They’re there when you need them during a crisis: 911 dispatchers. This week, we’re thanking the hard-working men and women in telecommunications. “We’re that front line that’s behind the phone that nobody ever sees,” said Margaret Haugan, PSAP manager. “911 what’s...

Eleven months ago, Lincoln County Sheriff’s deputies joined in a high-speed chase on Interstate 55. As troopers with the Mississippi Highway Patrol pursued 24-year-old Jamarquis Black, who had kidnapped his girlfriend and was fleeing MHP and a U.S. Marshals Task...

The city of Ripon recognized its communications officers Tuesday with a proclamation and commendation in honor of Telecommunicators Week, which runs Monday through Friday. Mayor Ted Grant read a proclamation, while Ripon Police Chief Bill Wallner and aldermen...

Berrien County’s 911 Dispatcher of the Year is Tyler Prenkert. During a Thursday meeting of the Berrien County Board of Commissioners, the 911 Advisory Board’s Jack Fisher said Prenkert helped save a 72-year-old disabled woman from her burning home last December...

April 11-17 recognized as National Public Safety Telecommunicators week for hard work and poise under pressure. Clackamas County is honoring the hard work, poise and courage of its 911 dispatchers by recognizing April 11-17 as National Public Safety Telecommunicators...

SCOTTSBLUFF, Neb. (KNEP) - Dispatchers have an important role to play when they take in emergency 911 calls and to get the necessary help for those callers. This time of year they get recognition for all the hard work they do. It’s National Public Safety...

In the letter employees sent to city officials, they discussed the physical toll it has taken on them saying in part, “Multiple employees are ending up with medical issues, such as urinary tract infections and complications related to diabetes, back pain, and other problems due to the amount of hours we are working.”

Lead Communications Specialist Shelly Sample with the Pella Police Department discusses National Public Safety Telecommunicators Week. [PODCAST]

    On Tuesday, May 4, registered voters in Genesee County will vote on renewing the monthly 911 surcharge of $1.86 on all landline, wireless, and voice over the internet protocol (VoIP) service users within the county.  The Genesee County Board of Commissioners voted...

LAREDO, Tex. (KGNS) - As National Public Safety Telecommunications Week wraps up, it’s time to thank those unseen faces who play a vital role in connecting us to first responders. Calls ranging from pregnant mothers who are unable to get to the hospital on time to a...

Thanks to a $150,000 grant received through the Cullman County E-911 Board, the City of Cullman’s emergency dispatch center has undergone some much-needed upgrades. The City of Cullman now has a fourth dispatching console, and new communications equipment was...

Patrick McNeil’s interest in a public service/law enforcement career began with the Police Explorer program in North Platte in his teen years. It led him to work for campus security in college and eventually to a four-year term as the Logan County sheriff. For the...