Comm Center News
Getac and FirstNet: When Information and Communication are a Matter of Life or Death | T&D World
Winter Storm Uri, Western wildfires, an active Atlantic hurricane season and hundreds of tornadoes created extreme working challenges for utility fieldworkers that underscored the need for highly reliable communications between field crews and operations centers. Many...
Houston firefighters union complains about communications with private medics at Astroworld Concert
CNN has reached out to ParaDocs for comment. A total of 528 Houston police officers were inside the venue as well as 755 private security personnel and members of the ParaDocs medical team, CNN has reported. Patrick M. “Marty” Lancton, president of the Houston...
Dispatcher shortage continues in Meriden; leaders say new deal provides some relief (CT)
MERIDEN — The city’s shortage of full-time emergency communications dispatchers continues, but appears poised to improve. The spokesman for the union representing dispatchers described the city’s Emergency Communications Center as still “dramatically and...
Mobile Police short staffed in their dispatch center, down roughly a third from what they’re budgeted for (AL)
MOBILE, Ala (WALA) – It is a call to serve that drives Mobile Police dispatchers like Coleen Curd to work every day. “We technically are the first, first responders,” Curd said. It is a job where seconds matter and can mean the difference between life and death. Curd...
Nurses take pressure off of San Bernardino County’s 911 system (CA)
An Apple Valley woman called 911 because she ran out of blood-pressure medicine. A nurse directed her to a nearby medical clinic. The wife of an 84-year-old man rang up 911 because she wasn’t sure if he took his insulin. Enduring the couple’s bickering, a nurse...
House passes bill with $500 million in NG911 funding that coalition describes as ‘woefully inadequate’
House lawmakers today passed a $2.2 trillion reconciliation bill that calls for $500 million to support next-generation 911 (NG911) deployments, but the legislation is expected to face significant challenges in the Senate, and a coalition of public-safety associations...
Oregon Fire Chief Honored with Prestigious Public Safety Broadband Communications Award
Tualatin Valley Fire & Rescue Chief (ret.) Mike Duyck has been awarded the prestigious Chief Harlin R. McEwen Public Safety Broadband Communications Award (Harlin McEwen Award) for his leadership and commitment to the advancement of broadband communications for...
Muhlenberg Co. dispatchers can now get important info fast during emergencies (KY)
MUHLENBERG CO., Ky (WFIE) - Residents and businesses in Muhlenberg County can now sign up for a system aimed at saving lives in case of an emergency. It’s called RapidSOS, and it gives important information to dispatchers as soon as call is made. It includes caller...
Bamberg County upgrades to next-gen 911 system (SC)
BAMBERG -- Bamberg County is the fifth county in South Carolina to implement a next-generation 911 emergency telephone response system. The upgraded system, which comes at no cost to the county, will allow for Bamberg County to participate in the statewide initiative...
Waco Police Department feels strain of unfilled dispatcher positions (TX
Rebekah Reilly, dispatcher at the Waco Police Department, gets ready to start her shift. Many dispatchers are working 50-hour weeks or more to cover a staff shortage. A lifeline between the community and emergency help is thinning as the Waco Police Department...
AT&T’s Jason Porter on the Power of Partnerships for Network Innovation to Drive Federal Missions
By Adam Stone November 17, 2021 In an increasingly digital era, networks are key to enabling the federal mission. In this regard, government agencies can turn to the private sector to ensure they have the most relevant, modern capabilities to support not just...
Madison 911 system ‘grossly inadequate’; board considers $5M overhaul (NC)
The county-contracted Mission Critical Partners, a public safety communications consulting firm, performed an assessment of the county's public safety radio network. Caleb Dispenza, Madison County's emergency operations director, worked with the company on its...
New emergency alert system coming to Isabella County (MI)
Isabella County will transition to a new way of keeping people informed about emergencies in the county early next month. It will mark the end of the county’s current CodeRED system, in place for eight years. Smart911, the new system, is live and allows people to sign...
Sarasota County dispatchers tour Longboat Key (FL)
The Longboat Key Fire Rescue Department and the dispatch center for the Sarasota County Sheriff’s Office wanted to clear up any confusion. Longboaters know Greer Island and Beer Can Island are synonymous. They also know La Lenaire Drive is on Jewfish Key, which has...
Carteret County hopes to solve staff shortages by increasing pay
CARTERET COUNTY, N.C. (WITN) - Leaders in Carteret County are working to fill open telecommunication positions as fewer people are available to answer serious calls. “We are known as the first, first responders,” Kelly McAlexander, Carteret County telecommunication....
Robertson 911 Dispatcher Brittney Bennett Dies Unexpectedly (TN)
ADAMS TENNESSEE: (Smokey Barn News) – An integral part of the Robertson County 911 dispatch center, who will be remembered for her sweet loving spirit, Brittney Bennett, 30 of Adams Tennessee, has died unexpectedly. Brittney’s passing caught everyone by surprise. Even...
Seattle Fire Department Launches Corti Triage, Saving Lives with an Improved Double-Digit …
Danish AI platform helps save lives by assisting 911 dispatchers in assessing emergency calls SEATTLE, November 18, 2021--(BUSINESS WIRE)--The Seattle Fire Department (SFD), in partnership with Corti.ai, a leading AI software company, has implemented Corti Triage to...
POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE (CA)
Published: 11/17/2021 POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE RIVERSIDE, CA – The Riverside Police Department is proud to unveil its new and improved mobile application called “Atlas One.” The app is available in the Apple and Android app...
Emergency center using TikTok to recruit, relieve (KS)
“‘Why Tiktok?’” you may ask. The director of the Lyon County Emergency Communications Center answered that question and others Monday, following up on a Facebook invitation to check the center’s new social media outreach. Roxanne VanGundy explained in a new Facebook...
Yellowknife proposes emergency medical dispatch software for second year in a row (Canada)
For the second year in a row, city staff are proposing spending about $50,000 on emergency medical dispatch software in the City of Yellowknife draft budget. The 57-page document, released last week, sets aside $53,000 for the dispatch...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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