Budgewoi is one of 200 new and enhanced Public Safety Network (PSN) radio sites, increasing mission-critical communications coverage for first responders. Next to Australia’s triple zero emergency hotline, the PSN is the most critical communications network in NSW,...

Linda Pillow’s voice is low, calming, and steady. Many might call it “a voice in the dark.” And it’s a voice that very few people hope to hear.   “Nine-one-one. What is the location of your emergency?” asks Pillows.   After 15 years of such service to the community,...

PUEBLO — For police officers, dispatchers are the first line of contact to the public in an emergency. However, the dispatch center at the Pueblo Police Department is feeling the impacts of the nationwide staff shortage. "It's a difficult job. Some people just can't...

COLUMBUS – Governor Mike DeWine Monday announced the creation of a new state office that will focus on the well-being of first responders. The Office of First Responder Wellness, within the Department of Public Safety’s Office of Criminal Justice Services, will work...

WEST BLOOMFIELD TOWNSHIP, Mich. (WXYZ) — The West Bloomfield Township Police Department is the latest Oakland County city to get the Text-to-911 service. The new system is part of the police department's vision to make emergency services more accessible. "Those who...

LOVINGTON — A fully consolidated emergency 911 center for Lea County appears on the horizon, looking at Jan. 10, 2022 for implementation. All that’s left is for just about everybody else to approve it. The board of county commissioners on Thursday gave unanimous nods...

Federal authorities have accused seven Philadelphia police dispatchers of filing fraudulent emergency pandemic unemployment claims that netted them a combined $73,000 in benefits before they were caught. The dispatchers, all employed at the time they filed for...

Since last week Friday, the Norwegian public safety emergency communication network, Nødnett, was down in several places in the south of Norway. This was caused by a severe storm. Currently, the network availability of Nødnett has improved in several places in...

LYNCHBURG, Va. (WFXR) — A 20-year-old dispatcher-trainee in Lynchburg is being recognized for her role in a life-saving phone call. The dispatcher-in-training was able to coach someone on the other end of the line into resuscitating a patient before emergency crews...

St. Louis Mayor Tishaura Jones on Monday announced a plan to use $5.5 million that the city owes the State of Missouri as reimbursement for a 2018 wrongful conviction settlement to improve the city’s 911 system and support emergency responders. The city and the state...

Lawrence County, Tennessee (WKRN) — In 2020, the Lawrence County 911 Center was hit by a malicious ransomware attack... What’s wrong? And how did the 911 team handle the cyber emergency? Andy Cordan returned to Lawrenceburg to talk to those who fought head-on with the...

ATLANTA - A power outage at the Atlanta Police Department’s E911 Communications Center has forced officials to move from the building for the second time this month. Atlanta police said they were forced to move operations to Fulton County’s Center Monday....

Athens-Clarke County commissioners have voted to apply for a state grant to give public safety officers an additional $1,000 pay bonus. This latest round of bonuses approved by the commission follows a vote in early November to provide $1,000 bonuses for all employees...

The Town of Boone and Watauga County are among a number of recipients of grant funding from the North Carolina 911 board for equipment improvements. Watauga Online reports $8.45 million has been granted to 12 local public safety answering points and $6 million for...

NORRISTOWN — Elyce Rivera, a 911 telecommunicator at the Montgomery County Department of Public Safety’s Emergency Communications Center in Eagleville, was getting close to the end of her overnight shift when the phone rang. It was 6:41 a.m. on Oct. 27. A woman named...

Christopher Watts doesn't know how much longer the staffing crisis among Michigan's emergency medical service workers can continue before people call 911 and it'll take too long for help to arrive, if it ever does at all.  It's a systemic problem rooted in decades of...

EFFINGHAM, Ill. — The Dieterich, Watson and Edgewood volunteer fire protection districts are not responding to EMS first responder calls. Tina Daniels, 911 Systems Administrator and Effingham County Sheriff's Department Communications Supervisor, said in an interview...

Officer Randolph ‘Scott’ Valdez (right) brought 5-year-old Charlie (left) a McDonald’s Happy Meal after he called 911 and asked for a Happy Meal A hungry young boy in Arizona decided to called 911 to order a Happy Meal and the Mesa Police Department came to the...

First responders in southern Minnesota are getting a major boost in their wireless communications thanks to the FirstNet® network expansion — a new, purpose-built cell site located just south of Faribault — currently underway by AT&T. This FirstNet site will...

Nov. 18, 2021, McLean, VA – The Monitoring Association (TMA) went live on Nov. 9th with its 93rd municipality to join its expanding Automated Secure Alarm Protocol (ASAP) service network. The Kitsap County WA (CENCOM) is the first agency in the state of Washington to...