Salem emergency dispatch managers will undergo training on victims’ rights as part of a $325,000 settlement with a former dispatcher who alleged her bosses failed to reschedule a job promotion exam that fell on the day she was to attend a criminal trial of a man...

The 9-1-1 team was bestowed the award March 27 during the Georgia Emergency Communications Conference in Athens. READ FULL ARTICLE

VAN BUREN, Ark. (KNWA/KFTA) — Crawford County will change how it will receive 911 calls after it consolidates three dispatch locations across the county into one Van Buren location.

TOPEKA, Kan. (WIBW) - Riley County officials say their public safety agencies received state communication equipment as they await new parts to repair their own.

HARRISONBURG, Va. (WHSV) - While firefighters were out maintaining and attempting to control fires, dispatchers still had to answer every call that was going through 911. Not only are they expected to handle the 911 calls that were made, but they also had to manage...

So, what can we expect for the emergency dispatch system’s continued development? Its next evolution will be the ability to connect via FaceTime and similar social media live video feeds. Callers will soon be able to inform dispatch centers by giving dispatchers...

More 911 dispatchers are working remotely from home. In an unassuming co-working space in Person County, Conrad Shadel is answering 911 calls and dispatching police, fire and EMS -- thousands of miles away. READ FULL ARTICLE

Rockland County's Communications Division initiated a “soft launch” of its new Alternate Emergency Communications Center (AECC) at the New City campus of the Rockland County Sheriff's Office on Wednesday morning.

ORLANDO—Migrating public-safety answering points (PSAPs) to an IP-based next-generation 911 (NG911) platform is challenging and can include setbacks, leaders of two high-profile NG911 deployment efforts in the states of California and Texas said during an IWCE 2024...

In a significant move to bolster public safety infrastructure across Rhode Island, Governor Dan McKee unveiled today the recipients of a matching grant program aimed at financing crucial facility projects. The initiative, titled the Municipal Public Safety...

A $2.4 million police initiative could change the nature of 911 responses in Greeley as soon as this year. Greeley City Council this week gave first approval to appropriate public safety tax funds to build a real-time information center for the Greeley Police...

MARSHALL - Madison County's 911 radio system overhaul project received some more good news earlier this month in a continued trend that has seen the county revitalize a system one local fire chief once called "about the sorriest in the nation."

The U.S. House of Representatives today voted to pass U.S. Representative Abigail Spanberger’s legislation that would provide $637,195 for renovations, security enhancements, and upgraded equipment to prevent the disruption of government operations at the Emergency...

Lyon County Emergency Communications Center is once again inviting the community to adopt local dispatchers while celebrating National Public Safety Telecommunicator Week next month.

Dispatchers are often tasked with helping people in crisis — from fires to heart attacks to acts of violence. But longtime Powell Police Department dispatcher Bobbie Colvin says the hardest part of the job is being “only a voice.” While they send officers and other...

San Bernardino County law enforcement, fire and government officials hailed the dawn of what they described as a new era in emergency response and disaster preparedness in the region as they broke ground on a new communications center to serve the county.

CINCINNATI (WXIX) - Nearly six years after Kyle Plush died after repeatedly calling 911 for help, his family is getting an update on improvements the city of Cincinnati promised to make.

CHICOPEE — Elected officials, first responders and more gathered for the groundbreaking ceremony of a new regional emergency communications center to be built at the old Salter College site at 645 Shawninigan Dr. The new center is set to enhance and revolutionize the...