Comm Center News
911 Board Discusses Dispatcher Hires, Fiscal Year Budget (TN)
A tentative funding package is in place to ensure wages and benefits for 21 full-time dispatchers at Greene County 911 for the fiscal year beginning on July 1. Members of the county board of directors discussed ways to pay for the 911 staff positions Tuesday....
Town continues long-standing dispatch services with county sheriff’s office (CA)
When the Moraga Police Department was established in 1979, the East Bay Regional Park District Police Department was contracted for dispatching services, which also included 911 and non-emergency services. In 1987, the Contra Costa County Office of the Sheriff was...
Lawmakers pass Ackerman’s 911 bill that came out of local tragedy (RI)
PROVIDENCE – After the House of Representatives approved legislation from Deputy Majority Whip Mia Ackerman that would required the 911 system to certify and staff individuals trained in telecommunicator CPR, the Senate passed its version of the bill from Majority...
Monmouth County sheriff appointed to new FCC 911 Strike Force (NJ)
Monmouth County Sheriff Shaun Golden has been appointed as a member of the newlycreated 911 Strike Force by the Federal Communications Commission (FCC). The strike force will study and address the ongoing issue of 911 diversion fees, according to a press release from...
Public Safety Advocate: PSSA Thanks FCC Commissioners for Approving Stay of 4.9-GHz, More Work to Be Done
Last week, the Public Safety Spectrum Alliance (PSSA) issued a press release thanking the FCC Commissioners for their positive vote on the PSSA’s December 30, 2022 stay request. The Commission is currently made up of four Commissioners: Two Democrat Commissioners,...
Maury County emergency responders earn Star of Life award
Members of Maury County’s emergency services have been recognized by a state-wide organization for saving the life of a motorcycle rider earlier this year.For their quick response and excellent work under extreme pressure, the team of local responders...
Metro 911 dispatchers push technology and patience to combat overloading (TN)
NASHVILLE, Tenn. (WKRN) — The sound of gunfire outside of Bar Louie in the Gulch sent customers running and desperately calling for help. However, witnesses tell News 2 they had trouble getting connected to 911 dispatchers. “It wouldn’t go through,” said Tim Davis,...
Letter sent to County Attorney claims dispatchers were negligent in teen’s death (VA)
The Office of the Loudoun County Attorney is expected to meet with the legal team representing the family of a Loudoun teen who drowned last year after receiving a letter detailing the family’s charges that the county bears responsibility for the June death. Loudoun...
Mutualink Brings Cutting-Edge Technology to Virginia’s First Smart City Deployment
Mutualink, Inc., in partnership with Stafford County and Virginia’s Center for Innovative Technology ( CIT ), successfully deployed and is powering the state’s first Smart City deployment, the Virginia Smart Community Testbed. Mutualink’s secure, intelligent network...
Thousands of accidental 911 calls coming into Hancock County’s 911 center (IN)
HANCOCK COUNTY — “We get them once an hour or more,” said Greg Duda, 911 Dispatcher, and Hancock County 911 Public Information Officer. Duda said the Hancock County 911 Center is on track to beat the 7,300 accidental calls they received in 2020. Since January 1, the...
APCO, NENA, NASNA speakers cite ‘discussions’ to address NG911 funding issues
Representatives of three organizations associated with 911 expressed some optimism that ongoing “discussions” between could lead to broader consensus on the language that should be included in any legislation to provide $15 billion in federal funds to accelerate the...
911 Services could receive boost from federal government COVID-19 relief funds (MO)
Franklin County officials would like to use federal COVID-19 stimulus money to improve emergency communication services, but they need to make sure it’s an allowable expenditure. “We’re going to definitely look into that option if it’s doable,” Presiding Commissioner...
AT&T (T) Augments FirstNet Network in Northern Minnesota
AT&T Inc. T has announced the expansion of the FirstNet network that will augment the wireless communications of Northern Minnesota’s first responders. FirstNet is built with AT&T in a public-private partnership with the FirstNet Authority — an independent...
Coaching callers through CPR is part of daily routine for emergency dispatchers
After getting an incident address and callback number, emergency medical dispatchers ask two questions about a person in distress: “are they conscious?” and “are they breathing?” If the answer to both is no, the person might be in cardiac arrest — and dispatchers...
Panhandle counties choose RapidDeploy for Next Generation 9-1-1 tech (FL)
RapidDeploy technology will accelerate their transition to Next Generation 9-1-1 Panhandle emergency responders and law enforcement are about to get some cutting-edge emergency call center technology, accelerating their transition to Next Generation 9-1-1....
Governments expected to see savings under new 911 center plan (NC)
Municipalities in Halifax County will see some savings in what they pay to fund the county 911 center. Monday commissioners approved a new inter-local agreement in which the formula is based on taking police calls only. Weldon, Enfield and Scotland Neck have signed...
Town hall meeting crowd favors keeping city police dispatch staff (PA)
A town hall meeting hosted by Meadville City Council on Wednesday to discuss the future of Meadville Police Department’s dispatch staff was scheduled for 90 minutes but ended in about half that time: It didn’t take long to reveal the overwhelmingly clear consensus....
Forsyth County 911 Center Awarded CALEA Re-Accreditation (ga)
CUMMING, GA — The Forsyth County 911 Center was recently awarded the Commission on Accreditation for Law Enforcement Agencies, known as CALEA, Public Safety Communications Re-Accreditation and was recognized for the accomplishment by the Forsyth County Board of...
ECC: in case of emergency (MT)
If an emergency happens on base, who do you call? Meet the Emergency Communications Center Airmen. The team consists of the fire officer, Base Defense Operations Center controller, and ECC NCO in charge who work together to quickly respond to emergency situations....
Moving 911 From the Police Department Is Just a Start (WA)
Photo by Dimo Fedortchenko (Creative Commons) Last year’s protests may not have resulted in the dismantling of the Seattle Police Department, but as of June 1, they have produced one small shift: Seattle’s 911 dispatch is no longer housed within SPD. Instead, the unit...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.