The St. Joseph County 911 center says it's in a staffing emergency right now-- but, there’s help. Dispatchers are now getting 5% raises across the board and retention bonuses for staying on the team. Leaders hope paying dispatchers more will help solve some of the...

Two years after suffering communications outages that lasted anywhere from a few minutes to as long as 14 hours, Montgomery County’s public safety radio communications system received a major upgrade. Montgomery County Executive Marc Elrich held a news conference...

GOSHEN, Ind. (WNDU) - Fairgoers are enjoying the last few days of the Elkhart County 4-H Fair. The incident response team works tirelessly to make sure everyone can feel safe. 16 News Now shows us a new strategy they’re using to respond to emergencies quicker than...

Franklin County commissioners met Tuesday with city leaders from Washington, Pacific and Sullivan to convince them to join the county’s new emergency dispatch center. Union and St. Clair are using the new dispatch center to coordinate police, fire and ambulance calls,...

—County residents can use the Text-to-911 emergency notification service, which allows people to text rather than call during a crisis. It is especially beneficial to people who have hearing and speech impairments, said Erin Brockus, Ventura County Sheriff’s Office....

Converting the county’s emergency radio communications systems to the Michigan Public Safety Communication System is anticipated to cost millions of dollars, but is necessary to bring Hillsdale County online with interoperability with surrounding jurisdictions. ...

Springettsbury Township, York County — Working behind the scenes, emergency dispatchers are the lifeline between the call for help and first responders answering the bell. But a serious shortage, across the state and country, is hampering hiring. York County hopes a...

The Mountain Brook City Council, at its regular meeting for Monday, July 26, approved a contract with a provider of E-911 services for the city. The three-year contract is between the Mountain Brook Emergency Communications District and the Shelby County Emergency...

MATTOON — The Coles-Moultrie County Emergency Telephone System Board's former vice chairman has spoken out against a new contract that lets the system's assistant director work remotely from Florida. The board discussed the remote work agreement, which the system's...

MILWAUKEE — Re-imagining public safety was the goal of a panel discussion Friday with Milwaukee Acting Police Chief Jeffrey Norman, Milwaukee Alderwoman Chantia Lewis, and Milwaukee County Behavioral Health Division Administrator Mike Lappen. Among the questions:...

OCEAN CITY — Mayor Jay Gillian acknowledges $42 million is a big number. That’s the estimated price of a proposal to combine the city’s police and fire operations in a single building on West Avenue at Fifth Street. In a recent interview, Gillian said the estimate...

MADISON, Wis. (WMTV) - The Dodge County Sheriff’s Office is urging the public to help them reduce 911 hang-up calls. Sheriff Dale Schmidt stated Friday that the number of 911 hang-ups his agency has received is becoming “daunting.” The sheriff’s office has taken 2,292...

  CAPE MAY - Cape May's decision whether to move to Cape May County central dispatch was made for it by a bolt of lightning.   A direct lightning strike hit Cape May City Hall, at 5:30 p.m. July 20. According to City Manager Mike Voll, the strike fried all the...

CARTHAGE, Mo. — The fire departments, law enforcement agencies and ambulance services in Jasper County face big changes in communications technology in the next few years, and officials say keeping up will take money. The Jasper County Emergency Services Dispatch...

Mounties in Grand Forks and the West Boundary are encouraging the public to “make the right” call when it comes to non-emergencies. Phoning 911 to report things like suspicious vehicles or noise complaints unnecessarily ties up dispatch operators who need to focus on...

A part-time pilot program aimed at reducing Columbus police response to non-threatening calls involving mental health, drug addiction or other social issues is showing promising early results, Mayor Andrew J. Ginther said Thursday. The Alternative Response Pilot...

Phone service provider issues at 911 dispatch centers in Gallatin and Park counties, along with West Yellowstone, are the main reason for people experiencing troubles calling emergency services. Though it is not a complete outage for 911 calls, some callers may run...

Jul. 29—LAURINBURG — Scotland County Emergency E-911 Communications Center has appointed Jonathan Lemmond as its new assistant director. "Jonathan was part of the initial opening team for the 911 center when it opened on Feb. 10, 2015," said Director Samantha Cameron...

Scott County Sheriff Luke Hennen is pleased to announce the promotions of three Sheriff’s Office employees:  Corrections Officer Cassie Kelly has been promoted to Corrections Sergeant, Recreational Safety Deputy Jacob Edwinson to Patrol Sergeant, and Dispatch...