Comm Center News
Question Answered: What’s the status of Ripon’s dispatch transfer? (WI)
Question:What’s the status of Ripon’s dispatch transfer?Answer:After nine months of intensive work, the transfer of all Emergency Communications Services between the city of Ripon and Fond du Lac County Communications Center happened Tuesday. “The transition has been...
New PSN Radio tower installed at Umina Beach (Australia)
A new emergency communications tower has recently opened at Umina Beach in a bid to expand the Central Coast’s Public Safety Network. The new radio site, which is located at 51 Castle Circuit, Umina Beach, was delivered by the NSW Telco Authority. Parliamentary...
Enlisting Mental Health Workers, Not Cops, In Mobile Crisis Response (O
Spencer Merritt thought he was going to die. Voices in his head—angry, insistent voices—told him he’d been poisoned by Ivermex, an antiparasite drug prescribed for veterinary use that his mother kept in the house. Other imagined voices belonging to his mother and...
Commissioners say FCC let carriers off the hook for 911 vertical location requirements
FCC Commissioners Brendan Carrr and Nathan Simington say the agency is letting wireless carriers off the hook over 911 vertical location obligations after agreements with AT&T, T-Mobile and Verizon were announced Thursday. Vertical location, or z-axis, data...
Johnson ends 36-year ride with the Somerset County Department of Emergency Services (PA)
It's been a heck of a ride for David Johnson. On May 27 he hung up his headset and retired after 36 years of working in the Somerset County Department of Emergency Services. Those years held many calls for Johnson, nicknamed "JJ," including United Flight 93 crashing...
Sullivan County Public Safety commissioner resigns (NY)
MONTICELLO – Sullivan County Public Safety Commissioner Rick Sauer has resigned from his position effective July 9 and will become the emergency services director for Sampson County, North Carolina. Sauer served as Sullivan County commissioner of Public safety for the...
Fairbanks Police Department reorganization is problematic (AK)
The city of Fairbanks has four union collective bargaining agreements (CBA’s) covering most of the 182 authorized positions. Some of these contracts are fairly easy to negotiate, but others take much more time. It is difficult for new council members to read the...
Good boy! AT&T’s FirstNet Deploys Therapy Dogs Nationwide to Support First Responders
Storm season is coming with potential disasters from coast to coast. But this year, first responders won’t have to face them alone. AT&T’s FirstNet has stationed more than 30 trained Labradoodles nationwide to offer them support on the front lines—easing the...
High unemployment during the pandemic didn’t spur applications to Shawnee County’s dispatch center. Here’s why (KS)
The seasonally adjusted unemployment rate in Kansas was as high as 12.6% in April 2020. And the COVID-19 pandemic brought higher-than-usual unemployment rates, which Melanie Bergers and the dispatch center in Shawnee County were hoping would mean an increase in...
Lewisville is looking for ways to address dispatcher vacancies (TX)
On top of the normal stress that comes with the job, many North Texas 911 dispatchers have also had to deal with extended work hours. They’re filling the gaps created by the number of dispatcher vacancies many cities, including Lewisville, are experiencing. Kevin...
Clear communication (MA)
Emergency communications went digital Thursday afternoon, after the Dukes County Sheriff’s Office implemented an upgrade to its aged communications system. Sheriff’s office employees, along with engineers and technicians that helped install the new system, gathered at...
NIST Unveils Guide to Mobile Device Authentication for First Responders
June 03, 2021 - A new NIST report sheds light on the role of mobile device biometrics for authentication to provide first responders immediate access to sensitive data, as an increasing number of public safety organizations adopt mobile devices to...
North Central Texas Emergency Communications District Celebrates 30 Years of Innovation and Servant Leadership
ARLINGTON, Texas, June 3, 2021 /PRNewswire/ -- The North Central Texas Emergency Communications District (NCT9-1-1) celebrates its 30-year anniversary today. Since its creation in 1991, NCT9-1-1 has established itself as a district committed to furthering innovation...
Baird resigns from E-911 after ‘demotion’ (TN)
Veteran dispatcher Mary Jo Baird has resigned following what is essentially a ‘demotion’ as interim director of the Claiborne E-911 system. The Claiborne Emergency Communications Board decided during its May meeting to appoint Claiborne Sheriff Bob Brooks to the post...
Ocala council OKs communication center expansion, moves charter language measure forward (FL)
In a 5-0 vote, the Ocala City Council on Tuesday agreed to fund the expansion of the Ocala Police Department's Communications Center. The cost will be a little more than $1 million, with funding coming from infrastructure surtax revenue. The expansion...
How non-emergency 911 calls are handled in Ingham County (MI)
LANSING, Mich. (WILX) - Following the death of George Floyd last year, some Americans have been looking closer at how police respond to emergency calls. In 2020, Ingham County Dispatch received over 150,000 calls to 911. Not all of those needed a police or fire...
Providing Emergency Contact Information Could Help Enhance 911 Services (AL)
Cherokee County 911 is requesting your help to further enhance their capabilities by obtaining Emergency Contact Information. Day after day alarm companies are calling in alarm activation’s such as burglar alarms, fire alarms, and medical alarms. Once law enforcement...
9-1-1 centers across the commonwealth to get major upgrades (PA)
CLEARFIELD COUNTY, Pa. (WTAJ) – 9-1-1 centers across the commonwealth will receive major upgrades in the near future. Through “Next Generation 9-1-1” plan. an IP based system which will be installed in all dispatch centers across Pa. This will allow dispatchers and...
Texting 911 now offered in Wrangell, Petersburg area (AK)
Petersburg police are now able to receive text messages to 911 from some people with cell phones. Police chief Jim Kerr said this text-to-911, as it’s called, went live Tuesday for customers of AT&T. It won’t be available for cell phone users with GCI service...
Boone County collaborative effort adopts app to improve cardiac arrest (MO)
COLUMBIA - Multiple Boone County health organizations are coming together to educate and arm the public with tools to improve the survival odds of cardiac arrest. MU Health Care, Boone County Joint Communications, Boone Health Ambulance Service, Boone County...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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