut of things,’' he says. A former middle school math teacher who says he wanted a change...

Wyoming County will receive $5.9 million to build new towers to assist with upgrading its emergency communications capabilities, Gov. Andrew M. Cuomo announced Thursday. A total of more than $29 million in grant funding has been awarded to Wyoming and four other...

The Towns of Acton and Concord, as well as both towns’ police and fire departments, wish to provide the community with an update on their joint effort to study the feasibility of regionalizing both towns’ emergency dispatch operations.  The study ultimately found that...

BILLINGS - 9-1-1 dispatchers are the first line of defense for citizens needing help with everything from routine to life threatening situations, yet they often go unrecognized for their service. The Billings City/County 9-1-1 Center is the critical link between...

A switch from analog to digital 911 systems has caused problems statewide, and Gunnison County’s emergency telephone authority warns that government and business offices should check their phone systems to see if they need to remedy their 911 connection, too. All 911...

Governor Andrew M. Cuomo today announced more than $29 million in grant funding has been awarded to Chenango, Putnam, St. Lawrence, Ulster and Wyoming Counties to improve local emergency communication. This funding will support a variety of projects including the...

SIOUX CITY (KTIV) -- When an emergency strikes and minutes matter, you might call 911, but sending a text might not even cross your mind. But, for two years, the Woodbury County Communications Center has been using this option. It came out of a statewide initiative in...

BUFFALO, N.Y. (WKBW) — New York Governor Andrew Cuomo announced $29 million in grant funding was awarded to five counties across the state to improve emergency communications. Locally, Wyoming County will receive nearly $6 million, which the state says will be used to...