By Police1 Staff ALBUQUERQUE, N.M. — The City of Albuquerque has deployed a real-time crime center (RTCC) in partnership with Verizon Frontline, a cloud-based Real-Time Response System (RTRS), Verizon announced in a press release Wednesday. The RTCC aims to help...

MAYFIELD, Ky. (KFVS) - A Kentucky State Police telecommunicator was recognized, along with other first responders, for their work during the Mayfield tornado. They were recognized by the Kentucky Emergency Management Association on March 9. According to a news release...

The objective of the project is to replace aging legacy and end-of-life (EOL) infrastructure and radios with a more reliable, robust, and scalable solution based on an open standard technology. PowerTrunk, Inc. announces that Williams Communication Services Inc....

LINCOLNVILLE – At 10:07 a.m., January 16, 2022, Knox Regional Communications Center Dispatcher Tracie Webster received a call for a woman in active labor.  She initiated emergency protocols and toned North East Mobile Health Services, the ambulance company that...

ROSWELL, GA — The Roswell Fire Department will be able to respond quicker now that its 911 Center is using a GPS tracker to dispatch the closest emergency response vehicle to a caller's location. The department said in a news release Monday that it's utilizing...

A mobile app that is meant to improve communication between police departments and the public has been picked up by two Connecticut police departments, with a handful of other departments considering it as well. The app, Atlas One, is currently in use by the Rocky...

FRANKFORT, Ky. (March 7, 2022) –Gov. Andy Beshear has ordered flags at all state buildings to be lowered to half-staff from sunrise to sunset Tuesday, March 8, in honor of a Kentucky State Police (KSP) telecommunicator who died Sunday, Feb. 27. Police...

BELTON, Texas (KWTX) - There are fewer 911 call takers and dispatchers to respond to emergency calls at the Bell County Communication Center as a nationwide worker shortage slows down the hiring process. The Bell County 911 Center in Belton received about 700 calls...

WELLSBURG — The Brooke County Commission has approved a $3,050,000 contract with Motorola Solutions to provide equipment for the county’s emergency 911 center and first responders. The county commissioners said the contract approved Tuesday is for 10 years and...

DUBLIN, Ohio (WSYX) —Monday, 911 telecommunicators and members of Hilliard Police were honored by the Kyle Plush Answer the Call Foundation. The foundation was started by the Plush family in 2018. Kyle Plush, a Cincinnati teen, died after getting trapped in their...

PALM BAY, Fla. — They are the eyes and ears for first responders, connecting them with the public needing help, while keeping safe — the demand for 911 dispatchers is growing, and one Space Coast department needs more of them now. It's time for Officer Matthew Harris...

As of March 17, all smartphones sold in the European Union must be leveraging Galileo signals in addition to other GNSS for calls to the European 112 (E112) emergency number. Using Galileo enhances pinpointing locations of 112 calls in Europe, resulting in faster...

Flagler County Sheriff Rick Staly and representatives of the Flagler County Sheriff’s Office (FCSO) have accepted re-accreditation honors for the FCSO Communications Center. The presentation took place during the 2022 Florida Telecommunications Accreditation...

BEDFORD COUNTY, Va. (WDBJ) - 911 dispatchers are our first point of contact on some of our most difficult moments. That’s why it’s so important that they have as many tools as possible to help. “We are truly the first first responders,” says Judson Smith, Director of...

LOUISVILLE, Ky. (WDRB) -- The Jefferson County Fire Service honored an emergency dispatcher who saved a mother and two children last month. Chaka Mask, who works at MetroSafe, received a call about a fire at a mobile home on Minor Lane on Feb. 9. Mask helped to calm...

San Bruno could soon need to shell out millions to upgrade its police communication systems, both to comply with state law and improve spotty radio signal, according to Police Chief Ryan Johansen, who estimated the task could cost as much as $5 million. Johansen made...

City officials recently appointed Sharon McDonough the director of Tucson’s historically troubled Public Safety Communications Department, the office that houses the city’s 911 call center. McDonough has over three decades of experience working for the city, having...