Comm Center News
New radio towers in Ingleburn, Yanderra help public safety (Australia)
Macarthur has just become a little bit safer thanks to the installation of two new radio sites in the region. Radio infrastructure has been installed at Ingleburn and Yanderra as part of the NSW Government's expansion to the Public Safety Network's footprint for...
Area police departments now using E-911, mental health registry (VA)
Area police departments are working to improve the way they respond to 9-1-1 calls. In Prince William, the county just deployed its new E-911 technology. The system, which is being adopted by public safety agencies across the U.S., better works to pinpoint the...
Prince William County launches new 9-1-1 technology (VA)
Prince William County’s Department of Public Safety Communications has launched the next generation of 9-1-1, called the Emergency Services Internet Protocol Network (ESInet). The current 9-1-1 infrastructure in Prince William and across most of the country...
Penobscot County dispatcher who started with a typewriter retires after nearly 40 years of 911 calls (ME)
When Elizabeth “Liz” Ryan began her nearly 40-year career as an emergency dispatcher in the early 1980s, she used a manual typewriter with a red and black ribbon, a landline telephone […]
McMinn County renews 911 dispatch contract (TN)
The McMinn County Commission has voted unanimously to renew its contract with McMinn County E-911. At last Wednesday’s meeting, the commission voted in favor of extending its emergency dispatch services contract for three years with the McMinn County Emergency...
Callers can now text Leon County 911 (FL)
TALLAHASSEE, Fla. (WTXL) — Now in Leon County, 911 is a call, and a text away. Emergency services can now be contacted through text message, with the service starting earlier this week. You have to text emergency services in proper English, with no emoji's and as of...
New N. Carolina emergency response director appointed
RALEIGH, N.C. (AP) — A senior official in North Carolina's emergency management department has been tapped to succeed his retiring director. Department of Public Safety Secretary Erik Hooks has appointed William Ray as the state's new director of emergency management,...
Police Dispatcher – Lateral
Description/Duties This recruitment will establish an eligible list for vacancies in the Police Department. Depending on qualifications and experience, the salary offered to the selected candidates may be above the minimum salary for this position. Employees may...
Roxbury’s John Romeo Awarded by County Dispatch Center (NJ)
ROXBURY, NJ – Roxbury resident John Romeo’s work ethic at the Morris County Communications Center is “a model for the agency,” said the center in recently presenting him with its Director’s Award. Romeo, 35, was recognized for his 11 years of “dedicated service” to...
Do’s and don’ts for calling 911 (KY)
BOYD COUNTY, Ky. (WSAZ) - Holiday weekends bring more calls to 911 dispatch centers, and many of them are for non-emergencies. “Don’t call 911 just because your neighbors are out setting fireworks off,” said Boyd County 911 Director Matt Saunders. He says these calls...
NYPD dispatcher heals from wounds, trauma after getting shot in a Bronx park (NY)
She overcame a car accident that took her right arm to become an NYPD dispatcher only to be shot in a Bronx park. Mialenny Santos, a 911 dispatcher for the past two years, visited Claremont Park on May 15 to meet with a hip-hop producer during a music video shoot for...
New Jersey police dispatcher stole almost $5K from volunteer EMS group
LACEY, N.J. (1010 WINS) — A New Jersey police dispatcher was charged with stealing $4,690 from a volunteer emergency medical services organization, the Ocean County Prosecutor's Office said Friday. According to Prosecutor Bradley D. Billhimer, 33-year-old Matthew...
Power outage knocks Houston 911 call center offline for several hours
A power outage knocked Houston’s 911 system offline for several hours Saturday afternoon, officials said. The incident began when the Houston Emergency Center lost power mid-day Saturday, Houston Fire Chief Sam Peña said. Generators restored power, but when the...
Diffusing fire department battles: Cross-training is key for better understanding and empathy
Years ago, I worked as a consultant with a department that was having some serious conflicts between line firefighters and dispatchers. Because I was hired to work primarily with uniformed firefighters, I mostly heard their side of things. They told stories about...
Public Safety Personnel Recognized for Heroic Efforts (CO)
Three members of Weld County’s Department of Public Safety Communications were recently honored by the department for actions taken to save two lives and help welcome a new life into the world. Dispatchers Ashley White and Josh Rysavy each received Lifesaver Awards...
Dispatcher Job – Conway Police Department (NH)
Conway is a year-round tourist destination located in the White Mountains of NH, with a full-time population of 10,000. We are seeking highly a motivated individual to join our team, which consists of 34 full-time employees, making us one of the largest departments in...
Curry County commissioners vote to fund communications center, upgraded 911 system (OR)
GOLD BEACH, Ore. — The Curry County Board of Commissioners voted unanimously in support of funding the communications center, including upgrade of the 911 emergency response system for the Sheriff’s Department, the County said in a news release. "The current...
Nouveau Construction tackles issues of NFPA non-compliance and Public Safety DAS
Carrollton, Texas – The National Fire Protection Agency, or the NFPA, has issued requirements for many businesses which require the installation and maintenance of Public Safety DAS. These requirements are intended to enforce a base level of wireless connectivity in...
Maine’s ambulance staffing crisis can leave patients waiting on the line
Staring out the window and looking for flashing lights, Real Hebert said it felt like he spent an hour waiting for an ambulance when he called 911 on Jan. 15. His wife Simone Hebert’s breath had started coming in strange patterns and although her eyes were open, she...
Del Norte Ambulance to Transition to Dispatch System Operated Out Of Coos Bay (OR)
Del Norte Ambulance is transitioning to a new emergency medical dispatch system. Photo courtesy of Del Norte Ambulance A partnership between Del Norte Ambulance and MetroWest has already led to updated equipment, easier access to training and education and a regional...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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