Comm Center News
Axon, RapidSOS partner to bring multimedia information to 911 centers
Axon and RapidSOS recently announced a partnership that will enable 911 centers across the U.S. to have free access to location data, incident alerts and streaming video from Axon devices and share that information with first responders in the field. RapidSOS CEO and...
New fire department to keep using same dispatch (CA)
With the city’s deadline for officially starting its own Fire Department less than seven months away, critical decisions are one by one getting checked off Interim Fire Chief Jeff LaTendresse’s list. A biggie, regarding who will handle the city’s fire dispatching...
I-TEAM: Investigating Augusta EMS ambulance response times (GA)
AUGUSTA, Ga. (WRDW/WAGT) - Augusta commissioners say they’re looking into complaints about delays in ambulances. Complaints that came out a month after Gold Cross sent the city a proposed contract which includes a need for more money. I-Team’s Liz Owens investigates:...
Chagrin Valley dispatcher helps save life of woman who wasn’t breathing (OH)
BEDFORD, Ohio (WOIO) - A local woman will live another day thanks to a Chagrin Valley dispatcher. Dispatcher Hayley of Chagrin Valley Dispatch was hailed a “life saver” after she helped a woman who could not breathe. She caught the call on Thursday morning, according...
California city combines advanced technology with dedicated public safety team for comprehensive emergency management
The highly unusual circumstances of the past year have provided many new lessons for political leaders and emergency managers. The overarching lesson is that the unexpected can happen at any time and local, regional and national government must be prepared to respond...
Emergency Connectivity across the Coffs region expands with three new Public Safety Network sites (Australia)
Orara Rural Fire Service will benefit from the new Public Safety Network Sites. THE PUBLIC Safety Network (PSN), formerly known as The Government Radio Network, has been expanded across the Coffs Coast with three new sites at Upper Orara, Korora and Mt Coramba. Next...
Lyon County Commission approves WiFi upgrade, ew starting wage for emergency dispatchers (KS)
All Lyon County facilities will get improved wireless Internet capacity after Thursday's County Commission action meeting. Separately, commissioners approved a new starting wage for emergency dispatchers. The Emergency Communications Center has been using a training...
York County Commissioners implementing Next Generation 911 with help of PEMA (PA)
YORK, Pa. (WHTM) — The York County Commissioners on Wednesday approved an agreement with the Pennsylvania Emergency Management Agency to provide support in implementing Next Generation 911 services. Next Generation 911 will transition Pennsylvania’s current 911...
More Oklahoma 911 call takers need training to give CPR over the phone, American Heart Association says
ROGERS COUNTY, Okla. — The American Heart Association is pushing for more 911 call takers in Oklahoma to be trained in Telecommunicator CPR, a technique that walks you through performing CPR over the phone in case of an emergency. Rogers County call taker...
Network aids Ellis tornado response (TX)
Following a tornado that touched down near Forreston on May 3, Ellis County’s emergency services led a coordinated and efficient response, thanks to a newly-integrated public safety communications network. By investing in a new communications tower, a new dispatch...
Dispatchers say St. Louis 911 system still bogged down, worsened by new program (MO)
ST. LOUIS (KMOV.com) -- 911 calls are still being put on hold in the City of St. Louis, months after News 4 Investigates exposed the problem. Dispatchers are telling News 4 a program meant to help people is actually slowing down the system even more. Maureen Ramsey...
Emergency dispatch center for five Summit County communities opens in Green (OH)
A new police, fire and emergency medical services dispatch center covering about 10% of Summit County residents began operating Tuesday at Fire Station No. 1 on Massillon Road in Green. The center covers dispatch services for Green, New Franklin, Coventry Township,...
Fairley students recognize 911 dispatchers (NY)
In recognition of National Public Safety Telecommunications Week, Fairley Elementary students recently found creative ways to express their gratitude to employees in that field. Students used their ELA skills and artistic abilities to create dozens of cards for...
Melissa Alterio hired as new Cobb County 911 emergency communications director (NY)
Melissa Alterio was approved as the new Cobb County 911 Emergency Communications Department director, in a unanimous vote of the Cobb County Board of Commissioners Tuesday. Alterio comes to her position after heading the Roswell 911 center for five years, and served...
Grant County Regional Dispatch Authority supervisor named 911 dispatcher of the year (NM)
GRANT COUNTY - Grant County Regional Dispatch Authority Supervisor Jasmine Sandoval has been named New Mexico's Emergency Medical Dispatcher of the Year. Sandoval, one of 200 certified emergency medical dispatchers in New Mexico, was selected to receive the...
County 911 dispatchers in new center (TX)
Modern LED light bar on police cruiser flashing red and blue emergency lights.avid_creative, Contributor / Getty Images Jasper County law enforcement officers, fire departments and ambulances are now being dispatched out of a single location that had its formal open...
911 operators doing more with less in 2020 (Canada)
The call volume coming into the Chatham-Kent police emergency communications centre (ECC) has gone up recently. A 2020 annual report presented at the police service board this week showed calls increased by seven per cent from 2019 to a total of nearly 199,776 calls...
New Ellis County Communications Network Enables Rapid Emergency Response (TX)
Photo credit Corey Rogan, Public Information Specialist Ellis County, TX – Following a tornado that touched down near Forreston on May 3rd, 2021, Ellis County’s emergency services led a coordinated and efficient response, thanks to a newly-integrated public...
73-year-old woman’s agonizing wait for help after calling 911 (FL)
On April 20 at approximately 11 a.m. a 73-year-old woman fell at her home on County Road 109 (Oakland Hills). After falling she was able to get herself to her cell phone and placed a call to 911. Upon making contact with the dispatch center for American Medical...
County may move its backup dispatch center (IN)
A backup location for the Vigo County's 911 Central Dispatch Center could be included in the new headquarters for the Terre Haute Police Department. The E911 Advisory Board agreed Wednesday to recommend the move to the Vigo County Commissioners. The move would in...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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