Comm Center News
Local 911 center works to improve response time with new technology (TN)
HENDERSON COUNTY, Tenn. — Henderson County 911 spent Wednesday morning testing how quickly they can respond to calls. “We’ll initiate 10 motor vehicle crashes across the county, mostly in the I-40 district area and Highway 412,” said Pamelia Tolley, 911 Director for...
COA affirms denial of summary judgment to Howard Co. after botched 911 call (IN)
A genuine issue of material fact still exists on the willful or wanton exception to governmental immunity for the use of a 911 system in the case of mishandled Howard County emergency call that resulted in a woman’s death, the Indiana Court of Appeals has affirmed. In...
Barry Glickman honoured for emergency radio service (Canada)
A Strathcona Regional District resident has been named Public Safety Lifeline volunteer of the year for Radio Communications by the Province of B.C. Barry Glickman was one of five volunteers named this year. Glickman has been an integral part of the Strathcona...
Kent County law enforcement agencies launch $25M upgrades to dispatch system (MI)
KENT COUNTY, Mich. — Kent County-area public safety agencies have upgraded the 911 radio dispatch system used to transmit public safety information to law enforcement agencies and personnel countywide. The $25 million upgrades in radio equipment and technology are...
Morgan 911 dispatchers in short supply (AL)
Jun. 23—High stress, low pay and a tight job market have the Morgan County 911 communications center facing staff shortages that are putting its 911 dispatchers in an even more stressful work environment, the local director said. "What keeps me up at night is when...
Job 911 Dispatcher (MI)
GENERAL SUMMARY Receives and broadcasts information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Entering, modifying, second-party checking, validating, and canceling warrants. He/she is a communications...
Public Safety Advocate: Alphabet Soup – NFPA, PSCR, SBC, L3 XL – The Weather, and T-Mobile
This week’s Advocate is made up of a series of shorter pieces covering items I think the public-safety community should to be aware of, starting with how upcoming wildfires, hurricanes, tornados, floods in the east, and severe drought in the west will potentially...
TPD encrypts radio communications, says it is for public safety, officer safety (CO)
Trinidad Police Department (TPD) announced last week that it plans to encrypt its radio communications between officers and dispatchers starting this week — creating concern for adequate oversight of the department. “The decision to move forward with encryption was...
Two Lake County 911 Dispatchers Honored with Annual Award (MI)
The Lake County Board of Commissioners honored two Lake County 911 Central Dispatchers for the County’s 911 Dispatcher of the Year award. The 2019 award went to Kimberly Hodges, while the 2020 award went to Tera Phillipp. The Commissioners postponed giving Hodges her...
Twin River updates security radios to make compatible with Lincoln Police (RI)
LINCOLN – Pressured by the Lincoln Police Union, public officials and concerned residents, Twin River Casino has updated its security system so that Lincoln police officers are equipped with radios that are compatible with the casino. In March, Lincoln Det. Kyle...
Paterson shows off almost $6 million emergency communications center (NJ)
Municipal officials showed off a $5.8 million new emergency communication centers at the Frank X. Graves Public Safety Complex on Wednesday morning that is expected to speed up police and fire response time. Emergency calls will be received at the unified...
Investing in the Future of FirstNet: Expanding Our Deployable Fleet for Public Safety
As we planned for the FirstNet network, the First Responder Network Authority (FirstNet Authority) worked together with the public safety community to understand their critical communications needs. To make use of mobile broadband for daily operations and...
CCSO’s Public Safety Career Academy opens doors, creates opportunities for kids (FL)
COLLIER COUNTY During an emergency, 911 dispatchers are the first line of defense for people in trouble. And now, the Collier County Sheriff’s Office is working to train the next generation of dispatchers to do this important work. The sheriff’s office partnered with...
EU’s Project BroadWay conducts interoperable public safety network prototype demos
The European Union’s BroadWay project, which paves a technological path for interoperable, cross-border public safety broadband, has taken another step toward reality, with the project recently demonstrating the results of its prototyping phase for buyers in EU member...
Volusia County to pay $24.6M for new radio and dispatch equipment upgrade (FL)
Volusia County is getting ready to ditch a 30-year-old communications system and replace outdated 9-1-1 equipment and police radios at a cost of more than $24 million. Volusia County Council members on Tuesday approved the contract for Communications International of...
Accidentally call 9-1-1? Law Enforcement says don’t hang up (WI)
ANTIGO, Wis. (WAOW) -- Just this month, the Langlade County Sheriff’s Office says it's taken more than 150 accidental 911 calls. An accidental call could be fatal when interfering with a real call. More than 700 times this year there's been no emergency, just an...
New NHTSA Solicitation Offers Glimpse into Next-Gen 911 Landscape
The National Highway Traffic Safety Administration (NHTSA) published a solicitation for collaboration efforts on the design, implementation, and operation of a nationwide geographic information system (GIS) data store as a means to create and adopt technical...
Feds Aim to Standardize Geographic Information Systems Across the 911 Landscape
Geographic information system or GIS data is a core element of the modernization initiative to move America’s go-to dial-in service for emergencies from legacy systems to Next Generation 911, or NG911. As highlighted in a solicitation recently published by...
911 Dispatch Shortage Impacts North Texas Police Departments
DALLAS (WBAP/KLIF) – Two of the largest Police Departments in North Texas are working to overcome a national shortage of 9-1-1 dispatchers. The shortage has resulted in several delayed responses from Dallas Police. City Council woman Cara Mendelsohn said Tuesday that...
N4T Investigators: New leadership making progress inside Tucson’s 9-1-1 communications center (AZ)
TUCSON (KVOA) - Tucson's Public Safety Communications Department is undergoing a major transformation, following an outside report last year that uncovered numerous problems with staffing, morale and training. The News 4 Tucson Investigators have also been tracking...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


