Comm Center News
Elk County 911 radio upgrades in jeopardy due to property owners’ legal dispute (PA)
RIDGWAY — An emergency communications tower at the center of a property rights dispute is complicating Elk County’s public safety planning as a key federal funding deadline looms. At dispute is a 106-foot tall temporary 911 tower owned and operated by the county....
5-month-old’s death prompts review of DC 911
The Office of Unified Communications said it was investigating the call and would provide more information when the review was completed. WASHINGTON — The agency that handles 911 calls in D.C. says it is “carefully reviewing” its response to an emergency call Friday...
Westmoreland returns part of grant to pay for 911 upgrades; blames bookkeeping error (PA)
Westmoreland County has returned nearly 75% of a federal grant meant to pay for mobile backups of the county’s 911 dispatch system. Officials said bookkeeping errors impacted the $529,000 project to purchase the mobile 911 dispatch units. Those units could be...
Temple’s dispatch system gets major upgrade for first time in 20 years (PA)
Now, the computer system that dispatchers use to answer calls and make contact with Temple Police, is getting completely replaced for the first time in more than 20 years. “This new system will improve public safety within the Temple community,” said Police...
Charter to Pay $15M Settlement to FCC
Washington, DC — July 29, 2024 — The Federal Communications Commission today announced a $15 million settlement with Charter Communications to resolve an Enforcement Bureau investigation into the company’s compliance with 911 and network outage notification rules....
Can combining Kansas City dispatch reduce 911 wait times? (MO)
After multiple attempts over the past few years to speed up 911 response times in Kansas City, Missouri, Mayor Quinton Lucas is putting forward another solution. “I think once and for all, we need to make sure that we've addressed the 911 issue,” Lucas said.
FCC approves rules for service providers delivering NG911 emergency communications
FCC commissioners last week voted unanimously to approve an order designed to ease the transition to IP-based next-generation 911 (NG911) technology by providing originating service providers with nationwide rules about their responsibilities and deadlines to deliver...
New 911 center aims to address turnover, burnout in a high-stress profession (NM)
The walls of Santa Fe's new Regional Emergency Communications Center are intentionally painted a mellow blue. There's a "quiet room" outfitted with two neck massagers, offering a place where dispatchers can decompress — away, if only for a few moments, from computer...
Oakland voting on possible $6 million contract to bring ‘critical’ software to police, 911 center (CA)
OAKLAND, Calif. (KGO) -- The Oakland Police Department is one step closer to getting a huge technology upgrade that could cost taxpayers millions of dollars. It's being voted on Tuesday night. Oakland is in dire need of new technology.
New Nebraska law connects 911 operators with 988 suicide prevention line
LINCOLN — Two years after the nation adopted a three-digit suicide prevention line, a new Nebraska law will offer clear interface between mental health and other emergency providers.
APCO Applauds FCC Action to Support Next Generation 9-1-1
Today, the Federal Communications Commission (FCC) adopted an Order that establishes new rules to facilitate the deployment of Next Generation 9-1-1 (NG9-1-1). The focus of the Order is on the call delivery portion of NG9-1-1. Service providers will be required to...
NENA Congratulates FCC on Landmark Next Generation 9-1-1 Order
Today, the Federal Communications Commission (FCC) adopted a new framework to facilitate the transition to Next Generation 9-1-1 (NG9-1-1) by establishing rules that provide a fair and reasonable path towards fully implementing NG9-1-1 services across the United...
City, county 911 dispatch centers resort to paper system as result of global outages (AZ)
TUCSON, Ariz. (KVOA) — As numerous global services recover from the tech outage, local law enforcement agencies are regrouping as well. 911 dispatch centers across Southern Arizona felt the impact firsthand. The good news for both the City of Tucson and Pima...
APCO and NENA Express Disappointment in Committee Passage of Modified 9-1-1 SAVES Act
On July 10, the House Education and Workforce Committee passed an amended version of the 9-1-1 SAVES Act (H.R. 6319) which changes the legislation from directing the Office of Management and Budget (OMB) to reclassify public safety telecommunicators to...
Prescott Regional Communications Center Leads the Way with Accreditation Award (AZ)
On July 17, 2024, The Prescott Regional Communications Center (PRCC) was awarded full accreditation status through Arizona Law Enforcement Accreditation Program (ALEAP), Emergency Communications Centers Accreditation Program. This accomplishment makes PRCC the first...
Rep. Eshoo Applauds FCC Next Generation 9-1-1 Rules
Palo Alto, CA – U.S. Congresswoman Anna G. Eshoo (CA-16) issued the following statement in response to the Federal Communication Commission’s vote to adopt the first nationwide Next Generation 9-1-1 (NG911) transition rules to expedite the nationwide transition to...
Framingham-Natick Dispatch Center Gets $4.3 Million In (MA)
Vermont Task Force to Assess State Emergency Communications
Vermont’s Public Safety Communications Task Force announced that it has hired a provider to assess the state’s emergency communications across the board, including the capabilities of each of the 38 emergency communications centers (ECCs) statewide.
New emergency communications center opens in Santa Fe (NM)
The Regional Emergency Communications Center (RECC) has announced the grand opening of its new facility in Santa Fe, New Mexico. The ribbon-cutting ceremony is scheduled for July 29, 2024, at 10:00 am at 23 Camino Justicia.
Franklin County Government Breaks Ground on New Emergency Operations and (IL)
BENTON – Tuesday’s storms forced Franklin County government officials to move groundbreaking ceremonies for the new Emergency Operations and Communications Center at the Franklin County Sheriff’s Office in Benton indoors.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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