Comm Center News
Interim director chosen to lead Montgomery County Department of Public Safety (PA)
EAGLEVILLE — Montgomery County Department of Public Safety Interim Director Michael O. Vest was formally appointed to director, a department spokesperson said Wednesday. The Montgomery County Board of Commissioners selected Vest for the leadership position, which...
BOCC awards contract to upgrade County public safety radio system (FL)
After years of discussing how to accomplish and fund it, the Hernando County Board of County Commissioners (BOCC) voted unanimously to improve the County's public safety radio system by awarding the upgrade contract to Communications International, Inc. The vote took...
South Carolina Supreme Court says Greenville County road and telecommunications fees are illegal taxes
The South Carolina Supreme Court struck down a pair of measures Wednesday that Greenville County used to increase its road maintenance fee and establish a telecommunications assessment. The court found that the $25 yearly fee on registered vehicles and the annual...
County to address dispatch issues (IN)
Two separate emergency expenditures have been approved for the Bartholomew County’s 911 Emergency Operations Center. Emergency approval by the Bartholomew County commissioners was given just a few weeks after a potentially dangerous situation emerged, E-911 Center...
Officer Gerald “Terry” Fitzgerald Retires after 27 Years with GPD
Officer Gerald “Terry” Fitzgerald retired from the Greenwich Police Department after 27 years of service to the Greenwich Police Dept. He joined the force in 1994. Before becoming a Greenwich Police Officer, Officer Fitzgerald was a Police Officer for the Town of...
County to address dispatch issues(IN)
Two separate emergency expenditures have been approved for the Bartholomew County’s 911 Emergency Operations Center.
Emergency approval by the Bartholomew County commissioners was given just a few weeks after a potentially dangerous situation emerged, E-911 Center Director Todd Noblitt said.
“We found that, for some reason, we were having issues communicating effectively with all our public safety personnel in the field,” Noblitt said.
After switching to a backup radio communication system, personnel from ERS Wireless – a technology services company with expertise in wireless voice, data, and video solutions – were immediately called in, Noblitt said.
The communication failure was tracked down to a faulty Bi-Directional Amplifier (BDA) system, which boosts radio signals to enhance signal coverage for public safety radios. Also known as a repeater, the system ensures that a local dispatcher’s signal reaches a state-owned tower that provides effective communications with all local public safety agencies in the field, he said.
After explaining the necessity of the $12,498 purchase for a new repeater system, Noblitt asked the commissioners to declare it an emergency expenditure.
Such expenses are declared when a serious problem emerges that must be addressed immediately without the normal purchase procedure of advertising, seeking bids and awarding a contract. That was the case on May 27, when a bridge on County Road 400W had to be closed immediately. Milestone Contractors was brought in on an emergency basis to stabilize the structure over East Fork White River.
Another factor is that ERS Wireless personnel have expertise with the center’s equipment that no other local firm has, county officials said.
The company’s technicians also replaced a nearly 20-year-old repeater system located in Harrison Township that has been used exclusively for fire departments, Noblitt said.
While the outdated BDA has performed well for several years, immediate replacement was necessary because parts and service are no long available, Noblitt said.
“If we lose power, we will not be able to communicate with fire departments,” Noblitt said.
The cost of replacing the system in Harrison Township was $10,844, Noblitt said.
The $23,342 required to buy both systems will come out of the Emergency Operations Center’s annual budget, so no additional allocation of funds will be required, he said.
Hair stylists require 37 instances extra coaching than 911 dispatchers in Georgia
Georgia doesn’t require CPR pre-arrival directions. Our investigation discovered greater than half of Georgia’s 911 facilities select to not provide the life-saving system. ATLANTA — The nation’s busiest airport is within the course of of coaching all of its 911...
Public Safety Advocate: How Many Devices Will First Responders Carry?
The following is a compilation of ideas I presented in a Mission Critical Communications article (August 2019) and in previous Advocates, along with updated information and further thoughts. My vision of the ultimate device for public-safety Next-Generation 9-1-1...
Komutel announces the beginning of testing NEW NENA EIDO schema in Canadian NG trials with participating PSAPs
ST-GEORGES, Quebec, June 29, 2021 (GLOBE NEWSWIRE) -- Komutel inc. announces today, that it is ready to begin testing the new NENA EIDO (Emergency Incident Data Object) schema as part of its on-going participation in the Canadian NG-trials. On June 13th, 2021 CRTC...
Newport News Police begin using enhanced 911 emergency call system (VA)
The Newport News Police Department has increased its technology to help reduce violent crime. NEWPORT NEWS, Va. — The Newport News Police Department is trying new ways to reduce, prevent, and solve crimes in its city. “This time last year we had seven or eight...
Side button feature on iPhones leading to accidental 911 calls (WI)
(WQOW) - A button that you'd normally press to turn your cellphone on and off could accidentally be making 911 calls. On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. Sometimes it's because your child is playing...
San Jose 911 dispatchers call for higher pay, increased staffing (CA)
With their city contract about to expire, emergency dispatchers are calling for increases in pay and staffing levels to handle local 911 calls. “We do our job because we want to help citizens in San Jose, but a lot of us aren’t able to live in the city that we serve...
Clear communication key in emergencies (MO)
The St. Joseph Police Department communications center is the main connection between someone experiencing their worst day and getting them life-saving help. The organization required in these situations requires clear communication and cooperation between many...
Denton High assistant football coach arrested, accused of berating 911 dispatchers (TX)
Ryan Ballard, a Denton High School assistant football coach, was arrested Wednesday and charged with silent or abusive calls to a 911 service in connection with a 2020 incident. Ballard posted $1,000 bail and was released the same day. Officers were initially...
TOLEDO 9-1-1 DISPATCHERS OFFERED PAY IN PLACE OF VACATION TIME (OH)
Toledo 911 dispatchers offered pay in place of vacation time A deputy fire chief writes, “This is just one of several options that is in play, in order to maintain staffing with as little impact as possible.” Some Toledo 911 dispatchers are being offered the option to...
Modernising the critical communications infrastructure (UK)
When the TETRA specification was first published, Chelton created an airborne TETRA system for the UK Police’s air support to communicate with the team on the ground; by utilising the Motorola vehicle radio, which the force was already using, for seamless...
Aurora man says APD response time is concerning after crash with alleged drunk driver (CO)
DENVER — An Aurora man who says he was hit by an alleged drunk driver on Friday night reached out to Denver7 saying the driver was neither questioned or apprehended by police. Nestor Guillen said he was driving home from his work shift at 3 a.m. on Saturday morning...
Oregon’s 9-1-1 Program First in Nation to Securely Deliver Lifesaving Location Information into Statewide Network
Oregon’s 9-1-1 Program and RapidSOS, an emergency response data platform, announced Monday a partnership to deliver lifesaving enhanced location data to each of the state’s 43 9-1-1 centers. Oregon is the first in the nation to securely deploy RapidSOS into an...
WFPS testing secondary telephone triage program to manage ambulance call volumes (Canada)
WINNIPEG -- The Winnipeg Fire Paramedic Service (WFPS) is testing a secondary telephone triage program to manage high call volumes for ambulances, CTV News Winnipeg has learned. The information came to light after a family voiced concerns over how their mom’s 911 call...
South Lake Tahoe 911 dispatcher helps dad deliver his baby (CA)
SOUTH LAKE TAHOE, Calif. - As many mothers will tell you, 20 minutes isn't very long from the time a woman's water breaks to the time her baby is born. That is exactly what happened in South Lake Tahoe on Wednesday, June 23. 911 dispatcher Rachel Carlson answered a...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


