Nearly half of the 911 calls to Seattle police can handled without armed, sworn officers, according to a report commissioned by Mayor Jennie Durkan. The report, based on three years of dispatch data for 911 calls compiled by the National Institute for Criminal Justice...

Norman will have a new Emergency Operations Center after a close vote by the City Council approved the use of American Rescue Plan Act funds for the project. After a 5-3 vote, the proposed facility will see $9.5 million of ARPA funds to cover a shortfall in the $15...

Israel’s National Fire and Rescue Authority has launched its new cutting-edge dispatch system—one that will provide the fire service with enhanced capabilities and put it on the same computer platform as Magen David Adom (MDA), Israel’s emergency medical service. The...

The on-duty fire chief that was supposed to have been dispatched to a house fire on Woodlawn Avenue in Hamilton earlier this month, where three people died, was not alerted by the Mercer County dispatch center, officials confirmed Wednesday. Officials described the...

LAWRENCE CO. – The Lawrence County council approved the hiring of two dispatchers at a higher rate of pay due to their level of experience. One dispatcher worked previously as a Hamilton County dispatcher and has more than 10 years of experience, and the second...

POINT PLEASANT — A longtime Mason County 9-1-1 dispatcher has been named the Association of Public Safety Communications Officials (APCO) West Virginia Telecommunicator of the Year. Ethel Taylor of Point Pleasant was surprised with the award Tuesday during a party in...

    WILSON, N.C. (AP) — A North Carolina county's emergency communications unit engaged in unlawful retaliation when it terminated a worker after she told supervisors that she had been sexually harassed while on the job, according to a lawsuit filed by the U.S....

CALEA accreditation is an accomplishment less than five percent of all law enforcement agencies attain The Kansas Highway Patrol Communications Center was honored with a Certificate of Accreditation by the Commission on Accreditation for Law Enforcement Agencies, Inc....

Cheyenne is a Rangely native and loves all things Rangely!  She graduated from Rangely High School in 2015.  She furthered her education at Colorado Northwestern Community College, also in Rangely.  She is a proud Mother of two boys.  Rangely creates great...

When describing the personality of Brandy Watts, the word “enthusiastic” immediately comes to mind, especially when the police dispatcher is discussing her career in law enforcement. As a dispatcher with the Bakersfield Police Department for more than 20 years, Watts,...

No Shawnee County 911 calls went unanswered Sunday evening because of an AT&T outage that affected dispatching centers in Shawnee and Sedgwick counties. For an unknown amount of time, people calling 911 in Sedgwick County weren't getting through due to the outage,...

People using 911 in Fairfax County can now provide medical details and other information to help first responders know more about a situation before they arrive. The county rolled out the change on July 1, allowing people to sign up ahead of time with information...

DURANT – Durant Communications and Bryan County 911 Dispatchers began using an upgraded Computer Aided Dispatch (CAD) system during calls Tuesday starting at 9 a.m. “The new CAD software upgrade interface is more user-friendly and 911 Dispatchers now have quicker...